On Etsy since 2016

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    Average item review
    5 out of 5 stars
    See reviews that mention:
    quality 2 shipping 2 customer service 2

    Shop policies

    Last updated on February 20, 2016
    Welcome to the wonderful world of Alpacas! East Coast Alpacas is located in Southern Maine and we are a family run business. We have a small scale farm but we strive to produce the finest alpaca, so that we can bring to you the highest quality alpaca yarn. Our microns are low so your yarn will be super soft and will amaze you as you work with it.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    In the event that you are not satisfied with our product you have ordered, please return the product back to us in new/unused conditon within 30 days. Upon receipt of the product, we will issue you a refund or replacement.

    In cases where you have received a package that appears to have damaged your goods, you have a right to refuse it. In this case, please contact us within 72 hours of receipt of the package. Once we receive the package back, we will send you out another order if stock allows or issue you a refund

    We ask that you contact us if you are in need of returning a product for any reason. You can email us directly at mgmworrell [!at] gmail.com

    Shipping costs are non refundable
    We except credit cards, Paypal, and Etsy gift cards through the Direct Checkout.
    We will ship your product through USPS priority mail. Your order will be shipped within 1-3 days from the time we receive your order. If there is some unforeseen complications and we are unable to fulfill this commitment, we will contact you directly.
    Additional policies and FAQs
    Our products are stored in a smoke free home and are sealed in plastic bags within plastic containers at all times to ensure pristine conditions of our yarns.