DoncellaCouture

Doncella Couture: Eco-Chic Accessory Boutique

Morgan Springs, California · 15 Sales

DoncellaCouture

Doncella Couture: Eco-Chic Accessory Boutique

Morgan Springs, California 15 Sales On Etsy since 2011

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(10)

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Xiomi Skerbec

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Xiomi Skerbec

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Shop policies

Last updated on June 9, 2011
{ e c o - c h i c }
It has become a passion of mine to do my part in reducing waste. I have dedicated my boutique and accessory-making ninja-like skills to this cause. "Eco-chic" is a phrase I've coined while trying to explain my vision and style of work. Just because it's eco-friendly doesn't mean it can't be considered couture or fabulous.

Therefore, I solely use supplies that are made using high quality, eco-chic materials. Meaning that I repurpose fabrics, use eco-beads, crystals and other hardware.Unlike your local craft shop's felt, my hands love the feel, higher quality and sustainability of eco-felt {this being my favorite material to work with at the moment.} This goes for my packaging and shipping supplies as well.

{ h a n d m a d e }
Everything I make is handmade, original and comes directly from my heart. I love what I do and hope that my passion can be seen in each piece I create.

{ c o u t u r e / c o m m i s s i o n s }
Couture means- the designing of custom-made clothing and accessories. That's a part of my boutique's name and that's because that's what I love to do!

If you're in need of a completely new and unique design, let me know. I love collaborating with my clients. Just contact me with the details {pictures and or links} of your special order. I'll then happily discuss options and pricing with you. Kindly keep in mind that if your design is a show stopper, I might be tempted to add it to my collection.

{ a d j u s t m e n t s }
Most of my accessories are made to order, this allows me to make certain changes for you. If you need certain changes on a certain accessory I've listed such as: need different colors, need it bigger or smaller, need it on a bobby pin, aligator clip, elastic or hard headband, for a child or adult, snap clip or metal comb. I can do that free of charge. Just specify your changes in the note to seller section upon checkout.

{ g i f t . w r a p }
If the product you are purchasing is a gift, you're in luck because I LOVE gift wrapping! Simply request this upon check out and let me know the following:
~ If you'd like to include a special message
~ If you would like to include a name { To: & From: }
~ Or if I should just leave the tag blank.

*Of course I use all eco-chic materials.

{ l a n g u a g e s }
Se habla Español. Yay! I'm fluent in both English and Spanish, so feel free to write me in the language you feel most comfortable with. Gracias ;0)

{ c u s t o m e r . s e r v i c e }
I've been selling my accessories for over 6 years now and I pride myself in awesome and efficient customer service. I respond to all messages in less than 12 hours, often within minutes, because this is my passion! Your interest in my work is not only a gift but it's the only reason I can do what I love for a living!

{ f e e d b a c k }
Feed back is important for both seller and buyer. I leave feedback for all my clients. I truly appreciate when my customers take a little time from their busy lives to leave me feedback as well. Your kind testimonials make my heart SING!

{ s t u d i o . c o n d i t i o n s }
I create in a clean and smoke free environment.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
{ p a y m e n t . p o l i c y }
Payment is expected immediately after purchase.

{ p a y m e n t . o p t i o n s }
• PayPal: If you don't have a PayPal account, you can still pay with your credit or debit card through PayPal.
Please contact me if you have any questions.
Shipping
{ c r e a t i o n . t u r n . a r o u n d }
Since most items in my boutique are made to order, please allow approximately 2-3 business days to create. Business days are Monday- Friday. Items are shipped immediately upon completion.

{ s h i p p i n g . a d d r e s s }
Unless otherwise noted, I ship to the address listed in your Etsy invoice. I will not be responsible for packages not received because of incorrect address.


{ s h i p p i n g . m e t h o d s }
• Priority: Your package will be delivered to you immediately upon completion.

• International: In the rare occasion that your parcel gets held up in customs, this may delay shipping a bit. This is unfortunately something that is completely beyond my control. Thanks for your patience.

If you need your order by a specific date, please contact me prior to purchasing. I'll do my best to have your item(s) shipped in time.


{ l o s t + d e l a y e d }
In the event of a lost or delayed package, I ask that you wait 6 weeks. In my experience the most sidetracked packages find their way home {to you} in that time frame. If your item does not arrive after by then. I will resend you a brand new one on me.

{ s h i p p i n g & h a n d l i n g . c o s t s }
Please keep in mind that my shipping & handling fees include the price of postage and also the price of materials. I solely use handmade, eco-friendly or eco-forgiving packaging supplies. I wrap each one of my orders with the most T.L.C., so your order always arrives in perfect condition. Thanks for helping me take care of our planet!
Refunds and Exchanges
{ r e f u n d s }
Refunds are gladly given if the item is damaged, misrepresented or not at all what you expected to receive. Please e-mail me before returning it or leaving feedback and I will do my absolute best to make you happy. Your satisfaction is my priority.
Additional policies and FAQs
{ s h o w & t e l l }
If you love my work and wish to feature it in your blog, website, magazine and or book, please let me know so I can feel like a trillion bucks and share it with my circle of friends and family. I ask that you please give me proper credit and link back to my site.