DragonBoneBasement's Shop Policies
Pay pal is our preferred method of payment and allows for immediate shipment.
Please make sure your shipping address is the same as you Pay Pal account to avoid delays.
Payment is expected within 3 days unless other arrangements have been made.
Checks and money orders are also accepted, please convo or email dragonbonebasement [!at] gmail.com for mailing address. Your item will be shipped once your payment has been received and clears.
Items will ship regular USPS parcel post unless otherwise specified.
I will gladly combine shipping.
If you are an international customer, or require special shipping ( rush delivery edt) please convo or email dragonbonebasement [!at] gmail.com so we can make special arrangements.
Please note: Buyer will be responsible for all additional costs involved with rush shipping or international shipping.
Refunds and Exchanges
Each item is hand crafted with care and attention to detail by a spfx professional, however if you are unsatisfied for any reason please let me know (convo or email dragonbonebasement [!at] gmail.com) and I will do my best to ensure the situation is rectified.
Unfortunately I cannot be held responsible for items that are lost or damaged during shipping.
Returns must be made within 7 days with shipping paid by buyer. The original purchase price minus shipping and handling will be refunded on receipt of the item.
Additional Policies and FAQs
If you would like custom items created please convo or email dragonbonebasement [!at] gmail.com.
Thanks for stopping by the DragonBone Basement!
New items are forth coming so be sure and visit the dusty vault again soon!
Last Updated December 14, 2011