A little about Dragonfly Charm
Thank you for visiting Dragonfly Charm. We specialize in unique handcrafted jewelry for all occasions. From the whimsy of light and feathery, to framed images to the industrial look of hand-formed metals, each wearable piece of art is individually crafted to express your charm. Most designs may be recreated but every item is unique and individually made by the designer.
You can contact us by phone at 916.520.4181 or email tricia [!at] dragonflycharm.net
Dragonfly Charm is located in Southport, California in the Sacramento Area.
Tricia has been designing jewelry since 1998 and is interested in combining materials that may not seem exciting or interesting alone but once together, are really special.
I would love for you to email any comments, requests, or feedback. I am always looking for new innovative ways to provide my customers with a wonderful shopping experience and love to hear any great ideas or suggestions!
Accepted payment methods
- Accepts Etsy gift cards
Please send me a message if you have any problems with using PayPal to see if we can arrange something.There will be a 10 day grace period to allow the checks to clear prior to making the item and shipping.
Payment is required within 48 hours of purchase, unless otherwise discussed. All orders that are not paid within this time will be canceled and Etsy will be notified for a non-payment issue. This may also result in negative feedback.
All payments are to be in US dollars
We use USPS 2-3 Day Priority Mail. Shipping is charged at a flat $5 but if you would like insurance, please note that in your order and the charge will be added to your order when processed. Again, due to the handmade nature of our jewelry, large orders may take longer to ship.
CANADIAN CUSTOMERS please note: a shipping/handling charge of $8 USPS Global Priority (6-10 business days) DOES NOT include customs/VAT charges as we are unable to calculate the charges in our shopping cart.
OTHER INTERNATIONAL CUSTOMERS please note: a shipping/handling charge of $8 USPS Global Priority (6-10 business days) DOES NOT include customs/VAT charges as we are unable to calculate the charges in our shopping cart. USPS Global Express (delivery times vary by country) shipping is available for a flat $25 charge.
All items are shipped in a re-sealable plastic bag or in a box with tissue to ensure your items arrive safely. It is highly recommended that you store your jewelry in the re-sealable bag to prevent tarnishing. When appropriate, jewelry care instructions will be included.
Refunds and Exchanges
We are proud to guarantee your satisfaction with each product purchased for a limited period of 10 days from shipment arrival date. Please inquire should your item have a part malfunction.
We accept all returned products with no questions asked and there are no restocking fees.
Upon receiving your returned products, Dragonfly Charm will refund you 100% of the return product value via the same payment channel as your purchase, or provide you with a store credit on your next order; whichever you prefer.