Announcement
Hello friends!
Now our tulle capes are in the USA Fulfillment Center, so you’ll get wonderful fantasy capes only in 5-7 days with USA delivery. A special offer for those, who have strong intentions to catch magical vibes as soon as possible :-)
Follow the link to see our Cloaks&Capes collection: https://etsy.me/3Yov0vR
Sincerely, DressArtMystery
Items
Featured items
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Reviews
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laurie on May 22, 2023
5 out of 5 starsThis was our daughter’s dream wedding dress. She had wanted it since she saw it when she got engaged. It was custom made to fit, beautifully handcrafted and everything we imagined. Communication was impeccable! Whole experience was amazing!
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Zac on Mar 3, 2023
5 out of 5 starsI asked for a custom length and they made and shipped it internationally, faster than I could have imagined! I'm so happy!
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Kitty on Jan 26, 2023
5 out of 5 starsAbsolutely fantastic dress and customer service. The perfect dress to make my big day all the more magical!
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Holly on Jan 23, 2023
5 out of 5 starsThis cape is absolutely gorgeous! It’s comfortable to wear, very high quality, and completely exceeded my expectations!
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Dianna on Jan 8, 2023
5 out of 5 starsI absolutely LOVE this cape. The color is stunning, and the material is soft and flows nicely.
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Marisela on Dec 21, 2022
5 out of 5 starsMy expectations were met from placing order to delivery to the quality and expectation of the item. I would definitely order again & recommend.
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Bethany Hadden on May 23, 2023
5 out of 5 starsThe cloak was exactly as pictured! The cloak has a lovely weight to it and moves so elegantly!
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Jess on May 21, 2023
5 out of 5 starsI got this dress made for my wedding and loved, loved it. It is beautiful and well made. It fit me perfectly. The seller was very accommodating with my change in color requests. Highly recommended for a beautiful well made dress especially for the price!
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Froggy on May 15, 2023
5 out of 5 starsI asked if this could be shortened a few inches and it came fitting perfectly! Also the quality is amazing, it’s thick and in the heavier side which is exactly what I was looking for. The silk on the inside is such a pretty green and takes away the harsh feel of the wool so if you have sensitive skin like me, this will work great
Updates
About DressArtMystery
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
Please make sure that your Etsy address is correct. We always ship to the Etsy address unless the client requests otherwise.
Custom and personalized orders
Custom items are made to measure, therefore exempt from distance selling regulations regarding cancellation. You can cancel an order for a custom item only within 48 hours from the time when order was placed. After this time we will not accept cancellations as your item will have gone into production. Refunds and exchanges are not permitted and items are not available on approval. We are not responsible for corsets and costumes made to incorrect measurements supplied by the customer.
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
How to take measurements
Please make measurements with care. Corsets and costumes made to incorrect measurements supplied by the customer cannot be returned.
Measurements should be taken over an unpadded bra, preferably not after a full meal. When taking measurements around the body take care that the tape measure does not slip down, it should be snug but not too tight.
It may be useful to have someone help you to measure to insure they are as accurate as possible.
Double check all your measurements. If there are any you are unsure of feel free to ask our advice.
Care instructions
Dresses and costumes:
Our dresses and costumes are created of delicate fabrics with hand-made decorations. That's why we strongly recommend not to clean them by yourself but encourage you to use dry cleaning service instead.
Corsets:
Our corsets are made with plastic coated sprung steel bones. In order to preserve their life and prevent them from rusting your corset must never be washed or submerged in water.Small marks can be cleaned with a damp cloth and from time to time it can be dry cleaned, but after most wearings it will be enough to hang your corset over a chair back, inside out, to air.
Always store your goods out of direct sunlight as the delicate outer fabrics can fade easily.
What if the order is lost in delivery?
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.