DuchessCreations

DuchessCreations

Miami, Florida · 154 Sales

DuchessCreations

DuchessCreations

Miami, Florida 154 Sales On Etsy since 2009

0 out of 5 stars
(66)

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Xiomy Duque

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Xiomy Duque

Reviews

No reviews in the last year

Anonymous on Mar 1, 2012

5 out of 5 stars

xiomy this candle absolutely took my breath away -how gorgeous...so perfect, elegant, feminine, vintage...love it so much...very grateful to you - every bride should have one

Anonymous on Feb 23, 2012

1 out of 5 stars

I purchased this unity candle for my daughter's wedding on January 29, 2012. It was paid with my paypal account in full. I have not received my order as of yet. And sent two emails asking her about what has or is happening with my order. And still have not gotten one email in response to my inquiries. I am going the next step and reporting this problem to Paypal. If I do not get a response from this as another person didn't, I will start a case with Etsy. Be very careful before purchasing from this seller.

Anonymous on Jan 7, 2012

1 out of 5 stars

I ordered this on 11/28/2011 and still have not received it (its 01/07/2012). I have been charged for it (on 11/28/2011). Wouldn't be such a problem if seller had answered ANY of my numerous emails, including a dispute claim with paypal. Have heard nothing back, will be taking further action. DO NOT buy from this seller!!! Now it is three weeks until my wedding and I have to go find another arras pillow and box. Its such a shame because I really liked this one.

View all 66 reviews

Shop policies

Last updated on February 4, 2011
Welcome to my Etsy Shop. I am happy you stopped by. Browse, take your time, whether you purchase anything or not, I do hope you enjoyed my merchandise, and tell your friends about my Shop. New items go up constantly, so I'd love for you to stop by again soon. Anything you purchase will arrive attractively wrapped in tissue paper whenever possible, and much care is taken to box and package all items carefully so they will arrive in perfect condition.If you didn't find what you were looking for, or have something special in mind, please let me know, I also take "Special Requests" Orders,and will work with you to make whatever you want to your exact specificications. I've made a few, and have received beatiful letters of gratitude and compliments from my customers.
If you have any questions, please feel free to contact me.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept payment through PayPal. Paypal will accept either your debit or credit card even if you do not have an account with them, and PayPal is free.Your payment through PayPal must be made in full within 24 hours of purchasing an item. Please it is very important that your SHIPPING ADDRESS matches that of your PayPal Address to avoid problems. I am PayPal Certified.
Shipping
I ship Worldwide. But as you well know, shipping has become extremely expensive. Within the 48 contigous states, and depending on the size and weight of the package, I try to ship
via Priority Mail with Delivery Confirmation. If the package is too large, or heavy, then I will have to ship First Class, or Parcel Post depending on cost. I will advice you of expected delivery time. Whenever permitted at USPS, I insure all packages.If provided to me, I will immediately send you the tracking number. In most cases I will ship within 1-2 business days after receiving payment. If I cannot ship within that time frame, I will let you know immediately.If you require a quicker
delivery, or would rather use alternate shipping service, you may contact me, and I will quote the upgraded cost for shipping
Refunds and Exchanges
I take a lot of pride in my work. I love each piece I create,and I put a lot of love,care and attention to detail into each item I design, because I want you to LOVE whatever you purchase from me, and tell others about my shop. If, however, you are not completely satisfied, I will accept returns within 7 days of you receiving your order, providing the item is not damaged, worn, and is returned safely packaged and in perfect condition. I will refund the full cost of the item. The buyer pays all return shipping fees.
Additional policies and FAQs
I accept custom orders from customers, and have made a few to their exact specifications. (Those customers have written beautiful letters of gratitude, and compliments about my work! I keep you posted about every detail, and progress of the item, and will work with you to provide (if at all possible) exactly what you want, so you will be more than happy, and I can be proud to have been able to make it for you. Just contact me with your ideas, and we will work together to create what you have in mind.