DovetailsandSash is taking a short break
John on Sep 10, 20215 out of 5 stars
Love this to welcome our guests. She even customized it with two men’s rings for our wedding. Thanks!
Kendra on Jun 18, 20215 out of 5 stars
Bought this piece as a wedding gift and it is beautiful and was well-received. Really lovely.
Nicole on Jun 18, 20215 out of 5 stars
Really nice sign and fast shipping
Amanda on May 11, 20215 out of 5 stars
Love LOVE this! It looks just like what the picture shows and its good quality.
dnknln on May 6, 20215 out of 5 stars
The board is beautiful
Just what we were looking for
Patricia on Apr 26, 20215 out of 5 stars
perfection and great shipping speed. thank you
Debra on Jan 29, 20215 out of 5 stars
Both of my signs where so cute! I absolutely love them💗
Lauren on Oct 12, 20205 out of 5 stars
Cute Halloween decoration. Arrived on time
catfish116 on Oct 8, 20205 out of 5 stars
Arrived safely. Thank you!
Welcome to Dovetails & Sash
I’m Becky. My husband and I live in the Bay Area, CA with our two furry dog children and are expecting our first baby boy in early September 2021. Most days you can find me in my garage working away or sitting at my desk in yoga pants with a lovely cup of strong coffee. I am mostly known for staying busy... thank you paper planner! My husband is constantly asking me to just sit on the couch and relax… Relax?! That word is very foreign to me! I’m always taking on new projects, often having to put a hold on new projects to finish up the old ones I started. I am most passionate about; my work, being outdoors, my family and my dogs. It took me some time to realize I wasn’t happy in the corporate world and once I got a taste of being creative, I never went back. Sunday “Family Days” have always been staple in my childhood and current, and I love making new memories with my close family. “Aunt Beck” as I am known to my three nephews have me wrapped around their little fingers! When I am not busy, you can find my husband and I mountain biking, dirt biking, snowmobiling or hiking with our dogs. As a finish carpenter, DIY class teacher and antique lover, I have been featured by Diablo Gazette, The Flower Theory in Danville and Aliza Halletts small business owners collab. Meeting new people and networking helps my creative mind thrive! Thanks for checking out my Etsy Shop and don’t forget to sign up for my email list and follow me on social media for current coupons and offers https://www.dovetailsandsash.com/
Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
Like our style but don't see exactly what you are looking for?
No problem! I love making custom designs that will fit perfectly in your home. Contact me with your custom order request and I will make a piece that is uniquely you. All conversations will be responded to within 24-48 hours Monday - Friday.
Custom and personalized orders
All custom signs are made to order. Please be sure to:
1. View the color options shown in each custom order listing & specify the exact color of your liking, if one is not mentioned, a variation will be chosen for you. This includes font & stain colors.
2. All custom signs come with D-Ring(s) unless otherwise specified.
3. Once a custom size is cut, and assembled, there can not be any altering to the size of the sign.
Id be happy to make a sign with a single piece of wood or with several. Please keep in mind when you are choosing your sign measurements you are aware of these common lumber dimensions.
For example if you want 3 pieces of wood made by 1x4's, each piece is really only 3.5" wide, therefore the overall sign is only 10.5" tall by however wide you choose.
Nominal Size -vs- Actual Size
1×2" - 3/4" thick × 1-1/2” wide
1×4" - 3/4" × 3-1/2"
1×6" - 3/4" × 5-1/2"
1×8" - 3/4" × 7-1/4"
1x10" - 3/4" × 9-1/2"
What are your business hours?
I always aim to respond quickly to messages at any time of day during the week day but we do operate normal business hours like a store front. I observe all postal holidays.
What is the best way to reach you if I have a question?
I communicate with my customers right here through Etsy. Etsy provides a communication system right through their website that lets sellers (me) communicate with customers (you) without using your email.
I do not communicate through email or telephone so always check back to Etsy for your reply. Etsy sends notifications for new messages to the email address on file for your Etsy account. You can reply through the email that you receive or log in to your Etsy account to reply to me.
What should I expect when my package arrives?
My packages no longer include a receipt. I try to avoid paper waste, therefore my packages are shipped without extra printed paper. If you need a receipt you can print one under your Etsy order history. My bigger packages are wrapped in bubble rap and brown paper over the top and smaller in USPS small boxes and or padded envelopes. My goal is to get the sign to its destination safely however, sometimes the outside packaging can get ripped or torn in transit. I work hard on all signs made, not on the pretty packaging that will just be torn up and thrown away. Thank you for understanding.
What happens when my package arrives damaged?
If your package arrives damaged, in order to receive a partial to full refund or replacement, you MUST; (1) notify the shop owner within 2 days of delivery and NO LATER and (2) include pictures of the damaged item and its packaging. There are no exceptions to these rules. Reason being, merchandise can arrive completely intact and customers can either drop or damage and contact me and expect a replacement or full refund. (I hate to be this way, but I have had people do this. I know it's awful isn't it?). Lastly, if a refund is requested, only the cost of the sign and shipping will be refunded, any additional proofs purchased will not be refunded.
Custom and personalized orders
Please be sure to respond in a timely manner to ensure the design and creation process moves smoothly. If messages are not responded to after several attempts to confirm your order, a partial refund will be given and the order will be marked and considered completed. Funds kept will help cover material lost, design time and other labor involved. If at any point after this is initialed, and the customer makes contact, a new order will have to be placed (payment of the new order must be made) to resume the order.