Dollheimr

BJD, Pullip & Monster High - outfit, shoes and acc.

On Etsy since 2011

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Buyers bought gifts from this shop and gave them 5-star reviews!

Dollheimr

BJD, Pullip & Monster High - outfit, shoes and acc.

901 Sales

Announcement    Welcome to Dollheimr! You can buy here exclusive clothes, shoes and accessories for BJD dolls, Pullip & Monster high. Everything is handmade with love ♥

We also take custom orders, if you can dream it, we can make it for you! Send us a message here or via Dollheimr [!at] gmail.com ; we do our best to always answer within 24/48h.

!!Please make sure you add TRACKING to your order if you want to follow your parcel. If you don't, it will be send as BASIC Mail with no tracking and it won't be our responsibility if it gets lost.!!

Thanks for stopping by!

Stay tuned for cool updates and giveaways!

Facebook: https://www.facebook.com/Dollheimr/

Tumblr: http://dollheimr.tumblr.com for news, tutorials, and photos.

Instagram: https://instagram.com/dollheimr/

Flickr: https://www.flickr.com/photos/dollheimr/

Group: https://www.flickr.com/groups/dollheimr_shop/

DeviantArt: http://dollheimr.deviantart.com/

Twitter at: @BJD_Dollheimr

Announcement

Last updated on Jun 18, 2018

Welcome to Dollheimr! You can buy here exclusive clothes, shoes and accessories for BJD dolls, Pullip & Monster high. Everything is handmade with love ♥

We also take custom orders, if you can dream it, we can make it for you! Send us a message here or via Dollheimr [!at] gmail.com ; we do our best to always answer within 24/48h.

!!Please make sure you add TRACKING to your order if you want to follow your parcel. If you don't, it will be send as BASIC Mail with no tracking and it won't be our responsibility if it gets lost.!!

Thanks for stopping by!

Stay tuned for cool updates and giveaways!

Facebook: https://www.facebook.com/Dollheimr/

Tumblr: http://dollheimr.tumblr.com for news, tutorials, and photos.

Instagram: https://instagram.com/dollheimr/

Flickr: https://www.flickr.com/photos/dollheimr/

Group: https://www.flickr.com/groups/dollheimr_shop/

DeviantArt: http://dollheimr.deviantart.com/

Twitter at: @BJD_Dollheimr

Items

 

All Items

anissah grondin

Contact shop owner

anissah grondin

Reviews

Average item review
5 out of 5 stars
(468)
See reviews that mention:
quality 96 shipping 47 customer service 66

About Dollheimr

Sales 901
On Etsy since 2011

Dollheimr Story

Dollheimr, from the word "Doll" and the Old Norse word "Heimr" meaning "home" is a product of my passion and love for sewing and ball jointed dolls. What started as a hobby has blossomed into a full time career that has made it possible for me to share this love with you and the rest of the world. I absolutely love the process of creating amazing things for dolls and seeing them garbed in beautiful outfits! It's just wonderful to see them dressed in their full glory and seeing that everyone got exactly what they wanted.

My love affair with BJD began when I received my very first BJD in 2007. Incidentally, I have always loved Cosplay and Theatre which has started me sewing for myself in 2008. Little did I know that this hobby will eventually turn out to be a skill! This made me even better at making costumes for myself and others. This went on for a bit until that one day in 2011 when I couldn’t find the clothes I wanted for my dolls and thought, why not make them? I did and people began to notice my work and some even offered me a commission! Since then, there has been no turning back. I started to collect even more dolls which eventually led me to sculpt my own.

By 2013, after endless, sleepless nights of exhaustive conversations with my sister Aliel, we agreed to go for it and Dollheimr was born.

We sew, crochet and knit. We use quality yarns. DMC 8 for Monster High and Pullip and mostly Déco8 for the other crochet depending on the item. When it comes to sewing, we mostly use cotton knitting to make t-shirts. We create everything from dolls clothes, accessories and props to the dolls themselves. We also have something for humans too!

We also love doing collaboration work with other artists and face up artists among others. Especially since I have just finished sculpting my very first dolls, Annabelle and Olivia!

Dollheimr won 1st Place at the customization contest at the 2015 Doll Garden party in France. The theme was ‘L’amour des Livres’ – The Love of Books-- It was our very first exhibition and first contest.

And on June 2016, we won the 2nd place at the sewing contest. The theme this year was 'Marie Antoinette' I'm so happy!

Our dolls are made with love and care with your needs and specifications always in mind. We pride ourselves on offering an excellent customer service; all messages are answered within 24h and orders shipped within 15 days – unless we informed the customer of a longer or shorter delay.

We strive to make our products high quality, affordable and always charming and endearing to you as we also continually aim to evolve and improve our products.
If you have questions, concerns or just want to have a chat, we would really like you to hit us up as your feedback is always important to us.

Shop members

  • Anissah G.

    Owner, Customer Service, Designer

    I always loved making things and sewing; I also love dolls. So it was logical for me to mix these two hobbies and start sewing for dolls. I also knit and crochet and I love experimenting!

  • Aliel G.

    Assistant, Crochet Designer, Owner

    If something is crocheted; then it is my domain. :) I began collecting BJDs because of my sister, and now I have quite a collection. I love to crochet for them; and take photos of them.

Shop policies

Last updated on June 6, 2017
Welcome to Dollheimr!

Our shop has many one-of-a-kind pieces, and custom items.
We use hypoallergenic material but they are not meant for children.
We do our best to ensure that we give you an excellent service and high quality items.
We hope you enjoy your visit at Dollheimr. If you have any questions please feel free to contact us at anytime

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
                              Order Cancellations
 
  If you decide that you wish to cancel an order that you have placed on our website, please contact us at Dollheimr [!at] gmail.com. There will be no fees on 'in stock' items; but there will be 25% fees for custom items on all cancelled orders. If the product has already been shipped, you will need to make arrangements to return it to Dollheimr.
  You will be responsible for the cost of shipping to and from the scheduled destination. Product must be returned on the skid that it was shipped on and in the same condition that it was received. But In the case of a doll ordering, It can't be canceled. Please think it through before placing an order.

                            Change, Return & Refund
 
  If you want to modify an order after it has been placed, whether to add, delete or change an item, you need to send us a message within 2 days. 
  If you want to return your purchase for any reason, please notify us within 10 days of receiving your item.

  You will be refunded the purchase price of item.  Shipping costs cannot be refunded. Unless damaged by shipping, item must be received by us in the same condition as it was shipped.
  But in the case of a doll ordering, it can't be returned and refunded. Please, think is though before ordering.
Payment
Payments

I accept Paypal and credit card. We DO NOT accept checks at this time.

Please, pay for your items at the time of sale or at LEAST within 48 hours.

If an item has gone unpaid for more than 48 hours and no response to my e-mails have been received, the sale will be canceled.

For custom items (t-shirts, denim shorts etc...) which are agreed on and made before payment; please pay as quickly as possible once your listing is ready. A custom item will stay 'reserved' for 30 days after the listing has been published; after that, if it is still unpaid, it will be available for everyone.

***We will GLADLY extend the payment time if you ask. ^__^
Shipping
Shipping

1. How fast do you ship?

Upon receipt of payment, we will ship your item(s) out to you within 2-5 business days.
Unless the item is a custom one or out of stock. For these kind of items, it will take at least 10 days.

Items are shipped Thursday through Saturday.

We will notify you via e-mail if there will be a delay in shipping your item for any reason.


2. What shipping method do you use?

The shipping rates for all items listed are for letters and International letter. Customers can chose either 'standard shipping' or 'tracking' when ordering.

PLEASE chose carefully, we won't be responsible if you choose standard shipping while you want tracking. We will ship your order as you specify.


3. When will I receive my item(s)?

France: 2-3 business days upon shipping

(During the peak holiday season, packages can take up to 5 business days.)

EVERYWHERE ELSE: 7-14 business days upon shipping*

(During the peak holiday season, packages can take up to 20 business days.)

*On occasion, there may be additional delays out of our control with customs that make it take longer.

We are NOT responsible for the lost of the post office. Especially during the holiday peak. We recommend that our customer ask for tracking number during Christmas season!

If it is determined that your item was "lost" in the mail, send us a message and we will see what we can do. If possible we will send you a replacement and in some case a refund of the price of the item MINUS shipping.
We ask that you give international orders at least 30 business days (no weekends or holidays) before expecting a refund.

4. Can I get my item faster?

Yes. We also offer expedited shipping if you need something in a BIG HURRY.

But it will have an additional charge, which is calculated BEFORE making a purchase. Please e-mail us if you need to request any of these services BEFORE carting any items or completing the transaction.


5. Do you combine shipping?

We DO combine shipping. All combined shipping rates are listed upon checking out.


If you have any specific questions about shipping that were not answered here, please feel free to send me an e-mail at any time.
Additional policies and FAQs
Dollheimr has a cruelty free commitment to our customers : No animals are ever harmed in the creation of our items. There is no selling of or use of animal parts, teeth, bones etc regardless of the source!