EVJewelsTO

Emily Valentine Jewelry

Toronto, Canada · 70 Sales

EVJewelsTO

Emily Valentine Jewelry

Toronto, Canada 70 Sales On Etsy since 2008

5 out of 5 stars
(18)
Liana and Emily

Contact shop owner

Liana and Emily

Reviews

Average item review
5 out of 5 stars
(18)
Doreen To

Doreen To on Sep 9, 2017

5 out of 5 stars

Love these earrings! I feel put together even without makeup on :)

View all 18 reviews

Updates

Happy Black Friday! Take 20% off with coupon code BLACKFRI20 on all listings. On now until November 30th 11:59pm EST. giftgiftgift

About

Shop members

  • Liana and Emily

    Owner, Maker, Designer

Production partners

  • Casting and Plating

    Toronto, ON

    Provide metal moulds and casting for our designs, and also provide all of our plating.

  • 3D design and printing

    Toronto, ON

    Take our drawings and put them into a CAD program on the computer. Print samples for us to then take to have moulds created.

Shop policies

Last updated on August 28, 2017
www.evjewels.com
@_emilyvalentine_
info [!at] evjewels.com

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please send us a message if you have any questions before you purchase as we do not offer refunds or exchanges. Please ask the necessary questions. We are more than happy to help!

If your item arrives broken, please notify us within 48 hours of receiving the item. We will happily repair or replace a damaged item.

We try really hard to make quality jewellery that will last you a long time. If your jewelry breaks because of a hardware failure or defect, we will repair or replace the jewelry as long as it broke within 14 days of your receipt of the shipment. (please see notes below on how to care for your new jewelry).

Please note that the customer is responsible for the shipping charges to our studio (we will pay for the shipping back to you). Emily Valentine cannot be responsible if your item gets lost/stolen on the return shipping, so please use a traceable carrier.

For any other repair inquiries please send us a message.
We will make reasonable repairs on items for up to 1 year after date of purchase for a fee.
Payment
We accept credit card, paypal, etsy gift cards, and debit cards.

Please pay promptly upon checkout. If you do not pay within 48 hours of placing the order your order will be cancelled. Thank you!
Shipping
Shipping will be to your Etsy address unless otherwise requested.

We make every attempt to ship purchases within 3 business days of cleared payment. Items are shipped via Canada Post.

Canada
Jewelry is shipped via Canada Post regular mail or expedited parcel.

United States
Jewelry is shipped by small packet air and does not include tracking or insurance. Sometimes delays can occur at customs and are unpredictable.

International
Jewelry is shipped by International Parcel Air and does not include tracking or insurance. Sometimes delays can occur at customs and are unpredictable, depending on your country's procedures.

Please note that Emily Valentine is not responsible for lost or stolen parcels, as well as duty or any unforeseen fees. If you would like a different shipping method that includes tracking and insurance please send a message.

ESTIMATED arrival times from date of purchase:


Canadian destinations: 
1 - 5 days


American destinations: 
5 - 14 days (depending on if it gets held up in customs)


International destinations:
 this varies, but you will be notified when to expect your package after it has been shipped. It can arrive in as soon as 10 days, but take as long as 3-4 weeks for some destinations.

Please contact us ahead of time if you will need a faster service. 



Packaging

Jewelry is placed in a cotton canvas reusable drawstring bag, and placed in a bubble mailer or box.
Additional policies and FAQs
<<< Jewelry care information >>>

Emily Valentine Jewelry is not fine jewelry and although durable, should be treated gently to last a long time.

>>Gold plated, antique silver, and brass items will tarnish over time. This is due to wear and your skins natural oils and body chemistry. Please try to avoid exposing your jewelry to water, perfume, hairspray, lotion, and sweat.

>>Jewelry should not be worn in the shower, the pool, the beach or to the gym. If your pieces come in contact with any of the above, clean with a soft dry cloth to remove any sweat or chemicals. Store your new jewelry in the velvet bag provided.

We are SO grateful that you took the time to read through this rather boring, but important information. Please use this FREESHIPPING coupon code upon check out to get your package delivered on us!