EARTHYco

EARTHY Candle Co.

California, United States · 729 Sales

EARTHYco

EARTHY Candle Co.

California, United States 729 Sales On Etsy since 2010

0 out of 5 stars
(430)
Shop owner

EARTHY

Contact

EARTHYco is taking a short break

Loading

Note from shop owner The EARTHY Co. Etsy Shop will be temporarily closed for maintenance. We'll be open again soon.

Note from shop owner

Last updated on Feb 26, 2016

The EARTHY Co. Etsy Shop will be temporarily closed for maintenance. We'll be open again soon.

EARTHY

Contact shop owner

EARTHY

Reviews

No reviews in the last year
View all 430 reviews

About

EARTHY Co.™ — We Make Artisan Handcrafted Pure Soybean Candles!

EARTHY Candle Company™ | Est. 2008
The Original Earthy Co. Soy Candle
• 100% Pure Soybean Oil.
• Artisan Handcrafted.
• Small-Batch Production.
• Vegan + Vegetarian Friendly.
• No Dyes.
• Sootless Hemp Wicks.
• Packaged with Earth Friendly Materials.
• 100% Artisan Hand Made in Upland California USA

If you would like to learn more about EARTHY Co products, please feel free to contact us at any time. We'll be happy to answer any questions you have. Thank you.

♥ EARTHY Company™

Tweet
Around the web
Shop members
  • Richie

    Owner

    Artisan + Herbalist + Designer +Earthypreneur

  • Laura

    Owner

    Soap Artisan + Candle Artisan + Earthypreneur

Shop policies

Last updated on February 26, 2016
Thank you for your interest in EARTHY Company™, handcrafted, small-batch, pure soybean oil candles.

All of EARTHY's products are artisan handcrafted from natural and sustainable materials, with the highest standards and highest grade of quality materials available.

We are a husband and wife micropreneur + artisan team. Our main focus when we started EARTHY Co.™, was a simple one... Superior Handcrafted Quality'. To make the products we love and use, better. To source from better ingredients and materials, and to use better techniques to create a higher quality and healthier alternative to what's available to us. Since 2008 — We've perfected the soy candle. The proof is in that jar. Money Back if you disagree.

If you would like to learn more about EARTHY Company™ and our products please feel free to contact us at any time. We'll be happy to answer any questions you have.

Thank you.

-Richie & Laura
♥ EARTHY Company™
______________________________________________________________

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Other Method
Payment
► We accept Paypal, Visa, Mastercard, Discover and AMEX.
You can also send us a Money Order.
Sorry we don't accept checks.

► OTHER PAYMENT METHODS:
Here on ETSY, Etsy Checkout and Paypal are the standard form of payment acceptance.

If for some reason you would like to use a different method of payment. Please contact us. We can accept payments through our own Credit Card processing system. You can select 'Other' during the checkout process if you would like to pay with one of these options besides Paypal or Money Order/Cashiers Check. Just send us a Convo here on ETSY and we will work with you. You can pay by Credit Card via telephone or we can email you a custom invoice. Making our customers happy is our number one goal.
Shipping
► SHIPPING INFORMATION:
We use USPS First Class Mail and USPS Priority Mail as our main form of shipping. In some cases we may use UPS. Making our shipments affordable is our main goal. All of our products are carefully and professionally packaged to avoid any damage during the shipping process. If for any reason your package arrives damaged. Please contact us for instructions on how to return your item (Please Do Not return your items/package to the 'return address' - We will provide you with a shipping address solely for this purpose). Though this rarely ever happens, carriers are known to accidentally damage items during transit. We do everything we can to avoid such occurrences, but in the event it does happen, we'll work with you to make the experience as hassle-free as possible.

► INTERNATIONAL SHIPPING:
If you are in a country that we do not have listed in our shipping cost/pricing. Please send us a Convo/Message with: •what items would like to order, and •the destination address, and we will promptly send you a shipping cost if shipping to your destination is possible.

*In this case we will create a custom order for you, so you can checkout here on ETSY.

► INSURED SHIPMENTS:
We do insure packages that include fragile items (example: glass container candles, etc.). The cost is included in the quoted shipping price on the listing page. We also insure all shipments of orders that are over $50 (USD).
Refunds and Exchanges
For any item returns/exchanges, please contact us immediately. We will discuss the issue and act accordingly. Contact us for instructions on how to return/exchange items. *Please Do Not return your items/package to the 'return mailing address on your package'. - We will provide you with a shipping address solely for this purpose, upon contacting us.)

Customer satisfaction is our number one priority. If you're unsatisfied with your order for any reason, we'll make it right.
Additional policies and FAQs
► Soy Candle Use Instructions and Tips:
• Always trim the wick before each use to 1/8"
• Because our wicks are made from all-natural hemp and cotton,
it's important that you trim your wick before each and every use to keep 'mushrooming' to a minimum. Some 'mushrooming' is normal with hemp wicks.
• You should only burn your candles for a maximum of 4 hours.
• Soy wax is an all-natural vegetable product. It is normal to have some 'frosting' or crystalizing on the top surface of the candle. This does not affect the burning properties or fragrance of your candle whatsoever. And we actually think it looks nice :)
• When burning your soy candles, be sure to allow the entire surface of the candle to become liquid before extinguishing.
Failure to allowing the entire surface of the candle to become liquid may result in what's known as a 'sinkhole' or 'tunneling'. A sinkhole can cause your candle to burn unevenly.
• You may notice at times your soy candle will 'sweat'. This is a normal occurrence depending on temperature changes. Soy wax has a lower melting point than regular paraffin wax, and will release excess moisture that it cannot hold. This will not affect the quality of your candle or burning experience.


► CANDLE & INCENSE SAFETY:
Candles and Incense can be dangerous, and can cause injury or a fire if not used correctly, or if left unattended.
Be sure to light your candles and incense with caution.
Always burn candles and incense in a safe holder or container.
Burn only on a stable heat resistant surface.
Keep away from drafts.
Do not burn candle when wax is less than 1/2 inch from bottom. Do not touch or move candle while burning, or if soy wax is hot.
Never leave candle burning unattended.
Keep away from flammable materials (eg. drapes/curtains, pillows, books, furniture or anything that can catch fire.)
Keep out of reach of children.
Keep away from pets.
Do not place burning incense or candles at the edge of a table.

Copyright ©2008 — ©2016 EARTHY Co.