If dissatisfied with the product please contact me before leaving feedback, I want to make your shopping experience as pleasant as can be.

Stock or existing ready made items, only can be returned. Please contact me before sending back an item.

The Buyer will be held responsible for shipping/paying (delivery confirmation included) of the item(s) back to EMC Designs Jewelry. Once the item has been received in original condition the buyer will be refunded the total cost of the purchase minus the shipping.

Custom, personalized, made to size or private requests can not be returned.
Custom orders, personalized items, made to size or private requests are not returnable and don't have refund unless items are not what you ordered. Please measure carefully as I cannot refund if you find the item is smaller or larger than you anticipated.

Please feel free to ask any question, please ask before ordering.

Please note that I do not refund for a change of mind, unless there is a fault with the item. Earrings can not be return for hygienic reasons and used earrings can not be resold.

Your EMC Designs jewelry has been skillfully hand-crafted from fine raw materials of the best quality, like Sterling Silver, 14 Kt Gold Filled, Copper, Bronze, Semi-precious, Precious Gems and synthetic stones. My jewelry has a 30 day guarantee. The gemstones are guaranteed at the point of sale. Any cracks, natural cracks, scratches, or breakage after sale are not covered by any guarantee.

A restocking fee of 15 to 25% could be charged on returns.

Please note that:
Returns and Refunds are not available on custom made orders and personalized pieces like Name Bracelets, rings made to size, etc. For health reasons, earrings can not be returned and are not refundable. Shipping and transaction fees are not refundable.

We Reserve the Right to Cancel Any Order for Any Reason.
We Reserve the Right to reject any return.
Not responsible for typographical errors.
All rights reserved.

I accept Etsy payment options.

Orders are shipped via postal first class or priority mail, depending on weight and size within the order.
The items will be shipped as quickly and safely as possible.

Please check that the address you have on Etsy is updated, correct and is the place where you want the order to be sent. If a package is returned to the sender because of an incomplete address and a new shipping fee will have to be charged for a resend of the package.

For international buyers: items are shipped via international first class or priority mail. Custom fees are the responsibility of the buyer.

Most items will be shipped within 5 to 7 business days.
Custom orders/private request waiting time varies between a few days to 1-3 weeks depending on difficulty of request and size of item created.

Custom orders and private request are accepted. I'll do my best to provide you with the desired creation, only if the request is reasonably within my abilities and power. Custom orders and private requests will cost more based on the items difficulty.

Items requested to be reserved will be held for up to 1 week unless another agreement has been established.

Privacy:
EMC Designs asks customers for personal data when placing an order, such as name, address, telephone number, payment information, and E-mail address. We use this data only for the purpose of filling an order, or communicating with the customer or supplier about the status of an order.

This customer information is private and confidential, and we will not disclose your data to third parties without your express permission or as required by law. We will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services to the client.

EMC Designs is committed to safeguarding the privacy of our customers’ personal data. If you have any concerns about how your information is being used or questions about Wire Creations’ Privacy Policy, please feel free to contact us.


How to determine your bracelet size:

Simply measure the circumference of your wrist with a measuring tape, string or a paper strip, measure the string or paper strip with a ruler then add 1/2″ to 1″ ( ” = inches ) to determine your perfect size, taking into account your preference of tightness. Generally, bracelets are worn relatively loose, adding 1/2″ to 1″ to the measure. 7 1/2″ fit most and custom made from 5″ to 9″, in 1/2″ increments, orders may take a little longer time on custom made items. Bracelets size may affect prices, for a quote you on a special size you can Contact me.

Some recommendations when buying a bracelet for someone else and you do not know their size:
1. Most women might be 7 1/2″ (7 1/2 inches) for a loose fit.
2. Very slender women might be size 7″
3. Young girls might be size 6 1/2″
4. Very young girls might be size 5 1/2″ to 6″
5. Baby bracelets might be 5″ or 5 1/2″
6. Most men start at size 8″
7. Slender men might be size 7 1/2″
8. Large build men might be size 8 1/2″ to 9″ or bigger.
9. I always recommend to measure around the wrist of the person that will receive the bracelet as noted above.

Gold Filled will not tarnish.

Gold Filled or Rolled Gold will not tarnish, but will get dirty. Clean it with a soft rag, or preferably a jewelry cloth. Always store it in a jewelry box.

Sterling Silver normally will tarnish because the small copper content.
Owners of sterling silver jewelry knows that it tarnish and that requires constant cleaning, if you don’t want to clean sterling silver, then you have the option of my 14 kt gold filled jewelry, Gold Filled will not tarnish.
Sterling Silver will tarnish, it will need to be cleaned with a jewelers’ cloth, and if it is badly tarnished a little baking soda and water made into a paste can be rubbed onto it. If needed, you can scrub lightly with a toothbrush and the baking soda paste. Rinse well with water. Always store your jewelry in a jewelry box for safe keeping and protection against tarnish.

What is 14 Kt Gold Filled or Rolled Gold wire ?
Gold Filled or Rolled Gold is made from solid “gold” and “filled” with other alloys. A seamless tube of 14 kt. gold is fused over brass, bronze or silver. Gold Filled wears like solid gold because its outer surface is solid gold. Electroplating is NOT a part of this process. Gold Fill is 100 to 150 times thicker than regular gold plating. Gold Filled wire are made also in 12 Kt, but I only use the more expensive one of 14 Kt, with more gold content than the 12 Kt.
Gold Filled wire is a professional jewelers’ wire made by forming a tube of solid 14k gold and filling it with jewelers’ brass for added strength. There’s 100 times more gold in a gold filled piece of jewelry than in something gold plated. Rolled Gold jewelry will not flake, tarnish or chip under normal use. As a matter of fact, there are still pieces of gold filled jewelry around from the 18th Century. The price of Gold Filled or Rolled Gold wire actually fluctuates with the daily gold market. The Rolled Gold will hold up life if taken care of, whereas plated gold will chip and flake.

Which are the advantages of gold filled ?

Price!! Why pay several hundred dollars for the same piece of jewelry, when you can get if for a fraction of the cost? It will still look, last, and wear like solid gold. It is real gold. It will last for generations as long as it is taken care of, just like solid gold. Gold Filled has been referred to as the “Gold of the Future” because it offers all the same physical characteristics as solid gold such as beauty, durability, and strength, but at a fraction of the cost. Since the gold is on the outer surface area, it is nearly impossible to tell the difference between solid gold and Gold Filled, except when it comes to the cost!

Why Sterling Silver over Fine or Pure Silver ?

Sterling Silver, or .925 silver, is much stronger than Fine Silver. Sterling Silver has a small percent of copper to make it stronger. We make our jewelry out of Sterling Silver because it is much more durable, plus it is less costly. Not only will it last longer, we can pass on the savings to you, our customer. If we used Fine Silver, it would not stand up to any type of general wear and tear, it is too soft. It could only be worn for a very limited amount of time and then be taken off, properly cared for and then immediately put away. With Sterling Silver, you can wear it as you will under normal circumstances.

We Reserve the Right to Cancel Any Order for Any Reason.
Not responsible for typographical errors.
All rights reserved.