DreamsGuardian

DreamsGuardian

37 Sales

DreamsGuardian

DreamsGuardian

37 Sales On Etsy since 2012

1 out of 5 stars
(13)

Announcement   Dreams Guardian bring joy into our lives... I love sewing and making things for others to enjoy. All my products are customizable / tailor-made... let's fly together on the wings of imagination :)
More about Dreams Guardian products on https://www.facebook.com/DreamsGuardianStudio

Announcement

Dreams Guardian bring joy into our lives... I love sewing and making things for others to enjoy. All my products are customizable / tailor-made... let's fly together on the wings of imagination :)
More about Dreams Guardian products on https://www.facebook.com/DreamsGuardianStudio

RenataD Mukica

Contact shop owner

RenataD Mukica

Reviews

Average item review
1 out of 5 stars
(13)
juergenschulze1

juergenschulze1 on Oct 14, 2015

1 out of 5 stars

Unfortunately we did not receive the pillow, and had to open a case via PayPal to get our money back.

Anonymous on Aug 14, 2013

1 out of 5 stars

Contacted the seller 3 times..no response..three months..no pillow no money..not happy...

Anonymous on Aug 14, 2013

1 out of 5 stars

Contacted the seller 3 times..no response..three months..no pillow no money..not happy....

Anonymous on Mar 28, 2013

5 out of 5 stars

love

Anonymous on Mar 28, 2013

5 out of 5 stars

love

Anonymous on Mar 28, 2013

5 out of 5 stars

love

Anonymous on Mar 28, 2013

5 out of 5 stars

love them..

View all 13 reviews

Shop policies

Last updated on August 23, 2015
Welcome to my Etsy shop!!!

*It is currently taking me 7-21 days to make an handmade order. Please let me know your event date at checkout as I schedule my orders accordingly.
{If you don't let me know in the notes to seller at the checkout then I can't guarantee it will arrive on time}

*If you are purchasing a flag banner I am currently at 12-21 days.

*INTERNATIONAL ORDERS- Please read the shipping policy section for more details.

Please feel free to send me a message anytime for any questions.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PayPall
Other
Shipping
INSTANT DOWNLOAD (DIGITAL ITEMS)
Digital files will be sent to your Etsy registered e-mail once payment is completed. Then you will need to go to you Purchases and Receipt page on Etsy, enter the item you purchase and click the Ready to download button.

✳ Due to the electronic nature of the product and it's ability to be reproduced, refunds are not offered. If you receive a damaged file, I will exchange it for a new one or in another format. I you would like the files in a different format or if you have any additional questions, please feel free to ask!

✳ By purchasing Dreams Guardian products, you agree to my Policies and Terms of use.

PHYSICAL ITEMS
Dreams Guardian requires immediate payment at time of purchase. When your payment is received, your order will be processed.
Shipping times vary depending on location. Customer is responsible for all tax and duties.

➜ All the parcels are shipped via Registered Ground Mail - they all have a Registered Mail confirmation ticket with a code number (insurance is not included). For most countries you'll be able to follow the parcel online; in most countries you'll also need to sign for the parcel (signature confirmation upon delivery).
All items are carefully packed in cardboard boxes and bubble envelopes.

If you prefer your parcel to be sent via Air-Mail Registered (a faster method) please send me a message (convo) before your purchase to inquire about shipping prices.

➜ If the shipping name and/or address don't match your Etsy name and/or address, please send me a message or write the correct address in the "Message to Seller" section during checkout.

➜ You will be notified via Etsy Conversation as soon as your order has been shipped, given an estimate shipping time and the Registered Mail code # for your parcel. All items will be shipped the first Tuesday or Friday after I finish them, and upon received payment.
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➜ Please, have in mind that the customer is responsible for any duty or customs charges or fees that may be charged by her/his country. Also, I can't control any delays caused by Customs.


Your orders carefully packed and shipped by local postal service delivery.

With every shipped order You will have a tracking number of a pack.

I ship from Europe. So mostly it's overseas delivery.

***INTERNATIONAL ORDERS:
Please see International shipping times listed below.
Honestly, once it leaves the Croatia it is out of my control. Your country may hold the package in customs for an undetermined amount of time. I have had a few packages not arrive on time- so please account for the extra handling between countries.
Sometimes international delivery is highly depended on the local customs and post service - I don't take responsibility for postal service work terms and conditions. If you do not receive your item on time, please contact me immediately for further assistance.

USA: Please allow 6 weeks for shipping and handling
Canada: Please allow 6 weeks for shipping and handling
Australia:Please allow 7 weeks for shipping and handling
Italy: Please allow 8 weeks for shipping and handling
South and Central America: Please allow 10 weeks for shipping and handling
Asia: Please allow 12 weeks for shipping and handling

You always have a tracking number of a package to clarify.

I ship on PayPal address only, so pls, carefully, check the address before making the order.

If you have any further question, pls contact me!!
Refunds and Exchanges
I always go above and beyond to ensure that no Special Event deadline is missed and that every item is finished with care. I literally only get 3-4 hours of sleep on most nights. Please be considerate of how much labor goes into making your item and contact me IMMEDIATELY after receiving your item if you have an issue so we can discuss the details. I will make every attempt to resolve the situation if it is brought to my attention no more than 30 days after receiving the item.

Thanks.

Before issuing a refund or returning an item, please contact me

Returns can be done within 7 days after reception, items must be returned in unworn and undamaged condition. The parcel must be sent back as Registered with a confirmation ticket and code #. If returning an item, please notify me with all the details about the parcel.
I will refund the item's price to you upon reception. I do not refund shipping costs, though.

Custom orders and items On Sale can not be returned and refunded.
Additional policies and FAQs
I accept custom orders.
If you have questions about an item, ask before buying.

CUSTOM ORDERS:
➜ Send me any IMAGES or LINKS you have: invites, decorations, outfits, bedding, etc.
➜ BE very SPECIFIC - if there is a color you HATE- let me know! Vice Versa if there is a color you LOVE let me know.
➜ BE even MORE SPECIFIC - use lots of descriptive words when referring to colors-
for example light blue, sky blue, robins egg blue, navy blue, sapphire, baby blue, bright blue, primary blue - all describe very specific shades. If you say "blue" I will
make a guess as to which shade you are referring to.
➜ Space restrictions - specifically for small spaces

➜ Feedback :
My goal is to make sure you are a happy buyer and pleasant shopping with me. Please email me before leaving any ratings, negative feedback or open any etsy or paypal dispute. I understand the concerns and frustrations you might have, and will do my endeavor to resolve the issues. Please give us the opportunity to resolve any problem.