DolorisPetunia

Snap. Sparkle. Pop.

South Boston, Massachusetts · 4123 Sales

DolorisPetunia

Snap. Sparkle. Pop.

South Boston, Massachusetts 4123 Sales On Etsy since 2009

5 out of 5 stars
(922)

Announcement   Sold worldwide, but handmade in sunny California xo
(all designs, photos & text copyright protected © 2009-17 by Doloris Petunia LLC)
www.dolorispetunia.com
Selected Press: The Today Show, OMG! Insider, People Magazine, The Wall Street Journal, Vogue, Town and Country Magazine, California Style Magazine, Elle, Lucky Magazine, Harpers Bazaar, Cosmopolitan, Gracia, The Knot, Brides Magazine, The Wedding Style Guide, Paper Magazine, Style Me Pretty, Cupcakes and Cashmere, The Blonde Salad, The Huffington Post, Who What Wear, Honestly WTF, The Frisky, LA Style Section, Utah Bride & Groom Magazine, Rock My Wedding, FabSugar, Brooklyn Bride, Green Wedding Shoes...

Announcement

Last updated on Apr 5, 2017

Sold worldwide, but handmade in sunny California xo
(all designs, photos & text copyright protected © 2009-17 by Doloris Petunia LLC)
www.dolorispetunia.com
Selected Press: The Today Show, OMG! Insider, People Magazine, The Wall Street Journal, Vogue, Town and Country Magazine, California Style Magazine, Elle, Lucky Magazine, Harpers Bazaar, Cosmopolitan, Gracia, The Knot, Brides Magazine, The Wedding Style Guide, Paper Magazine, Style Me Pretty, Cupcakes and Cashmere, The Blonde Salad, The Huffington Post, Who What Wear, Honestly WTF, The Frisky, LA Style Section, Utah Bride & Groom Magazine, Rock My Wedding, FabSugar, Brooklyn Bride, Green Wedding Shoes...

Courtney Prince

Contact shop owner

Courtney Prince

Cactus Hair Clip (Howdy)
Cactus Hair Clip (Howdy)
$22.00
Organza Butterfly Bobby Pins
Organza Butterfly Bobby Pins
$16.00
Star Hair Rings (set of 3)
Star Hair Rings (set of 3)
$5.00
Crystal Wire and Petal Headband- The Daphne
Crystal Wire and Petal Headband- The Daphne
$240.00
Custom Mini Frenemy Bracelet
Custom Mini Frenemy Bracelet
$50.00
View all 60 items

Reviews

Average item review
5 out of 5 stars
(922)
Gerhard Gengel

Gerhard Gengel on Aug 2, 2017

5 out of 5 stars

Shipped super fast, looks amazing, and the best customer support. Would highly recommend

Kelsey Colborn

Kelsey Colborn on Jul 14, 2017

5 out of 5 stars

Beautiful Dress and super fast delivery!!! Thank you so much this is going to be the perfect touch to our important day for our niece to wear!!! I can't wait to see her walk down the aisle in it!!! Love love love.

View all 922 reviews

Updates

Back to our roots-custom jewelry xo

Tagged in this photo

Big sale on our signature Swarovski Crystal Friendship Bracelets- just in time for last minute stocking stuffers (or arm parties!)

Tagged in this photo

Excited to be working with so many 2016 brides xo

Tagged in this photo

View all 14 updates

About

Once upon a time...

Doloris Petunia began as an experiment on a card table on the sidewalk of New York City's Houston Street. Every weekend in the fall of 2008 Courtney and her dog (Doloris Petunia) would have customers lining up to buy the creations that Courtney had been making unofficially in her mind for years. After relocating to Los Angeles in 2009, Courtney brought her creations online by setting up shop here on Etsy.

With the support provided by the Etsy platform, Courtney turned her eye for sophisticated fashion, refined style and trendsetting instincts into creating "must have" designs for fans worldwide. In a few short years, Doloris Petunia has gone from a card table to a little Etsy shop to an in-demand brand amongst celebrities, bloggers, and fashion trendsetters. Most of all, Doloris Petunia has become the choice for women wanting unique and one-of-a-kind jewelry, accessories and girl's special occasion dresses.

Doloris Petunia's clients now come from every corner of the globe, and the original designs are carried in many of the world’s most fashion forward stores. Doloris Petunia has also garnered the attention of some of the world’s largest retailers, and she has created custom lines for brands such as Anthropologie and BHLDN. Doloris Petunia has been featured in every major fashion publication and on many red carpets, capturing the eyes and hearts of the fashion world and leaving Lucky Magazine to declare:

"If June Carter Cash, Tony Duquette, and Tom Binns had a baby, the result would be these crazy-lavish pieces from Doloris Petunia. They’re unlike anything we’ve seen and all one-of-a-kind too."

What started out as just Courtney (and her dog) has grown into a small team of people who look forward to all of the exciting adventures that lay ahead in 2017. We are so grateful to the Etsy community for helping make Doloris Petunia what it is today, but above all else we are excited for the opportunity to continue to bring our clients exactly what they were looking for that they could not find anywhere else…. After all, one of a kind really is the new black.
xoxo

Curious to know more? Check out the Feature Etsy did on Courtney and Doloris Petunia here:

http://www.etsy.com/blog/en/2011/featured-seller-doloris-petunia/

Shop members

  • Doloris Petunia

    "Lolita"

    Our darling Lolita inspired all that you see here and kept our feet warm while we worked. Sadly she passed away November 8, 2013 in Courtney's arms. Doloris Petunia will continue on in her honor- May we all be as good as our dogs think we are. xo

  • Courtney Prince

    Designer, CEO, Mom

    Now based in Boston, Courtney Prince is a former competitive figure skater who turned her childhood spent in sequins (and her love for her dog) into a international fashion brand.

  • Ryan Miller

    Supportive Husband And CFO

    Courtney started the bridal line after she and Ryan got married in 2010. Ryan runs the business side of Doloris Petunia and makes a killer grill cheese sandwich.

  • Kimberly Calderon

    Maker, Designer

    Kimberly started as an intern at Doloris Petunia in 2011 and has grown into the brands VP of Design. Kimberly has an incredible eye for color and detail and can make red and green go together and not look like Christmas.

  • Carey Provost

    Wholesale Director

    Carey started as a client and is the muse behind the original "Carey" bandeau. A mother of three with impeccable taste, Carey now heads up the line's wholesale division drawing from her extensive background in fashion, design and marketing.

  • Erin Bretzing

    Maker

    Mom, wife & Swarovski crystal ninja

  • Teresa Cella

    Maker

    Mom, wife & Swarovski crystal warrior

  • Janis Moore

    Creator

    Mom, wife & couture seamstress

Production partners

  • Production House

    Los Angeles, CA

    Boutique garment production house based in Los Angeles that lovingly helps us add muscle & keep up with the demand for our flower girl dresses- all while allowing our design process to be as hands on as we work to fill a larger pair of design shoes.

Shop policies

Last updated on July 27, 2017
Thank you for your interest in Doloris Petunia. We would be honored to call you a client and appreciate you taking the time to read some of our "fine print". Please note that a link to this page has been sent to you upon checkout, so we assume that you are familiar with our policies if you have placed an order.

Some orders require specific preference selections, so please read the listing thoroughly. Please be aware that If you do not provide all necessary information at checkout or respond to our subsequent information requests then we will contact you directly. If we do not hear back in 72 hours, we will make the standard version of the item when possible.

You are responsible for requesting the correct size or measurements.

As promised, The Fine Print...
The production time can vary depending on the season and volume of orders. Typically non bridal jewelry items take about 2-3 weeks to create and be ready to ship. We will always do our best to accommodate your timing needs, so please be sure to make us aware in advance or at the time of order if there is a deadline.

Bridal accessories and flower girl items are custom made for each client based on the client's specifications. As a result our wait list tends to be 6 to 8 weeks in the slower seasons and can grow to double that in the busier months. We try our best to accommodate rush orders as it is important to us that a client who has their heart set on one of our designs is able to make a purchase.

Always keep in mind that we are a very small company that handles a large volume of orders and takes our customer satisfaction very seriously. We will do our best to keep each client up to speed at all times. Please do not hesitate to reach out directly if you have a questions about your order status. As designers first, we spend the majority of our time in the design studio, not on the computer.

We love talking to you, but we get a very high volume of convos and emails so please do not take it personally if it takes us longer to respond or are not able to follow-up directly on every message. Please feel free to reach out again if you think too much time has passed as it is possible due to high volumes your message has become buried in our inbox.

Over Seas...
For international orders, we suggest ideally that you order your items at least three months prior to your event or need by date as to take away the stress that can come from transit times, expedited shipping fees, and occasional customs delays. We do admire how our international brides are able to pull things together last minute, but we are oftentimes not able to accommodate rush orders when international shipping is involved.

While we are on the subject of international orders, feel free to message us in your native language if that is easiest for you. We will do our best to communicate with you in a way that is easiest for you to understand, but most importantly we do not want your details to get lost in translation.

Product Variations…
Please keep in mind that all of our work is completely handmade in house, so there may be slight variations from piece to piece. We think this is what makes our pieces cool, knowing that your item is completely your own and was made just for you. That being said, please keep in mind that handmade items can vary a bit from piece to piece due to human hands and variations in materials. We tend to favor vintage or raw materials and because of that on occasion like materials might be substituted to create the desired overall effect.

Custom Orders...
Yes, we accept custom orders, but we take them on a case by case basis depending on the lead time and current wait list volume. Custom orders tend to require higher budgets than our existing designs, but please do not hesitate to ask about an idea you have. We love working one on one with clients to create original pieces when time allows.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Check
Payment
All About the Benjamin's…
Payment is due at the time of purchase. We fill many of our custom orders off of Etsy and send you a Square or Paypal bill directly in that instance.

Doloris Petunia accepts PayPal and credit cards only. If you need help placing an order on Etsy, or would like to speak to us about placing a wholesale order, please contact us directly at orders [!at] dolorispetunia.com.
Shipping
Up, Up and Away...
Please select the speed you would like your package to travel. We are happy to upgrade your order to fedex, just message us and we will bill you directly.

We will send you a shipping notice when your package ships so you can begin tracking your order online.

If you have a specific need by date, please send us a message here or via email (xo@dolorispetunia.com) and we can do out best to accommodate your request. We ship to the exact address provided on Etsy. If you have moved, please update your address. We are not responsible for locating your package after the tracking number has been provided.

DOMESTIC: We ship all items under $100 via USPS First Class mail unless the buyer chooses to upgrade shipping. For items over $100 we ship via USPS Priority Mail or FedEx upon request.

We are not responsible for lost or stolen packages after they have shipped. We do not purchase additional insurance for items unless requested and paid for by the buyer in advance. Packages do not include a signature if they are valued under $100.

INTERNATIONAL: For our international customers, we ship via USPS First Class for orders under $100. For orders over $100 we will provide the tracking numbers for each when the package ships. In the event you need your order even faster than the 6 to 10 business day standard transit time we are happy to send you a revised invoice via PayPal to upgrade your shipping to FedEx or DHL.

Odds and Ends…
We do our best to ensure that customs fees are not added on to your package, but when they are shipped outside of the US there is no a way to guarantee this will not occur. If the custom fees are added, the buyer is responsible for all duties, taxes, or fees.
Refunds and Exchanges
The Dreaded Return…
Due to the delicate, made-to-order nature of our jewelry, accessories, and flower girl dresses we do not accept returns in the event you change or mind. Items which are damaged in the course of normal wear and tear are not considered to be faulty and will not be accepted for return. If an item is faulty upon arrival, or has been damaged in the shipping process (please provide photos in each instance), we ask you return it in original packaging with a postmark within 24 hours of receipt to be eligible for a full refund. Unfortunately, we cannot accept returns of items which have been used, worn, damaged, or soiled.

Please choose your items carefully before purchasing. The buyer is responsible for paying the return shipping or exchange shipping if necessary. Pieces need to be returned in their original condition and packaged and mailed back in the same protective format in which they were shipped.

We access a restocking fee when it applies and do not refund shipping. If the item has not been shipped and you would like to cancel, we must be notified within 24 hours of the purchase, otherwise there will be a 50% restocking fee as materials have already been purchased. Once a piece is underway we cannot issue a refund. We are happy to issue shop credit or make adjustments to your order at anytime.

We do not accept returns on custom or customized items. We are always happy to work with you to alter an item or recreate a piece with in reason so you are completely satisfied with your purchase.

The majority of our pieces are made-to-order and as a result, we do not create pieces as "samples" or "try before you buy". Our bridal accessories in particular are all handmade for each client specifically in our studio using very delicate materials. As a result, they require careful handling to ensure their beauty and longevity. As part of our service, we offer to repair missing crystals for up to one month from purchase. Simply notify us that there is a problem and we will have your piece re-set as quickly as is possible or send you missing stones by mail if you would prefer.

If you would like to return a faulty item, we will accept the item and repair whatever damage in a time sensitive manor. Please do not attempt to repair the piece on your own. In the event that you attempt to repair the piece we can not guarantee that we will be able to successfully repair the damage to the piece. We are more then willing to try to correct the faulty piece, but we are not responsible for any subsequent damage that might occur after the piece is returned back to you if you have first tried to repair the piece yourself. A returned item is your responsibility until it reaches our studio.

Deposit payments are non-refundable. Rush order fees are to pay for a service provided and are non-refundable. Taxes and duties incurred by international customers are the responsibility of the customer and are non-refundable.

If you have any questions, please message us here (or via email at etsy [!at] dolorispetunia.com) with your transaction number and Etsy user name and we will gladly clarify any of our policies.
Additional policies and FAQs
Almost Done…
For custom orders and other select pieces, Doloris Petunia may need certain measurements to tailor and size the piece to you. Our team is always here for you in assisting the collection of those measurements. It will be your responsibility to provide accurate measurements based on these conversations. Doloris Petunia is not responsible for inaccurate measurements and will not offer refunds if the measurements provided were inaccurate.

After receiving your item, please contact us directly if you have any questions regarding the storage or cleaning of any of our items. Many of our items are hand dyed or delicate in nature so please contact us for specific directions regarding your specific item.

Lastly, we reserve the right to cancel a sale if we feel it is in the best interest of the company. In doing so, we will of course promptly refund your full payment or deposit. We also would like to remind all visitors to our shop that our images and designs are copyright protected and ask that you respect our original designs, ideas, and creations.

We look forward to working with you!
With much love and gratitude,
Courtney and the Doloris Petunia Team xoxo