Doodlecats

Cat themed goodies by DoodleCats

Portishead, United Kingdom On Etsy since 2011

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Doodlecats

Cat themed goodies by DoodleCats

Portishead, United Kingdom | 6,498 Sales

Items

 
Beth Wilson

Contact shop owner

Beth Wilson

Reviews

Average item review
5 out of 5 stars
(1503)
See reviews that mention:
quality 168 shipping 226 customer service 137

About Doodlecats

Sales 6,498
On Etsy since 2011

Shop members

  • Beth Wilson

    Owner, Maker, Designer, Curator

  • Daz

    Shipper

Shop policies

Last updated on July 4, 2019

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I will accept returns if they are sent back unused within 7 days.

I aim to describe my items as accurately as possible. If however you have a problem with your order and your purchase isn't what you expected then please get in touch and I will be happy to help and do what I can to rectify the situation.

Returns are to be paid for by the customer.
Payment
I prefer paypal, thanks!
Shipping
We aim to process and dispatch your order within 1-3 working days. Shipping times vary throughout the world and depend on your country's postal service.

The following chart is a guide, in rare situations orders may take a few extra days.
UK: 2-4 days
Europe: 4-7 days
USA: 7-14 days
Rest of the world: 12-24 days

All orders are sent via standard Royal Mail services and do not come with tracking numbers (unless you've paid extra for a tracked service).

If your order hasn't arrived after the timesstated above (give-or-take a few days) then please get in touch!
Additional policies and FAQs
Do you ship to *insert your country here*?
Yes, I ship to everywhere.
Some places such as Asia and South and central America often take a long time to deliver to (2-3 weeks plus) but Europe usually only takes 3-5 days and the rest of the world 5-10 days.

How do I buy your products?
From my online shop www.doodlecatsshop.co.uk

How much is *product* and how much to ship to me?
All the details including shipping costs are on the item listing in my shop. Prices should be converted to your local currency.
www.doodlecatsshop.co.uk

Please can you tell me when an item is available to buy?
I am unable to inform people individually but I do announce all shop listings on my facebook page
www.facebook.com/doodlecats

What size do your t-shirts go up to, can you do bigger sizes?
My shirts go up to XXL in mens and womens. I am not currently able to get larger sizes made.

Do you do commissions? Will you draw my cat?
I’m sorry but no, I am not able to take on commissions at this time

Will you donate to my charity?
I donate goods to two charities, Cats Protection and my local rescue centre Holly Hedge Animal Sanctuary. I wish I could donate to more but I just can’t afford to do more than I already do.