Announcement Free gift box or bag packaging with order! Ready for gift giving! ♥
Free gift box or bag packaging with order! Ready for gift giving! ♥
altech508 on Jul 21, 2016
Masculine bracelet, well made, great design and color, quick shipping to USA. Thanks for a fine product.
annemichal on Jul 1, 2016
Quality of product! Quick response to all my questions. Would certainly purchase from your company in the future. Sincerely, Anne
Mike Wegener on Jun 28, 2016
Just received my bracelet. 20 days from ordering to in my hands in Cape Town - can't believe. And was able to track all the way. Owners could not have been more helpful. Custom sizing perfect. Bracelet fantastic. Couldn't have had a better experience. Many thanks.
Every moment there is something to celebrate in this life.
"The moments that really resonate for me are the reactions from clients when they receive a one-of-a-kind piece, designed solely for them. I have done wedding jewelry, memorial jewelry, jewelry for birthdays, anniversaries and everything in between. No matter the occasion, or who it is meant for, connecting with my clients, and being given the chance to be a part of their story, is the ultimate honor and success
About our products:
Dstello stand out because of it highest standards of craftsmanship. Our products are proudly designed and hand crafted in our studio in Spain.
We only use First Quality leather for our collections and all our leather is dyed and coated with a friendly environmental clear sealer to keep color safe from fading. Loving attention to detail is given to each and every piece of jewelry.
We look forward to creating something for you or your beloved ones :)
Owner, Creator, Designer
- Accepts Etsy gift cards
Returns & exchanges
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Custom and personalized orders
The 95% of our products are CUSTOM MADE, MADE TO ORDER or PERSONALIZED and due to the hand-made nature of our jewelry, all these sales are FINAL, as they are made exclusively for you, cannot be exchangeable, returned or refunded.
We will accept returns or exchanges only on NON CUSTOM MADE items within 14 days of receipt.
The item must be returned in new and unused condition, in its original packaging box ( We can only refund upon receiving the return of merchandise and we're not responsible for lost or damaged return shipments). Items must be sent with tracking number and SIGNATURE confirmation. Buyers are responsible for return shipping costs.
A return/exchange authorization is required. Unauthorized returns will not be accepted
Sizes for the styles are listed on each listing. You must measure to ensure that your size choice is correct.
If the jewelry you are buying requires a size or color, please be sure to include that information in the 'notes to seller' section. If information is missing, it will delay your order. Help us not delay your order, by giving us the sizing or color information we need, at the time you order.
If you forgot to send this info. please email us with all the information to: dstello (at) dstello.com or Etsy conversation. If we do not receive any response from you in 48 hrs we will send you the default size.
Please also verify that your PayPal/Etsy shipping address is correct as we cannot be responsible for packages sent to incorrect addresses. Returned packages due to wrong address will be charged a fee handling to have mailed to the right address.
Please keep in mind that once an item is shipped, we cannot be held responsible if the item is stolen, damaged or lost. If the delivery confirmation states that the package was delivered to the address given but no item was received, it is the buyers responsibility to take the matter up with the postal service. No refunds of any kind will be given to packages that were delivered to the customer but not received.
To this date, we are proud to say that we have NEVER lost a package :)
Customs / Duty / Or Tariff fees
There are the responsibility of the buyer. These fees vary depending on what country you live in & what you have ordered. Please familiarize yourself with the regulations of your country's postal service regarding these fees. If you are required to pay a fee you did not anticipate, please be aware that you have assumed full responsibility at the time of purchase & will not be reimbursed. If a package is returned to us due to refusal to pay customs or duty fees, no refund will be issued. Thanks
We make every effort to accurately represent the colors of our products, however, due to the variations in computer monitors, cameras and settings, and other factors, we cannot be responsible for slight variation in product colors. Please email us if you have any questions. If you are extremely sensitive to color choices we suggest that you look at our products on several different monitors before making your final selection.
Gift wrapping and packaging
All our jewelry & accessories are ready to give as a gift. Your order will arrive in our specially designed signature gift box or bag, packed securely and enclosed in a bubble mailer. Every order comes with a small polishing pad which works wonders in keeping your jewelry shiny. We offer this service completely Free!!! :)
We welcome wholesale orders on some of our designs. Ask us for details