DottyBlueBird's Shop Policies
Welcome to Dotty Blue Bird. All my pieces are designed and made with care by me.Each piece is individual- even if I repeat a design, the nature of the materials means that no two pieces will be exactly the same.
All goods are made in a smoke-free environment. I have a non-shedding dog, but goods are made in a separate area.
Payment must be received before I can ship goods.I accept payment by Paypal. I will endeavour to ship goods within three days of receiving payment.
Shipping of small goods is free within the UK. There will be a shipping charge for larger items.A charge will be made for shipping to destinations outside the UK.
Goods are mailed with Royal Mail in the UK and by Royal Mail Air Mail to other destinations
The customs declaration labels put on packages will always contain true and accurate information. It is the buyer's responsibility to be aware of what can be legally imported into their particular country. Dotty Blue Bird can not be held responsible for goods confiscated by customs.
Refunds and Exchanges
I take care that all my pieces are made to a high standard. However, if there is a problem with your purchase, contact me within 7 days of receiving it and I will be happy to arrange to refund the purchase price. Goods must be returned unused in the original condition.
Additional Policies and FAQs
I am happy to undertake custom work, so if you have something in mind in my style, please contact me to discuss your requirements.
Liability is governed by UK law.
21, SK7 1ND
email; mbarnard21 [!at] btinternet.com
Last Updated April 21, 2012