* Fresh Modern Fun * Totes Handbags and Accessories
DoodlescootDesigns' Shop Policies
Hello and Welcome!
I hope you enjoy browsing thru my little shop! If you don't find something you like and are interested in a CUSTOM order please contact me. I have TONS of fabrics, most are not listed in the shop, and I'm happy to help you design your perfect bag!
I do offer discounts for large, bulk orders for corporate events, sorority "Bid Day" bags, wedding favors. If interested, let me know the amount you need and the date you'd need the bags "in hand" by so I can check availability!
*All items made in a "pet free" and "smoke free" environment!
**As I use my profits from my shop as a source of income I don't participate in any kind of giveaways, contests, reviews, etc...
I accept payment thru Etsy's direct checkout and Paypal. Both of these allow payment with debit/credit cards. Be aware that I do not personally come into contact with any of your credit/debit card #s. That is taken care of by Paypal or Etsy. Payment is made at the time of purchase.
If you're interested in paying with a Money Order please contact me BEFORE buying!
If paying with E-Check thru Paypal please be aware that the quoted "completion time" estimate does not start until payment has cleared. It sometimes takes a week for an eCheck to clear thru Paypal.
I ship with USPS Priority mail which quotes 2-3 days delivery for domestic shipping. I use Priority International for international orders. Delivery time varies with international. I supply all customers with a tracking # upon shipment. I am not responsible for any delays involved with delivery as I cannot control USPS:)
Items lost, stolen, or damaged in transit, are not eligible for refund or replacement if not insured. Standard Priority & First Class Mail does not come with insurance. If you'd like to add it just contact me before payment and I'll add it in to the cost:)
~For international customers I use Priority International Shipping which can be tracked and offers a 6-10 day delivery time.
I do fill out the required customs forms and will declare the exact value of the item purchased (not shipping charges) on the custom's label. I will NOT mark it as a gift or mark it as a lesser value. This is quite illegal and I don't think I'd look good in prison stripes:)
I am not responsible for lost, stolen or damaged items during international shipping. If you would like to add insurance (I recommend it) just let me know!
*** If you pay with Paypal I ship to the Shipping Address on Paypal so that the Paypal buyer protection policy is kept valid. Please be sure to check that your address on Paypal is current.
If you checkout with Etsy's direct checkout system I ship to the address that you put in as the desired "Shipping Address". If you fail to put in the correct address I cannot be responsible if your package doesn't arrive in a timely manner
Refunds and Exchanges
I want my customers to LOVE their purchase. Below are my refund/return/exchange policies:
CUSTOM AND MONOGRAMMED ORDERS:
Customized, monogrammed, and personalized items cannot be returned. All sales are final so please read the description carefully. Check those measurements and feel free to ask questions!
I will be happy to refund or exchange your item if you are unhappy with it as long as it is not customized, personalized or monogrammed and as long as you follow these steps:
-You must contact me with the request for a return within 2 days of delivery date.
-The returned item needs to reach me in brand new unused condition within 7 days of delivery confirmation. Refunds are credited as soon as the item arrives and is inspected.
- You must ship the item with USPS Priority mail in a Priority mail box and provide me with a tracking # for the package.
BRIDAL, WEDDING & BULK ORDERS:
No refunds or cancellations on bridal or bulk orders.
RETURN SHIPPING CHARGES:
Return shipping charges are the responsibility of the customer. When choosing to return an item, I strongly urge the purchase of delivery confirmation for return shipped items. I cannot issue refunds for returns that do not reach me.
ORIGINAL SHIPPING CHARGES:
I will not refund the original shipping charges as that has already been spent shipping the item to you.
~~~~ I go to great lengths to describe each item and give measurements. Each listing description contains a full description, full measurements and several photos. PLEASE take the time to read the descriptions and measurements to be sure you will be happy with your purchase.
If you have additional questions that aren't included in the description please just contact me. I am always happy to help!
I like all customers to be happy with their purchases and strive to make each item with care and attention to detail!
Additional Policies and FAQs
~~ If I can make one suggestion it would be to PLEASE READ the LISTING DESCRIPTIONS.
*Each listing now has a completion time at the top of the description. This time varies depending upon my order volume but I put it at the top of each listing description and usually on my Shop Announcements page.
The Bridal order Sets have a request to contact me with the date the bags are needed "in hand" before ordering so I can check my order schedule to be sure I can accommodate your order. If you fail to contact me before ordering with the date and I cannot accommodate your order I will cancel it and give a full refund.
~~ If you need an item by a specific date PLEASE CONTACT ME BEFORE ORDERING so that I can check my order schedule. I typically have a large order load but will attempt to accommodate your request if I'm able. If I cannot accommodate you I will let you know and offer a refund so that you have time to purchase another item.
. This time-line does not include shipping time. If you need an item sooner contact me and I'll see what I can work out.
I reserve the right to cancel or refuse a sale.
*If you're interested in wholesale please convo me for details:)
Last Updated October 4, 2015