DownGrapevineLane

Sweet & modern creations

Adelaide, Australia 4054 Sales On Etsy since 2013

5 out of 5 stars (455)

DownGrapevineLane

Sweet & modern creations

Adelaide, Australia | 4054 Sales

Sedef Imer

Contact shop owner

Sedef Imer

Announcement    Instagram: @downgrapevinelane
Facebook: https://www.facebook.com/downgrapevinelane
Blog: http://www.downgrapevinelane.com

Announcement

Last updated on Sep 16, 2016

Instagram: @downgrapevinelane
Facebook: https://www.facebook.com/downgrapevinelane
Blog: http://www.downgrapevinelane.com

Reviews

Average item review
5 out of 5 stars
(455)
See reviews that mention:
quality 31 shipping 21 customer service 34

About DownGrapevineLane

Sales 4,054
On Etsy since 2013

Down Grapevine Lane

Fabric designer, author, sewing blogger.

Around the web

Shop members

  • Sedef Imer

    Owner

    Fabric designer for Riley Blake Designs, sewing author.

Shop policies

Last updated on May 23, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We want you to be absolutely pleased with your purchase. If you would like to return an item in its original condition (unwashed and unused), you may do so within 7 days of receiving your order. PLEASE CONTACT us to make arrangements for returns or exchanges. We cannot exchange or refund after this time, so please make sure you are happy with your purchase & everything fits upon receiving your items. All shipping will be at the expense of the buyer and is not refundable.
Payment
Payment is due immediately. We accept Paypal and credit cards.
Shipping
All orders will be sent by Australia Post unless advised otherwise. Please allow production time + shipping time for hand made goods / fabric. If you would like your item to be insured, please convo for the cost. If you do not purchase insurance, Down Grapevine Lane IS NOT responsible for items lost or damaged in transit.

International customers: To keep costs down all international orders are sent via regular airmail, where international tracking is not available. If you want tracking please convo me to get a quote for extra postage.
Additional policies and FAQs
FEEDBACK
We would LOVE TO HEAR FROM YOU! We will always do our best to provide you with great service, but if by chance there are any problems with your order or the product, please contact us first and allow us the opportunity to make it right before you leave feedback.