DoggieRoo

DoggieRoo Pet Carriers, Toys and more!

Portland, Oregon · 24 Sales

DoggieRoo

DoggieRoo Pet Carriers, Toys and more!

Portland, Oregon 24 Sales On Etsy since 2011

0 out of 5 stars
(10)

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DoggieRoo

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DoggieRoo

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DoggieRoo

Reviews

No reviews in the last year

Anonymous on Jun 18, 2012

5 out of 5 stars

Absolutely love it.. My yorkie is so happy with her new toy!!!!

Anonymous on Dec 6, 2011

5 out of 5 stars

love the materials you use. received quickly, packaged so nice. Also a great price. Thanks they each get one for Christmas

Anonymous on Dec 6, 2011

5 out of 5 stars

Great size for my labs -well made

View all 10 reviews

Shop policies

Last updated on June 14, 2012
Welcome to DoggieRoo. Here at DoggieRoo customer satisfaction is our goal.

We aim to make quality pet products that are fashionable, functional and fun for your furry friends.

Our pets are apart of our families and their comfort and quality of life is a joy to provide.

The items that we create are produced here in the United States and are made of new and upcycled materials.

If you have a question about a listing convo DoggieRoo prior to placing your order so we can help you out.

We love to here from our customers, so if you have any questions or special requests please convo us.

As a reminder each item is hand made so no two items will be alike.

We also consider Wholesale orders for Brick and Motor companies, so if you are interested convo us for pricing.

We strive for postive feedback and welcome suggestions to improve customer service!

Shop hours are 8:00 to 4:00 Monday thru Friday PST. I have a busy family and on the weekends I sneak time in when I can. I check for convos throughout the day and will respond as soon as possible.

If your day is not going so well, hug your pet and it will be better in no time!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
We accept money orders or PayPal. You may also use your credit card to make payment to our Paypal account, I'm not sure about the details on those type of transactions. If you have questions concerning payment, just convo us and we can figure it out.

Payment is due upon purchase. If you are paying with Paypal and you have an E-check that is fine, when the payment clears then the order will be shipped.

Cancellations must be made the same business day PST.

International customers are responsible for customs and additional international shipping fees. Convo for quote.

There are no taxes at this time in Oregon.
Shipping
Orders will ship within two business days of purchase date.

Shipping fees include shipping and handling.

Each item will ship First Class mail and should arrive within 7 days. Each order will be shipped in a padded mailing envelope.

If you would like insurance or tracking information please let us know at time of purchase.

Your order may be shipped Flat Rate Priority shipping upon request, prior to placing your order, convo me with the listing that you would like to purchase and I will adjust the shipping fees for you.

All orders will be shipped to Paypal address. If you need other arrangements please convo us.
Convo me if you need other shipping arrangements.
Refunds and Exchanges
All sales are final and non-refundable.
While this is our company policy all returns will be handeled on a case by case basis. DoggieRoo stands behind making quality products and will assure customer satisfaction.
Each item is carefully inspected before being listed .We will re-inspect each item prior to shipping to assure quality of products.

Cash refunds will be granted only for production defects. The customer is resonsible for return shipping. Item must be shipped back in the same manner as received. After item has be returned a final inspection will be done and if determined that if was a production defect, the customer will receive a full cash refund including shipping.

In shop credits will be issued for refunds that are granted that are not production defects.
Additional policies and FAQs
DoggieRoo products are created and designed by me and where noted copyright and trademark rules may apply. Please do not copy or recreate these items.

Custom Orders welcome, let's chat! Just convo me.

All materials are prewashed prior to production.

Upcycled materials are materials that have been gently used and given new life. I do not use items that have an odviouse odor and all material is prewashed.

It is important that you measure your pet correctly and verify that the item you are going to purchase will fit your pet. If you need help with this please convo me and I will assist you.