DorsetShellGifts

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our shop and purchase our products. We are committed to safeguarding your privacy and ensuring that your personal information is protected.

Information We Collect
When you visit our shop, we may collect certain information to provide you with a smooth and personalised shopping experience.

The types of information we may collect include:
1.1 Personal Information: This may include your name, shipping address, billing address, email address, and payment information when you make a purchase.
1.2 Communication Information: We may collect information from your communications with us, including emails, messages, or feedback.

How We Use Your Information
We use the information we collect for the following purposes:

Order Fulfilment: To process and deliver your orders and keep you informed about the status of your purchase.
Communication: To communicate with you regarding your orders, inquiries, or to provide customer support.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.

Data Retention
We will retain your personal information only for as long as it is necessary for the purposes mentioned in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely dispose of it.

Information Sharing
We value your privacy, and we do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with the following entities:

Delivery and Postal Services: We may share your data with trusted third-party delivery services. These providers are contractually obligated to handle your information securely and are prohibited from using your data for any other purpose.

Compliance with the Law: We may disclose your information when required to do so by law or in response to valid requests from public authorities.

Your Rights
As a user located in the European Union, you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure: You may request the deletion of your personal data under certain circumstances.
Right to Restriction: You can ask us to restrict the processing of your personal information under certain conditions.
Right to Object: You have the right to object to the processing of your personal data in certain situations.
Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: info@flotsom.co.uk

Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised version will be posted on this page with an updated effective date.
By visiting our shop and purchasing our products, you agree to the terms outlined in this Privacy Policy.