Returns and exchanges accepted. Exceptions may apply.

Kyiv, Ukraine

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Alex and Galina

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Alex and Galina


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Quality 7 Shipping 7 Customer service 3

Shop policies

Last updated on April 11, 2017

Accepted payment methods

Returns and exchanges
Order with regular item (non-personalized) can be returned between 5 days minus taxes, fees, shipping and handling fee.

Personalized item can not be returned.

All items must be return in original conditions without any physical changes with all of its components.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).

If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee and shipping costs, as the cancellation took place due to no fault of the seller.

You will get the money back after the package is returned to the seller. While returning parcel, please give the seller a track number.
I accept only PayPal.

If you don't have a PayPal account, just choose " pay by credit card " on the PayPal page.
Standard shipping takes about 2-3 weeks (sometimes up to 1 month) depending on your location.

Express shipping via EMS is available as more speedy delivery.
Shipping charges for EMS from $ 45 depending on the number of items and the destination country. Shipping via EMS takes 3-9 days to all countries of the world. Contact me for an upgrade if you need one.

We send order to Etsy shipping address and not the PayPal one. Please, make sure it's correct!

If your package wasn't delivered (you wrote wrong adress, package wasn't picked up from the post office) and was returned to me, I can send it again but you'll be responsible to pay the second shipping.

Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

ATTENTION! Before Christmas the delivery time growing up +10-15 days for all countries, because the post offices are very busy. After December 4 can not guarantee, that your purchase will be delivered earlier than Christmas.

More information

Last updated on May 6, 2016
Frequently asked questions
How to pay?

I accept only PayPal.

If you don't have a PayPal account, just choose " pay by credit card " on the PayPal page.

I do not accept Etsy Gift Cards