EcoAssist

Handmade lip balm, soaps, scrubs and more

Ohio, United States · 790 Sales

EcoAssist

Handmade lip balm, soaps, scrubs and more

Ohio, United States 790 Sales On Etsy since 2011

0 out of 5 stars
(232)

Announcement   WE'VE MOVED! You can now find us, along with our entire product line, at RootandWillow.Etsy.com! We've changed our look but still carry all of your favorite products with a few great new additions. See you soon :)

Announcement

WE'VE MOVED! You can now find us, along with our entire product line, at RootandWillow.Etsy.com! We've changed our look but still carry all of your favorite products with a few great new additions. See you soon :)

Sara Rampersaud

Contact shop owner

Sara Rampersaud

Reviews

No reviews in the last year
scott zimny

scott zimny on Sep 24, 2014

5 out of 5 stars

Awesome. Quality item, packaged with care, made with love, and shipped on time. What's another 5 star rating when a shop has so many!

Vintage Dove

Vintage Dove on Sep 22, 2014

5 out of 5 stars

Perfect t yummy gentle scrub ..super happy with results. Thank you friend. Xo

Vintage Dove

Vintage Dove on Sep 22, 2014

5 out of 5 stars

Thank you Sara for a great product. Dove

View all 232 reviews

Shop policies

Last updated on May 7, 2013

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I currently accept PayPal, credit cards through Direct Checkout and Etsy Gift Cards. PayPal will allow you to use your Visa, Mastercard, American Express, Discover cards or an E-check should you not have a PayPal account.

Please note that by completing you purchase with Eco Assist, you acknowledge that you have read and agree to all terms & policies herein.
Shipping
Unless otherwise specified I will ship all orders to the address provided through Etsy, Paypal or other payment method. If you need your order shipped to a different address please provide that information in the 'Notes to Seller' option when checking out.

Orders will generally ship within 3 business days (Monday-Friday 8:00 AM-5:00 PM) and I usually ship USPS First Class or Priority if the difference in shipping is negligible. Orders placed over the weekend are not typically packaged and shipped until the beginning of the week. In some cases it may take longer than 1-3 days to process orders. Rush orders can be placed in some cases but I can not promise that your order will ship sooner than usual, only that I will attempt to get your order out to you ASAP.

Eco Assist cannot be held responsible for lost/missing packages through the postal system - Insurance can be added on to your order if needed or if you would like.
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Most of my packaging materials are re-purposed/recycled (we are a Green company, after all :) which helps keeps costs down and allows me to protect, package and ship your order as sustainably as possible.
Refunds and Exchanges
If you have a concern about your order or are dissatisfied in any way, please contact me directly to resolve the issue :). Due to the nature of our products we can not accept returns. If, however, we have made a mistake or of your purchase was defective in workmanship, arrangements for replacement may be made. Defects must be reported within 48 hours of delivery.
Additional policies and FAQs
My goal is to deliver exceptional products and extraordinary service. Period. If, for any reason, you should have a problem with your purchase please contact me as soon as possible and I will do what I can to ensure a fair and smooth transaction for both parties.

As some essential oils are not suitable for pregnant women, children and others with medical issues or allergies, it is necessary to read all safety information, perform patch tests upon first use and consult your physician should you have specific concerns or questions.