DoodleGraphics' Shop Policies
I'm so happy you are here! All of my artwork is created by me, on my computer using my favorite vector art program. I use only premium quality, lightfast, acid & lignin free archival paper and pigment inks. When protected from air and direct sunlight the archival pigment ink will last for a lifetime. Looking for a different color to match your home decor? I can print any color. Convo me and we'll discuss the possibilites!
Doodle Graphics accepts all major credit cards, Paypal and Etsy Gift Cards.
Order fulfillment will take approximately 1-3 business days after payment is received. This does not include time in transit. I will notify you if there are any delays. If paying with an echeck through Paypal it can take up to 5 days for your check to clear. Shipment will be made once Paypal notifies me that the echeck has cleared.
Payment is expected at the time of purchase.
Orders are shipped approximately 1-3 days after payment. Friday, Saturday, and Sunday orders will be mailed out on Monday. I ship via USPS first class mail (if packages exceed 13 oz they ship Priority mail). Tracking within the US is included on every order.
International buyers are responsible for their own custom duties/taxes if there are any at all.
Refunds and Exchanges
My hope is that you will be completely happy with your purchase. If you receive an item that is not what you had hoped for or was damaged in transit please contact me within 48 hours and I will send you a replacement immediately. Your satisfaction is my priority!
Additional Policies and FAQs
Please be aware that colors may vary depending on your monitor.
Invoices can be downloaded from Etsy if you would like a copy. I do not inlcude it with your purchase.
If you are purchasing an item that can be customized please purchase the item and then use the message area to give me all of your custom info (name, color, font - if applicable). I will email you a proof of your custom order prior to printing. In most cases you will receive your emailed proof within 24 - 48 hrs. Please respond with your approval or corrections as soon as possible so that I can print and ship your order in a timely manner :) Custom order proofs are only created and emailed once you have purchased the listing and payment has been received through Etsy or Paypal.
I reserve the right to photograph, post or sell again any design that originates as a custom order.
Last Updated September 14, 2014