EastPine

Handmade Goods For The Modern Dweller

Los Feliz, California · 932 Sales

EastPine

Handmade Goods For The Modern Dweller

Los Feliz, California 932 Sales On Etsy since 2017

4.5 out of 5 stars
(130)

Announcement   We now offer local pick up from Los Feliz. Use the coupon code PICKUP at check out to avoid paying for shipping. Please only use the code if you plan on picking up your item in Los Feliz.

xx
Sarah

Announcement

Last updated on Jan 23, 2018

We now offer local pick up from Los Feliz. Use the coupon code PICKUP at check out to avoid paying for shipping. Please only use the code if you plan on picking up your item in Los Feliz.

xx
Sarah

Sarah Alexander

Contact shop owner

Sarah Alexander

Reviews

Average item review
4.5 out of 5 stars
(130)
Lindsay Molnar

Lindsay Molnar on Feb 23, 2018

5 out of 5 stars

Exactly as it looks online. Great craftsmanship. May get a few more.

slodahl2

slodahl2 on Feb 21, 2018

2 out of 5 stars

On the plus side, the seller is nice enough and quick with communication. The planter design looked nice enough from 4 feet away. On the minus side it was very flimsy for a 12" planter stand. It arrived broken on 2 of the joints and loose on the other 2 joints and really loose. They are under built for carrying a heavy pot. The joints seemed much more appropriate for a 6" pot and not a 12" pot. The seller offered to ship me a replacement, but given the way it was built (2 flimsy nails per joint and no glue that I could see even though the seller said there was), I had no confidence that the replacement would be any less wobbly. I did get a refund, but not on shipping either direction.

Sarah

Sarah responded on Feb 21, 2018

As stated in our multiple conversations, we are happy to replace an item that has been damaged by shipping. We have shipped almost 1000 items over the last 8 months and we rarely have an issue. But even though we throughly and regularly test the durability of our planter at home and in the shop we cannot assure damage wont be done while shipping, especially such a large and heavy package. We have had no issues with any of the planters we have replaced. Im sorry you have a sour taste, your words not mine, but we do everything we can to clearly state our terms of service. We also offered to fully replace the item at no additional charge. We did our best to accommodate you and it was your choice to ask for the refund and in doing so you are responsible for shipping charges. We are happy to still offer replacement. xx

View all 130 reviews

About

From our designs to our practices, we pursue ways to let reclaimed and raw materials go beyond business as usual.

Nestled in the Elysian Valley, next to the Los Angeles river, we build furniture that we love. We hope you love it too.
We find it a privilege to be based in one of the strongest cities in this country for manufacturing. We believe in creating a sensible supply chain, developing new processes for treating age old materials and building an elegant product that will stand the test of time. From our designs to our practices, we pursue ways to let reclaimed and raw materials go beyond the rustic and business as usual.

Shop members

  • Sarah

    Owner

    Hi! I'm Sarah, designer by disposition and an adventurer at heart, I find life exciting when I am able to work with my hands. Coming by way of socially and environmentally conscious businesses, I am the instigator behind East Pine Woodworks & Design.

Production partners

  • Line Of Tree

    Lake Forest, CA

    lumber & custom furniture production, made from new and salvaged wood.

Shop policies

More information

Last updated on Jan 24, 2018
Frequently asked questions

Damaged During Shipping

When an item is damaged during shipping we are happy to replace the damaged item at no charge to you. If you would like a refund instead of having the item replaced buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.