DolgovaSvetlana

Handmade jewelry - glass, crystal, wood, copper, resin

Oryol, Russia · 1777 Sales

DolgovaSvetlana

Handmade jewelry - glass, crystal, wood, copper, resin

Oryol, Russia 1777 Sales On Etsy since 2012

5 out of 5 stars
(365)
Svetlana Dolgova

Contact shop owner

Svetlana Dolgova

View all 440 items

About

Jewelry for women and not only

My name is Svetlana.
I am a self-taught jewelry artist. I live in Russia.
I make gifts for you and your family and friends.
I am offering you high-quality products that is, above all else, reasonably and fairly priced.
Handmade jewelry is more than a hobby for me.

Shop members

  • Svetlana

    Owner, Maker, Designer, Curator

    all by herself

Shop policies

More information

Last updated on Jan 24, 2018
Frequently asked questions

Care instructions

- Avoid prolonged contact with water (showering or swimming).
- Avoid prolonged exposure to direct sunlight and avoid drastic changes in temperature and climate.
- Remove your jewelry when applying lotion, perfume, hairspray or other beauty products, and when you usung harsh chemicals.
- Jewelry can be cleaned with a soft, damp cloth to remove dust, then immediately remove the remaining moisture with a dry cloth.
- Jewelry can be polished with soft cloth.

Gift wrapping and packaging

Your jewelry will arrive in a simple and strong packaging (small plastic bag + bubble wrap).
If you are purchasing this item as a gift you can an add a gift box and gift message at checkout.

SHIPPING

Shipping times do NOT include production times (I am will ship the item/s out within 1-3 days).

All orders are shipped with Russian Post international air mail with tracking number.

The average shipping time of standard mail is about 2-3 weeks to the most countries. Sometimes packages maybe delayed in transit to 4-8 weeks (in holiday seasons, long custom checks etc.). It is beyond my control, and I sincerely hope to your understanding and patience.

International customers are responsible for all fees, taxes and custom charges associated with shipping to their respective countries.

RETURNS & REFUNDS

- If item was damaged in transit I will require the photos of the item's damage and the packaging. Then you get a full refund. Please note, I am not able to refund the your taxes and custom charges.
- If you are not happy with the item notify me within 3 days of delivery about it. Then you must send the item original condition back to me within 14 days of delivery. You are responsible for return shipping costs, including tracking. I will issue refund as soon as the item gets back to me .
- If you not receive your package check Tracking Information. Contact with your post office for a trace of package. I will contact with my post office also. When I have all necessary information I will make a case-by-case determination regarding refund.