Hand Bound Leather Journals.
EarthworksJournals' Shop Policies
Our most important policy is honesty, we like to think that we make an honest product from honest materials.
We purchase the leathers that we use for our journals from local companies. Our leathers originate from developed countries where people are paid a fair wage and are protected by health and safety regulations. This also ensures that the leathers are tanned well and will not deteriorate.
We're proud to say that our paper is 100% recycled from unbleached post-consumer waste, which saves water, energy and trees. It has won awards for it's high environmental standards and is endorsed by Greenpeace. Best of all it's a great paper of archival quality which means that it will last for hundreds of years. This is great if you're planning on leaving your words for future generations.
Our preferred method of payment is paypal. If there is going to be any delay in your payment please talk to us about it, we are friendly people.
For full details of our posting times please see our shop announcement.
Orders to the US and Canada will be sent by Royal Mail Airsure. This is a fully trackable and insured service and should arrive approximately one week after shipping.
Orders within the UK will be sent by Royal Mail First Class Recorded Delivery and should reach you within two working days of posting. This service is insured and trackable.
Orders anywhere els in the world will be sent by Royal Mail Airmail. This is a standard, non-trackable service and should reach you within five working days of posting. If you would like your parcel to be insured or trackable then please contact us for prices.
Refunds and Exchanges
FAULTY OR DAMAGED - We will give a full refund including return postage costs on any item if it is damaged or faulty.
REMORSE RETURNS - Under the Distance Selling Regulations made-to-order items are not eligible for return. If your item is not personalised then we may consider a return. If we agree to a return then the item will need to be in an 'as new' condition. 'As new' means unwritten in, clean, and not exposed to damp or household smells. In this instance the buyer pays the return postage costs.
Please contact us asap if your are not happy with your item and we will do our best to sort out any problems.
6 Glasgow Street
info [!at] earthworksjournals.co.uk
Last Updated June 16, 2015