DoodleDaisy

Unique Gift tags, Craft labels and Embellishments

Leicester, United Kingdom · 2207 Sales

DoodleDaisy

Unique Gift tags, Craft labels and Embellishments

Leicester, United Kingdom 2207 Sales On Etsy since 2010

5 out of 5 stars
(461)

Shop owner

Sarah

Contact

DoodleDaisy is taking a short break

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Note from shop owner ** I am taking a short break and will return 23rd July **

Note from shop owner

Last updated on Jul 6, 2018

** I am taking a short break and will return 23rd July **

Sarah

Contact shop owner

Sarah

Reviews

Average item review
5 out of 5 stars
(461)
View all 461 reviews

About

Shop policies

Last updated on July 17, 2016
Welcome to my Etsy shop.You will find a selection of Gift tags and Embellishments.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
*Non personalised orders*
Please contact me if you require a refund or exchange.
Refunds will be given minus shipping costs, unless it is a fault of Doodledaisy

*Personalised or Custom orders*
Unfortunately I am unable to give refunds on personalised items or custom orders.
Payment
I accept paypal. I request payment within 3 days of purchase.
Shipping
**Regretfully due to the increased number of shipping issues, I am no longer able to offer international shipping**

All orders are dispatched to Etsy delivery address, it is customers responsibility to ensure details are up to date and correct.

All of my items are made to order, dispatch times are as follows
1-3 packs = 3/4 days
4-6 packs =4/5 days
7-10 packs =6/7 days
(excluding weekends)

All orders are sent via 2nd class royal mail. Personalised orders and orders over the value of £10 are sent 2nd class signed for delivery.
Additional policies and FAQs
I am happy to talk about custom requests, please get in touch!
Privacy
Privacy notice

This Privacy Policy explains how and when I collect, use, store and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy, Ebay, Facebook, Instagram or any related sites and services.

The Information I Collect

In order to complete your purchase I will require the following information,

Name
Postal address
Email Address
Payment information
Details of what product you are ordering

Additional information is required if you are purchasing personalised, custom or invitation orders such as Name, Date, Venue Details, RSVP details and any other information you request to be printed on the order.

All information is secured digitally under a strong password.

Information Sharing and Disclosure

The legal bases I rely on to collect, use and share your information include,

- To provide my services, such as when I use your information to fulfil your order, ie
-Your postal address is used to dispatch your order.
-Your email address may be used to send you a digital proof of your order to approve before I begin to print.
-Payment information and details of the product you purchase may be used to settle disputes, or to provide customer support
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law

Information Sharing

My customer information is very important to my business and is only shared for very limited reasons such as,

- Services provided to help fulfil order ie, Delivery company such as Royal mail or courier
- I share information with the sales platform you purchased from (ie Etsy, Ebay) as necessary to provide you my services and comply with my obligations under Seller Policy and Terms of Use
- Compliance with laws. I may collect, use, retain, and share your information if I believe that it is reasonably necessary to:
respond to legal process or to government requests, enforce my agreements, terms and policies, prevent, investigate, and address fraud and other illegal activity, security, or technical issues.

Data Retention

I keep personal data for as long as necessary to complete your order. Though I may also be required
to retain this information to comply with my legal and regulatory obligations. I usually keep this information for 5 years.

Digital proofs,Designs of tag and invitations are kept on digital file as follows:
-Personalised and custom order designs are kept on file to give you the opportunity to repeat order. If you do not repeat your order within one year the design is deleted.
- Personalised Invitation designs and designs with sensitive information such as addresses, Telephone numbers etc are kept on file until the occasion date has passed, again this is to give you the opportunity to repeat your order. After the Occasion date has passed the design is deleted.
-Digital proofs are deleted as soon as proof approval is given. If I do not receive proof approval, the design and usually the order is deleted and cancelled within 14 days.

Your Rights

I am the data controller of customers personal information.
-You have the right to request a copy of the personal information I hold about you,
-You have the right to request that I change, delete or restrict the information I hold on you
-If you have any concerns about the way I handle your information, you have the right to contact your local data protection authority

If you would like to request a copy of the personal information I hold on you, please feel free to email me:

Mrs Sarah Smith
doodledaisycrafts [!at] yahoo.co.uk

Alternately, you may contact me by post at:
2 Welham Walk Leicester LE4 9FW