Announcement **Production time** 1-2 Days, **Delivery time** USA orders; 6-12 bussines days, EUROPE orders; 4-10 bussines days.
**Production time** 1-2 Days, **Delivery time** USA orders; 6-12 bussines days, EUROPE orders; 4-10 bussines days.
hannahroth21 on Aug 27, 2016
Dilan Alkan on Aug 23, 2016
This is the second color I purchased from Donasy. I can't stop wearing them ❤️
Behind the scene
Donasy Jewelry is designed to be layered. Each original piece is designed and handcrafted with specific attention to detail, using valuable, genuine, and natural materials from all over the world. The nature of these materials makes each piece truly one of a kind.
Ever changing and growing, we love exploring new styles and trends, while maintaing a reflection of modern elegance in pieces. Donasy mission is to give you the very best – from designs, to quality and service.
Owner, Curator, Designer
I hope you will enjoy my jewelry as much I enjoyed making it. Remember to always DREAM big!
Accepted payment methods
- Accepts Etsy gift cards
► For Paypal E-Check payments: your order will not ship until the check has cleared (approximately 5 business days)
► DONASY SHOP SHIP WORLDWIDE!
► INTERNATIONAL All items are ready to ship and will be shipped out within 24-48 hours. Monday throught Friday via Signed Priority Recommended shipping method with Tracking number.
If for any reson your package do not arrive, please let me know. My Post Office have a duty and obligation to track it and find it.
If you need a package shipped via different shipping method please email me before making purchase.
For Europe delivery time is around 7-12 bussines days and for rest of the world 9-30 bussines days, but usually (not guaranty) it takes from 7-15 bussines days.
► TRACKING YOUR ORDER
Once your item is left Croatia you track your package in your country post office site.
Maybe tracking will show your package being “frozen” with message "Origin Post is Preparing Shipment", but this doesn’t mean your package isn’t moving, it’s just that it’s moving overseas and it is in tranzit.
► UNSUCCESSFUL DELIVERY ATEMPTS
Refunds for unsuccessful delivery atempts because of providing wrong shipping addresses, incomplete addresses, not picking up your items after delivery attepts will be issued once package returnes to as. And will not be shipped again unless an extra shipment charge is covered.
Shipping charge are non-refundable in this case, unless mistake is made by my part than it will be issued refund for item price and shipping charge you payed.
Please underatand I can not be responsable for not picking packages, providing wrong or incomplete addresses or providing addresses you moved from here on Etsy during purchase your order.
► CUSTOMS / DUTY CHARGES
Custom/duty charges are buyers responsabilit and buyers are responsible for knowing theirs country’s customs and duty policies.
► All custom orders or orders with specific requests are shipped within 1-3 bussines days.
Refunds and Exchanges
I accept unworn/unpersonalized returns and/or exchanges within 14 days from the date you received your item.
- Please email me within 7 days of receiving your order to arrange for a refund or exchange.
- Returns or exchanges made without prior notification may not be processed.
- Product must be returned in the same condition as it was received.
- Shipping charges are non-refundable and are full responsibility of customer, unless it is my fault (you received wrong order, different color than ordered etc...)
- Your refund will be issued when return items are received.
I accept unworn/unpersonalized exchanges within 14 days from the date you received your item..
- Shipping charges are non-refundable and are full responsibility of customer
- Re-delivery will be issued when return items are received.
- Exchange item will not be shipped again unless an extra shipment charge is covered.
Additional policies and FAQs
► All communication between the customer and Donasy shop takes place exclusively and only through etsy convos.
Communications through other channels or emails can result in delays.