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DreamingDesert

Photo Prints

Holsworthy, United Kingdom · 1 Sale

DreamingDesert

Photo Prints

Holsworthy, United Kingdom 1 Sale On Etsy since 2011

Announcement   PLEASE NOTE - ALL MY PHOTOS ARE NOW AVAILABLE FROM MY OTHER ETSY SHOP - www.etsy.com/shop/HeketDesigns

Announcement

PLEASE NOTE - ALL MY PHOTOS ARE NOW AVAILABLE FROM MY OTHER ETSY SHOP - www.etsy.com/shop/HeketDesigns

Christine Hearn

Contact shop owner

Christine Hearn

Items

No items listed at this time

Shop policies

Last updated on May 3, 2012
The following are my general shop policies. I've tried tothink of all eventualities, but please contact me, before ordering, if you have any questions.

Please note that all photos are taken by me and I retain all rights in my creations.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept payment through Paypal, including credit cards.

Please ensure payment is made within 3 days of ordering or I will have to re-list the item. If you have a problem with payment, please contact me.

I will ship to your Paypal address so make sure it is up to date.

International buyers should be aware that they are responsible for any and all taxes, duties and customs charges that may be incurred as these differ from country to country.
Shipping
Prints will be shipped in a clear sleeve in a board backed envelope with extra card packing where possible. Larger prints (i.e. larger than 10x12) will be sent in a sturdy cardboard tube.

I do not keep a large stock of prints but mainly have them PRINTED TO ORDER through a local gallery which aims to get them to me in 5 business days (i.e. exluding weekends/holidays). Therefore allow 7-10 days for me to ship an item, plus actual delivery time. Please contact me before ordering if you need something in a hurry as the gallery may be able to do a special order for me. All prints not in stock will be clearly marked as such.

UK buyers:
- I will post Royal Mail 1st class as soon as possible after receipt of payment and the print from the printer (if not in stock).
- If you wish to upgrade to Special Delivery Next Day, contact me before ordering so I can give you a quote and arrange for the additional cost to be invoiced.

International buyers:
- Items will be sent by Royal Mail Standard Air Mail within 3 days of payment if the print is in stock or within 7-10 days if printed to order.
- If you wish to upgrade to a priority service please contact me before ordering so I can give you a quote and arrange payment of the additional cost.
- Just a reminder - the buyer is responsible for all duties/customs charges etc.

Insurance (UK and International)
- Compensation up to £41 (approx $66) is included in the standard postal charges (as at 29 Jan '11)
- Additional compensation can be arranged on certain postal services at extra cost - please contact me for details.

Delivery
- I will email/convo you when I have shipped your item. Please allow a reasonable amount of time for delivery, especially during holiday periods. International buyers should allow up to 28 days, maybe more for the USA owing to security issues.
- If you have not received your item after that time please contact me as soon as possible.
Refunds and Exchanges
I package items as securely as I can so please contact me as soon as possible, and within 3 days of receipt, if your item has been damaged in transit. I will refund the cost of the item (excluding postage to and from) once the damaged item has been returned to me securely packaged.

If you are unhappy with your item for any other reason, contact me within 3 days of receipt so we can work something out. If I agree to a refund or exchange (excluding postage to and from), the item must be returned unused and in the condition it was received in. I want my customers to be happy and will do everything I can to resolve any problems.
Additional policies and FAQs
If you have any further questions please don't hesitate to contact me.