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Reviews
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Asiel on Apr 9, 2022
5 out of 5 starsWe've purchased 4 other rings and 1 necklace from this seller. The quality is always amazing. This ring was gorgeous and crafted beautifully as always. My first ever online jewelry purchase was an engagement ring from right here. I took the risk and I'm so glad I did. Great work from the GNG team!
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Asiel on Apr 9, 2022
5 out of 5 starsWe've purchased 4 other rings and 1 necklace from this seller. The quality is always amazing. This ring was gorgeous and crafted beautifully as always. My first ever online jewelry purchase was an engagement ring from right here. I took the risk and I'm so glad I did. Great work from the GNG team!
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Renee on Feb 7, 2022
5 out of 5 starsAbsolutely perfect! This is the third or fourth item that I have purchased from Gene and it has been amazing ! So glad I found a jeweler that I like and can trust!!
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maryrose3695 on Dec 27, 2021
5 out of 5 starsmy aunt absolutely loved these! the quality is great and the stones are beautiful.
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Wanda on May 20, 2022
5 out of 5 starsThe seller was extremely patient and courteous with me when I was not satisfied with my order. He quickly responded back to me when I requested a refund and gave me an alternative to improve my satisfaction. The earrings themselves were gorgeous and well-made and I would definitely buy from this seller again and recommend them!
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Carrie on May 19, 2022
5 out of 5 starsThe ring I ordered was a little too big when I received it. GNGJewels was excellent to work with through the whole process of getting it resized. I would highly recommend this company.
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asdammarell on May 16, 2022
5 out of 5 starsRing lovely, comfortable to wear, and as described in photo. Seller responded to my color request (more peach). In hindsight I would have liked a stonger hue- but did not ask for that! just something for others to think about.
About GNGJewel
GNGJewel
Thank you for reading. Gngjewel was formed by brothers George and Gene. Especially George has more than Thirty years of jewelry making experience. We have our own workshop to make jewelries in New York. We first started our online jewelry selling on Etsy.com back in 2010. Our unique and well crafted jewelries and excellent customer service won all our customers' hearts. You can also read some of our customer 's feedback in the following link. Customers satisfaction keep us going and growing. 100% satisfaction is our goal. We hope to make you an unique and lovable piece of jewelry. Thank you.
https://www.etsy.com/shop/GNGJewel?ref=hdr_shop_menu#reviews
Shop members
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Gene
Owner, Maker
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Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
* Warranty will be voided if the ring is damaged due to user's mishandling.
* Any other reason return will result a 15% restocking fee.
* No return after 30days from the date you received it.
* Buyers pay return shipping costs
* Please contact us first through Etsy message before proceeding to return the item
INTERNATIONAL RETURN POLICY
* 14 days 100% money back guarantee or hassle free exchange warranty against defect in material or workmanship.
* Warranty will be voided if the ring is damaged due to user's mishandling.
* Any other reason return will result a 15% restocking fee.
* Buyers pay return shipping costs
* The shipping is not refundable in the case of return.
* No return after 14 days from the date you received it.
* I will do my best to make the ring size you provided. but in any case if it does not fit, either it is my fault or yours, you will have to take care it at your local jeweler at your own expense.
* We will not mark the package as gift or lower the declare value on the customs form.
* Buyer is responsible for the customs, such as duty fee, and delay due to customs hold up. and duty fee/VAT for jewelry can go up as high as 25% of the item price for some country. you will have to check with your own country's customs.
Shipping
* Order over $250 will be ship with signature confirmation and fully insured.
*USPS Express mail service (1 to 2 business days) is available for extra.
INTERNATIONAL SHIPPING.
* Please leave your Phone # in the checkout note. The shipping carrier needs it
* The shipping is not refundable in the case of return
* The item will be shipped with signature confirmation and full insurance coverage.
* We will not mark the package as gift or lower the declare value on the customs form.
* Buyer is responsible for the customs, such as duty fee, and delay due to customs hold up. and duty fee/VAT for jewelry can go up as high as 25% of the item price for some country. you will have to check with your own country's customs.
Additional policies and FAQs
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http://www.etsy.com/listing/111983089/letter-engraving-service
More information
Frequently asked questions
When can I expect my order?
The ring is made to order. The lead time now is about 3 to 4 weeks. The standard shipping time within US is about 3 to 5 business days. Express shipping is 1-2 days. If need it sooner, please let us know the date, we will do our best to accommodate your request. Thank you.
Sizing details
We make rings using US standard ring size measurement tools. Please visit a local jeweler to get your ring size. It is highly recommended to visit two different local jewelers to get an agreed measurement. Or get a finger sizer to double check. Please message in for more detail.
Payment plan
If interest, we can setup two or three payments. After first one, each payment will be $3 extra to cover extra fee. I will start the making process of the ring upon first payment. And I will ship the ring out after I have the last payment and when the ring is ready.
Custom and personalized orders
**If you find a ring you like in our shop, but it is not with your favorite gemstone. There is no problem. We can customize it with your favorite gemstone. Please feel free to send us a message for a quote.
**Sorry, we do not offer ring setting modification or alternation service.
**For Ring Engraving service. Please add the following listing to the ring order.
https://www.etsy.com/listing/111983089/letter-engraving-service-for-gngjewels