Ecattus

Timeless Dresses.

Riga, Latvia | 513 Sales

Ecattus

Timeless Dresses.

Riga, Latvia 513 Sales On Etsy since 2011

4.5 out of 5 stars (100)

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Evija Deruma

Contact shop owner

Evija Deruma

Reviews

Average item review
4.5 out of 5 stars
(100)
See reviews that mention:
quality 18 shipping 10 customer service 6

About

Ecattus - family business

Ecattus clothing brand was founded in 2011 in Riga, Latvia, Northern Europe.

We are two in the team. Me - Evija Deruma and my mom Irina Kalve. Everything in Ecattus is manufactured in our workshop in Riga, Latvia.

When we create clothing it’s important to us that:
- you feel beautiful and comfortable
- the purchase has an added value to your wardrobe
- the left side of the clothing piece is just a beautiful as the right side

Shop members

  • Evija Deruma

    Owner, Curator, Marketer

    I have finished environmental science studies. Clothing design and development process I have learned from my mom. My biggest challenge at the moment is to learn the business principles on my own.

  • Irina Kalve, my mom

    Designer, Owner

    Irina has managed the manufacturing of an international company and she has helped the local designer to develop complicated clothing collections. The vast experience allows our company to offer the highest quality products to you.

Shop policies

Last updated on February 26, 2019
It is important to us that you feel comfortable, that cut fits exactly your body lines and nevertheless that left side of clothing is as beautiful as the right side.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
- Exchange/return shipping costs are covered by the Client.

- We hold the rights to decline the Product return or delivery if the Product has a paper label removed and if there are traces of use.

- The Client has the rights to decline the ordered Products if it has an industrial defect. In this case, we cover full Product price and all shipping expenses.

- While returning or exchanging the Product, the Client is responsible for safely packaging the Product.

- Product exchange or refund is done during the next day after we have received the Product. In the case when the Client has returned the Product due to industrial defect, the refund is made after we have done a defect assessment. The evaluation of the defect takes 1 working day after the goods are received.

- The Order tracking number must be saved if the Client is returning the Product.

- The Product exchange or refund is made when we have received the Product.
Shipping
You will receive your purchase:
- Europe countries 7-14 working days
- Other countries (worldwide) 14 days - 22 working days

We use regular mail for shipping, but if it is necessary we can use speedy delivery (DHL) as well. Please contact us and we will send you the price for approval.
Privacy
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Evija Deruma, am the data controller of your personal information. If you have any questions or concerns, you may contact me at evija [!at] ecattus.lv