DolcefedeCreations

Milano, Italy · 11 Sales

DolcefedeCreations

Milano, Italy 11 Sales On Etsy since 2013

0 out of 5 stars
(4)

DolcefedeCreations is taking a short break

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Fede Rivelli

Contact shop owner

Fede Rivelli

Reviews

No reviews in the last year
Danielle M Crosier

Danielle M Crosier on Apr 17, 2015

5 out of 5 stars

Great packaging. No damage whatsoever.

Danielle M Crosier

Danielle M Crosier on Apr 17, 2015

5 out of 5 stars

Arrived quickly and fully intact! Very happy.

Danielle M Crosier

Danielle M Crosier on Apr 17, 2015

5 out of 5 stars

Arrived quickly and fully intact!

valentina rivelli

valentina rivelli on Dec 10, 2013

5 out of 5 stars

I loved using this for some cookies I gave as a gift to some friends. Description was very accurate and using was simple! Fast shipping and a very helpful seller. Totally recommended.

Shop policies

Last updated on November 28, 2013

Accepted payment methods

Returns and exchanges
Since the toppers are made-to-order, I cannot accept returns. However, in the unlikely event that a topper is broken or damaged during shipment, please contact me, send me some pictures and I'll do a discount in next order. In any case I can advise you how to repair (often just a dab of water will act like glue to repair the fondant).
Please note that I do not offer refunds for delays caused by the postal service.
Please, read carefully the description of the item you are interesting before you buy it.
Note that color may vary a bit from display to display.

In addition, I am not responsible for damaged caused as a result of the package being exposed to environmental elements upon delivery. I highly recommend someone is available to receive the package, especially during hot, humid months and periods of rain. Damage can occur to the toppers if the package is left outside unprotected. I recommend to remove toppers from shipping box immediately upon arrival and place on a flat surface away from heat and humidity to harden up.
After that fondant toppers should be placed in an airtight storage container away from direct light, heat and humidity. Do not refrigerate or freeze!

If you are not 100% happy with your purchase or service for any reason, please send me a message. My shop is new and I pay great attention to customer satisfaction.
Payment
I accept Paypal don't forget that you can use Paypal to pay with your credit card, even if you don't have a Paypal account.
When you check out click the pay by Paypal option & you will be forwarded to a secure page, that gives you the option (on the left hand side) to pay using your debit or credit card.
Shipping
I ship by priority mail via Italian Post, usually on 3-5 business days from your purchase. Orders placed between Fryday-Sunday won't be be shipped before the following Monday. Because this product is handmade, I appreciate orders placed at least two weeks before your event, to allow for ample production and shipping time.
Generally international orders may need 2-4 weeks to get to you, usually due to customs bureaucracy.
All items are packaged with the care to assure you receive your order intact and undamaged. Once the order has left our hands, of course, I have no more control over that item, and cannot be held responsible for damage incurred during the shipping process.

*** Please make sure that your Etsy and PayPal shipping addresses match. If they don't, please confirm the correct shipping address through email. We will ship to the Etsy address if we are unable to contact you about confirming your address.
Additional policies and FAQs
Each item is Made-To-Order, so please allow slight artistic changes from the picture shown.

Allergy info: Even if the product you order does not contain nuts, it is made in a facility where nuts are present.

CUSTOM ORDERS-- I'd love to create something especially for you. If you have something in mind please contact me and I will be happy to do your order.