DogWalkies

Custom Handmade Dog Collars & Leashes

St. Albert, Canada · 3583 Sales

DogWalkies

Custom Handmade Dog Collars & Leashes

St. Albert, Canada 3583 Sales On Etsy since 2011

5 out of 5 stars
(730)

Announcement   Canada Post is now delivering again. Our shop will update here is there is anymore potential delivery delays.

Approximate shipping transit times:
USA --- Air mail = 5 to 14 business days.
CANADA --- Regular mail = 3 to 12 business days.
Europe & Australia --- Air mail = 6 to 17 business days.
All other countries ---Air mail = 6 to 35 business days.

Air Mail Tracking = extra fee.
Express shipping = (extra fee) tracking, guaranteed delivery, faster transit and insurance.

Business Days = Monday through Friday, non-holidays

Please remember, we have to custom make your order. The "ship by" date on the receipt is how long it will take to hand make your order. You will receive a shipping notice once it has been placed into the mail.

Need help purchasing? Not sure how to make a purchase?
Check out this: https://www.etsy.com/ca/help/article/339

In rare instances, shipping costs can greatly exceed what you were charged. We reserve the right to cancel orders due to this. (IE: Rural Northern Canada)
PLEASE NOTE:
We have had difficulty shipping to certain countries, contact me first if you live in
Russia, Turkey, UAE, Italy, China, Brazil, South Africa, Ukraine, Sierra Leone, Libya, Liberia. Packages are very slow to get to you in South America and France.

Announcement
Last updated on Jul 11, 2016

Canada Post is now delivering again. Our shop will update here is there is anymore potential delivery delays.

Approximate shipping transit times:
USA --- Air mail = 5 to 14 business days.
CANADA --- Regular mail = 3 to 12 business days.
Europe & Australia --- Air mail = 6 to 17 business days.
All other countries ---Air mail = 6 to 35 business days.

Air Mail Tracking = extra fee.
Express shipping = (extra fee) tracking, guaranteed delivery, faster transit and insurance.

Business Days = Monday through Friday, non-holidays

Please remember, we have to custom make your order. The "ship by" date on the receipt is how long it will take to hand make your order. You will receive a shipping notice once it has been placed into the mail.

Need help purchasing? Not sure how to make a purchase?
Check out this: https://www.etsy.com/ca/help/article/339

In rare instances, shipping costs can greatly exceed what you were charged. We reserve the right to cancel orders due to this. (IE: Rural Northern Canada)
PLEASE NOTE:
We have had difficulty shipping to certain countries, contact me first if you live in
Russia, Turkey, UAE, Italy, China, Brazil, South Africa, Ukraine, Sierra Leone, Libya, Liberia. Packages are very slow to get to you in South America and France.

Christine and Andre

Contact shop owner

Christine and Andre

View all 404 items

Reviews

Average item review
5 out of 5 stars
(730)
Dahlia McPherson

Dahlia McPherson on Jul 23, 2016

5 out of 5 stars

I love this custom, 30 foot, teal leash. Christine was extremely helpful and responsive. So happy with this purchase!

kyle4dams14

kyle4dams14 on Jul 19, 2016

5 out of 5 stars

Nice build quality, great customer service. Arrived exactly as described and desired.

View all 730 reviews

Updates

Hugo lending a helping hand sewing... well, paw actually. I'm sure the dogs would be in his place if they could!

About

How It All Started

Our small business began with a request from a local dog- daycare. Our friend who owns it, needed someone to make up some Martingale collars for her. I loved the ribbon and nylon collars and made up a few samples. Her customers loved them so I expanded the line and began to sell online.

Andre was the force behind the Biothane line of collars. He saw the product and knew right away they would make great collars and leashes. It was a long road to get it going and finding everything but we now have a wonderful line of collars to be proud of!

Tweet
Around the web
Shop members
  • Christine

    Owner, Maker, Designer, Photographer

    Home is in the beautiful Canadian countryside with my husband and our daughter. With, of course, our two dogs, big cat and farm menagerie. I work from the home office making collars and leashes for sale locally and online.

  • Andre

    Owner, Maker, Designer

    Andre and I now live just outside St. Albert on our farm with our daughter, two English Setters and a very 'helpful' cat. Andre designs and makes the Biothane line of collars and leashes.

Shop policies

More information

Last updated on Jun 14, 2016
Frequently asked questions

Custom and personalized orders

Christine: “Of course! We can even do new designs and patterns if you don’t see something you like. We don't personalize items only customize.”
Andre: "Yes for all custom orders. I just can’t make any martingales or harnesses in Biothane unless I can personally fit the dog for it.”

Sizing details

Christine: “All our collars are sold by width; all sizes are available for all widths. A small collar is 8- 13 inch adjustable, again regardless of width. Contact us if you need further clarification.”
Andre: “A ‘small’ collar size is the (adjustable) circumference. All sizes are the same cost, making it easier for customers to choose the correct size for their dogs. Width is your preference.”

Wholesale availability

We don't offer wholesale, sorry.

Tracking of packages

Christine: “We ship the least expensive way possible and this doesn’t include tracking (which is an extra fee). The shipping notification and our policies will give you a general time as to when the package will arrive.”
Andre: “Tracking is available through the shipping options when you purchase as well as express shipping. Please remember we have to make the items and then ship them.”

Express orders

Any item purchased with "EXPRESS SHIPPING" will be made ASAP, usually within a day or two. Otherwise, it is 1-2 weeks to make items. (All times are business days which excludes weekends and holidays)

Shipping transit times

We have found difficulty shipping to various countries. Russia, Italy, UAE, Turkey, China, Brazil, South Africa, and Syria are a few. If concerned, please contact us before purchase.

Concerns, safety and disclaimers

All collars and leashes are your responsibility once they are shipped.
Use items for their intended purpose only, no unsupervised use. Stay Safe.
Any damages incurred from the use of the collars or leashes are not our responsibility.
Any damage done by a dog (IE: scratching, biting, rough play etc.) isn't our responsibility.
As with similar items; fading, piling and snags might occur with the ribbon. This doesn't interfere with the integrity of the items, just aesthetics. Contact us if you have concerns.
If your collar or leash has any issues, contact us immediately and we will do our best to solve it.

Changing order address after purchse.

We are not able to change your shipping address after purchase. Make sure it is correct BEFORE you pay. :)