Quality vintage clothing and accessories.
EastOregonVintage's Shop Policies
East Oregon Vintage thrives to bring you excellent vintage clothing and other items from the 1920's to the 1970's.
Payment Policy - Paypal and direct check out using a credit or debit card are the only accepted forms of payment. Please pay your bill immediately after placing your order for quick delivery of your item. If your selected item is not paid for within 24 hours the item will be relisted.
Reserve Policy - I will reserve an item for a maximum of 3 days only unless other arrangements have been made.
Layaway Policy – Layaway is offered for items over $100 or a combined purchase of $100 or more. I require 30% down on the date you make your initial layaway request with 45 days to pay your balance. If you contact me with a layaway request I also require a schedule of payments. If 45 days have passed and my attempts to collect the balance/contact you are not successful, the item becomes available again for other shoppers and the 30% down is kept as a fee for having the piece(s) unavailable for customers for the duration of the 45 days.
If you are interested in Layaway please follow these steps:
1. Contact me with the item you wish to purchase , the schedule of payments, and your PayPal email address.
2. I will then respond you with 30% deposit amount and send you an invoice via PayPal for the 30% deposit amount. If your deposit amount has not been paid in 24 hours the item will be taken off reserve.
3. On each date we have arranged for payment an invoice will be sent to you via PayPal in addition to a reminder via Etsy.
4. On the date of final payment/purchase you will need to purchase the item directly through Etsy with the final price adjustment.
All items will be packed and shipped via USPS Priority Mail within 48 business hours of your order. Shipping charges do not include insurance so please let me know if you would like to insure your package and a price adjustment will be made. Not responsible for uninsured, undelivered packages.
I print all shipping labels via Etsy or PayPal, so make sure your address is correct.
I will also NOT mark an items as a gift or devalue an item on the coustoms form. This is to protect myself as a seller.
Refunds and Exchanges
I do my best to describe and measure items accurately so that you'll know exactly what you are buying, in addition to photographing or noting any imperfections in the items description. Please also note items WILL NOT be dry cleaned or laundered prior to sale. All items are sold as is and returns are accepted only if I have made a large error. In this case, your return will be accepted within the following guidelines: you have contacted me with in 48 hours of receiving the item, you are returning the item within seven days of receiving the item, and the item is in the condition in which it was sent. All shipping costs are the responsibility of the buyer. I will not accept returns if an item does not fit - please pay attention to the measurements and ask questions if you're uncertain. I pride myself on customer service and willing to attempt to work out any issues within reason.
Additional Policies and FAQs
All items from East Oregon Vintage are "used" or "pre-worn." If any item I list has holes, tears, stains, missing buttons, etc, it will be noted in the description. Vintage clothing has more "character" than new, for example; scuffs, loose strings, some fading, a missing tag, etc. Clothing will NOT have been laundered or dry cleaned. Please also note that colors in photographs may appear slightly different than what they really are depending on lighting. Also, please pay attention to sizing and measurements and please read my policy before purchase. If you have any questions regarding any items, please feel free to contact me. Thanks!
Last Updated November 5, 2012