PippaAndPenelope

Boutique Clothing For Children & Pets

California, United States · 423 Sales

PippaAndPenelope

Boutique Clothing For Children & Pets

California, United States 423 Sales On Etsy since 2011

5 out of 5 stars
(131)
Shop owner

Becky

Contact

Announcement   ***Current turnaround time for made to order items is 3 weeks PLUS shipping time***
♥♥ Join my Facebook group for previews on upcoming listings and exclusive sales
https://www.facebook.com/groups/pippaandpenelope

UPCOMING Pippa & Penelope events:

September 16 ~ CKC Fall Expo
https://www.facebook.com/ckcvirtualstitchexpo

Ongoing Guest Designer ~ Betsy Button Auctions https://www.facebook.com/groups/BetsyButtonAuctions

Please read my shop policies, there you will find information on returns, shipping and FAQs. It is the buyer's responsibility to read all listings in their entirety and the shop policies!

Announcement
Last updated on Aug 30, 2016

***Current turnaround time for made to order items is 3 weeks PLUS shipping time***
♥♥ Join my Facebook group for previews on upcoming listings and exclusive sales
https://www.facebook.com/groups/pippaandpenelope

UPCOMING Pippa & Penelope events:

September 16 ~ CKC Fall Expo
https://www.facebook.com/ckcvirtualstitchexpo

Ongoing Guest Designer ~ Betsy Button Auctions https://www.facebook.com/groups/BetsyButtonAuctions

Please read my shop policies, there you will find information on returns, shipping and FAQs. It is the buyer's responsibility to read all listings in their entirety and the shop policies!

Becky

Contact shop owner

Becky

View all 28 items

Updates

New doggie dress just added!!
Have you seen the matching dresses available for order? They're so adorable!! Dresses are sold seperately
Perfect dress for the summer! This one and more have just been added to the shop!
View all 7 updates

About

My grandma taught me how to sew at a young age, but I never really put it to use. I've sewn some clothes for myself when I was a teenager, but I never looked beyond my own closet until now.

Everything in my shop is handmade by me. I take great care in my work and do my best to make sure everything is just right. I enjoy piecing fabric colors and patterns together to create a one of a kind item.

I love doing one-of-a-kind pieces, but I realize my customers like to have size options so I'm working on adding "staple" pieces to my shop as well. These will be items that are made-to-order (my current turnaround time will be listed in each item description).

Join our Facebook group and get previews on upcoming listings and exclusive pricing:

https://www.facebook.com/groups/pippaandpenelope

Tweet
Shop members
  • Becky

    Owner, Creator, Designer

    I got the gift of the stitch from my grandmother, who taught me to sew at 10 years old. When I'm not sewing, I enjoy playing with chalk paints, listening to Broadway musicals & spending time with my husband. I have one son, who's 21 years old. :)

  • Pippa

    Model

    Pippa is 9 years old and our main model. She sits pretty in all our dresses. Pippa enjoys sleeping, being carried around, attacking strangers and morning snuggles.

  • Maggie

    Part-time Model

    Maggie is 10 years old and is semi-retired from the modeling world. She never really enjoyed the lifestyle, she prefers a simpler life. Maggie enjoys hunting critters, eating anything, sleeping and licking toes.

Shop policies

Last updated on July 17, 2016
Welcome to Pippa & Penelope!

♥ Handmade items are created by me in our home. I take a lot of care and time creating these beauties.

♥ Due to the handmade nature of items, there may be slight variations of pattern placement.

♥ I do not need models. I work with a number of "brand reps" on Instagram, if you're interested in joining the Pippa & Penelope brand rep team, please follow @pippaandpenelope so you don't miss out on future searches.

♥ I am unable to donate at this time, I do not have the inventory.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Other Method
Payment
I accept payments through Paypal and Etsy Direct Checkout.

If using an E-check through Paypal, please note that we will not ship your item until payment has cleared. This can take 3-10 days.

*Please do not select "other" for your payment method unless you have shop permission to do so. This is a reserved option, rarely used and only for certain buyers. Thank you.
Shipping
***Please make sure the address on your Etsy account is the CORRECT shipping address. Item(s) will shipped to the address shown on buyer's order unless buyer contacts Pippa & Penelope with a different address. Pippa & Penelope is not responsible for incorrect addresses, as we ship directly from Etsy and do not manually put in the shipping addresses. Ready-to-ship items are usually shipped withing 24 hours (excluding Sundays and holidays). Refunds will not be given for incorrect addresses.

Most of the items in our shop will be shipped via USPS. For packages that are returned to us as UNDELIVERABLE or UNCLAIMED, the buyer is responsible for paying postage to re-send.

Each item is carefully wrapped in tissue paper and packaged in a box or poly mailer.

Once your item has shipped, you will be given a tracking number, Pippa & Penelope is NOT responsible for tracking your item once it's left our hands. If tracking shows item was delivered but you have not received your package, please confirm shipping address. If address is correct, it is buyer's responsibility to follow up with your local post office and/or check with neighbors.

Shipping fees are automatically calculated based on item weight and package size. If your total shipping costs are less than what you pay, I will refund you the difference. If they are more, I eat the difference.

If you want shipping extras like insurance, signature confirmation, etc. Just send me a message and I will adjust the cost.
Refunds and Exchanges
All items are sold as is. I do my best to photograph any major flaws an item may have. If you would like more photos of any item, please email me before purchasing.

Custom orders are NOT eligible for returns or exchanges.

Sale section items are NOT eligible for returns or exchanges, please love it before you buy it.

If a return or exchange is requested, it must be requested within 3 days of receiving your purchase. No exceptions. 3 days is plenty of time to try things on, and look your item over. Deciding you just don't want it anymore is not a valid reason for a return and will be denied. All return and exchange approvals are subject to seller's approval.

Shipping costs are non-refundable.

If seller does agree to a refund or exchange, BUYER is responsible for paying return shipping. Item must be returned unworn and in the same condition it was received, free from damage, odors and wear. If item is received back to us with any postage due (postage that buyer did not pay for return shipping), missing parts, damaged or (including odors) used in any way, the difference will be deducted from refund/credit amount.

NO RETURN SHIPPING FEES WILL BE REFUNDED.

It is buyer's responsibility to confirm measurements of your little ones

It is buyer's responsibility to read these policies, by making a purchase through our shop you are agreeing to these terms.
Additional policies and FAQs
FAQs

Q. Do you do custom orders?

A. No. At this time, I'm not accepting any custom orders. I am working on having more RTS (ready to ship) items available so you don't have to wait weeks for your purchase. :)

Q. Can I pay extra for you to rush my made-to-order item?

A. No. At this time I do not offer "rush orders", as this is not fair to customers who have already paid and are anxiously waiting for their item. If you need something by a certain date, please message me prior to purchasing to confirm your request can be met.

Q. Do you have any discounts?

A. It takes a lot of time to create one of my dresses or outfits, for that reason, I don't offer discounts on these. But I do occasionally offer free shipping or host a giveaway on Facebook.

Q. Can I post photos of my child or pet wearing your clothing?

A. YES!! I encourage photos! :) There's nothing more rewarding than seeing my hard work being loved and appreciated!
** PLEASE NOTE ** By leaving a photo with your feedback OR posting PUBLICLY on any social media site, you are giving me permission to use the photo for my business if I so choose. If you would still like to share your photos with me, but would rather I don't share it with my fans, please send it to me in a private message. :)

Q. How can I get updates on your shop?

A. The best way to stay in the loop is to join our Facebook group. I also have a newsletter that goes out every other month or so that always has a shop announcement with the latest happenings. You can join our FB group here ↓↓↓
https://www.facebook.com/groups/pippaandpenelope/

Q. Besides Facebook, what other social media sites can I find you on?

A. You can follow Pippa & Penelope on Pinterest and Instagram

https://www.pinterest.com/PipAndPen/

https://www.instagram.com/pippaandpenelope/

And for the doggie lovers, you can follow our girls, Maggie & Pippa on their own Instagram. You will also see the latest fashions being modeled by our girls. :)

https://www.instagram.com/maggie_and_pippa/