# Privacy Policy – DripCart Express
Last Updated: [25 MAY 2026]
At DripCart Express, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you purchase from our Etsy shop.
1. Information We Collect
To fulfill your order, you must provide certain information to Etsy, which Etsy then shares with us. This may include:
* Your name
* Email address
* Postal address
* Payment information (processed securely by Etsy)
* Details of the product(s) you purchase
* Any personalized information you provide when contacting us
We only receive information necessary to process and fulfill your order.
2. Why We Need Your Information
We collect and use your information for the following purposes:
* To process and fulfill your orders
* To provide customer support and respond to inquiries
* To communicate regarding your order status
* To comply with legal and tax obligations
* To resolve disputes or enforce our agreements
* To improve customer service and shopping experience
We rely on Etsy's platform and applicable legal requirements to process this information.
3. Information Sharing and Disclosure
We respect your privacy and do not sell your personal information.
We may share your information only in the following situations:
Etsy
We share information as necessary to comply with Etsy’s Seller Policy and Terms of Use.
Service Providers
We may use trusted third-party companies such as:
* Shipping and delivery providers
* Postal services and couriers
* Payment processors managed by Etsy
* Accounting and tax service providers
These providers only receive information necessary to perform their services.
Legal Requirements
We may disclose information if required by law, court order, government request, or to protect our legal rights.
## 4. Data Retention
We retain your personal information only for as long as necessary to:
* Fulfill your order
* Comply with legal obligations
* Resolve disputes
* Enforce agreements
Generally, order-related information may be retained for up to 7 years where required by applicable tax and business laws.
## 5. Your Rights
Depending on your location, including residents of the UK, EU, and other jurisdictions, you may have rights regarding your personal information, including:
* Access to your personal data
* Correction of inaccurate information
* Deletion of personal information
* Restriction of processing
* Objection to processing
* Data portability where applicable
To exercise any of these rights, please contact us using the details below.
## 6. Data Security
We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, disclosure, or alteration. However, no method of electronic transmission or storage is completely secure.
## 7. International Transfers
Your information may be processed and stored in countries outside your own country through Etsy and third-party service providers. Appropriate safeguards are used where required by applicable law.
## 8. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
**DripCart Express**
Email: [your-email@example.com](mailto:your-email@example.com)
You may also contact Etsy directly regarding information held by Etsy through Etsy’s Privacy Policy and support channels.
## 9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or Etsy policies. Any updates will be posted within our Etsy shop policies section.
By purchasing from DripCart Express, you acknowledge that you have read and understood this Privacy Policy.
