EcoInstinct

DO IT CLEAN & GREEN WITH ECO-INSTINCT

Hillsboro, Virginia 362 Sales On Etsy since 2015

4 out of 5 stars (112)

EcoInstinct

DO IT CLEAN & GREEN WITH ECO-INSTINCT

Hillsboro, Virginia | 362 Sales

All Items

Megan Donovan

Contact shop owner

Megan Donovan

Announcement    eco-Instinct™ : 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥𝗦 𝗣𝗟𝗘𝗔𝗦𝗘 𝗡𝗢𝗧𝗘: We're back on track! Most of my regular customers know this but there have been shipping / fulfillment issues for some time. This has been a combination of (mainly) medical issues which then led into one of those "one hurdle after another" situations. My customers mean so much to me. My work and products mean so much to me. I am so sorry for these issues and I believe I have a handle on things again. I have changed the "processing" time back to 1-3 days and I am not expecting any issues meeting that. You can also feel confident ordering for the holiday as I have some help for this holiday month.
HOLIDAY SHIPPING DATES: The ship by dates I offer are based on what the USPS is posting as their Holiday ship by dates. ORDERS PLACED ON OR BEFORE DECEMBER 19TH WILL MAKE IT OUT FOR HOLIDAY DELIVERY. USPS is saying that Priority shipments that are mailed by December 21st should be delivered for Christmas. So if you order by the 19th I will mail out the last of holiday shipments by the 21st. HAPPY HOLIDAYS!

Our eco-home line of chemical-free laundry soaps, softeners, and supplies.
SEASONAL: Our Limited-Time Seasonal Holiday Fragrance is - Wreaths & Boughs

We are still adding to our store and launching products regularly.
Our eco-body line of completely clean, organic, and plant-based body and skin-care products.
Our eco-pet line of organic pet treats. Your fur friends will love them.

If you have any questions at all, please don't hesitate to contact us. We respond promptly to any and all inquiries.

Along with our regular line of products, we will add our limited edition "eco-signature" pieces for special occasions and holidays. These will be a few limited edition hand crafted items we will be making and selling exclusively in this store. So, be sure to take a look at those interesting pieces as they come in. They will each be offered in the shop for a limited time only.

Enjoy your visit! Thank you so much for coming by.

This is our second Etsy shop. We run a vintage shop here - Sublime stuFF - www.sublimestuff.etsy.com



All imaging and written copy in this Etsy shop is original and is the protected property of Megan Donovan and the eco-Instinct™ brand.

𝐶𝑜𝑝𝑦𝑟𝑖𝑔ℎ𝑡 © 2019 𝑀𝑒𝑔𝑎𝑛 𝐷𝑜𝑛𝑜𝑣𝑎𝑛 / 𝑒𝑐𝑜-𝐼𝑛𝑠𝑡𝑖𝑛𝑐𝑡™

Announcement

Last updated on Dec 1, 2019

eco-Instinct™ : 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥𝗦 𝗣𝗟𝗘𝗔𝗦𝗘 𝗡𝗢𝗧𝗘: We're back on track! Most of my regular customers know this but there have been shipping / fulfillment issues for some time. This has been a combination of (mainly) medical issues which then led into one of those "one hurdle after another" situations. My customers mean so much to me. My work and products mean so much to me. I am so sorry for these issues and I believe I have a handle on things again. I have changed the "processing" time back to 1-3 days and I am not expecting any issues meeting that. You can also feel confident ordering for the holiday as I have some help for this holiday month.
HOLIDAY SHIPPING DATES: The ship by dates I offer are based on what the USPS is posting as their Holiday ship by dates. ORDERS PLACED ON OR BEFORE DECEMBER 19TH WILL MAKE IT OUT FOR HOLIDAY DELIVERY. USPS is saying that Priority shipments that are mailed by December 21st should be delivered for Christmas. So if you order by the 19th I will mail out the last of holiday shipments by the 21st. HAPPY HOLIDAYS!

Our eco-home line of chemical-free laundry soaps, softeners, and supplies.
SEASONAL: Our Limited-Time Seasonal Holiday Fragrance is - Wreaths & Boughs

We are still adding to our store and launching products regularly.
Our eco-body line of completely clean, organic, and plant-based body and skin-care products.
Our eco-pet line of organic pet treats. Your fur friends will love them.

If you have any questions at all, please don't hesitate to contact us. We respond promptly to any and all inquiries.

Along with our regular line of products, we will add our limited edition "eco-signature" pieces for special occasions and holidays. These will be a few limited edition hand crafted items we will be making and selling exclusively in this store. So, be sure to take a look at those interesting pieces as they come in. They will each be offered in the shop for a limited time only.

Enjoy your visit! Thank you so much for coming by.

This is our second Etsy shop. We run a vintage shop here - Sublime stuFF - www.sublimestuff.etsy.com



All imaging and written copy in this Etsy shop is original and is the protected property of Megan Donovan and the eco-Instinct™ brand.

𝐶𝑜𝑝𝑦𝑟𝑖𝑔ℎ𝑡 © 2019 𝑀𝑒𝑔𝑎𝑛 𝐷𝑜𝑛𝑜𝑣𝑎𝑛 / 𝑒𝑐𝑜-𝐼𝑛𝑠𝑡𝑖𝑛𝑐𝑡™

Reviews

Average item review
4 out of 5 stars
(112)
See reviews that mention:
quality 3 shipping 18 customer service 27

About EcoInstinct

Sales 362
On Etsy since 2015

Re-Discovering All of Our Ecological Instincts

For most of my adult life I have rejected (as well as feared) the use of chemicals in my home and in my body. There mere thought of products like pesticides and oven cleaners scare the daylight out of me and rightfully so. These are pretty frightening items.

Aggressive marketing has conditioned us to consider these types of products as perfectly safe, but they are not safe. The use of chemicals like these as well as the increased consumption of unclean food has been an ongoing detriment to our well-being.

I recognize how complicated it is to shift our thinking on this. The use of chemical products is so mainstream now that is it extremely difficult to map out how we can eliminate them from our lives. But the best method is simply -- little by little -- step by step. I truly love helping people to do that and introducing them to my custom, natural formulations designed to handle our household needs without the use of any of these toxic chemicals.

I've used all of my products for quite a long time. I have improved and perfected them over time. I worked on their formulation for nearly a year before I sold them at all. I know how they work. It was important to me to differentiate my products from other handcrafted brands. I am not addressing any particular brand, but too many handmade laundry products simply mix borax, washing powder and fels naptha. This not a natural recipe and these ingredients are irritants and even carcinogens. And, they are not ingredients that combine for great results. I wanted to differentiate my products as truly natural as well as above and beyond in their effectiveness. I believe our unique formulation does that. Give the eco-Instinct™ brand a try. We think you will find our products dramatically different.



~ eco-Instinct is my second Etsy shop. I also own Sublime stuFF - www.sublimestuff.etsy.com - a vintage boutique.


All imaging and written copy in this etsy shop is original and is the protected property of Megan Donovan and the eco-Instinct™ brand.

Copyright © 2019 E M Donovan / eco-Instinct™

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Shop members

  • Megan Donovan

    Owner

    eco-gal just doing it clean and green!

Shop policies

Last updated on August 3, 2019
Welcome to eco-Instinct!
If you have any concerns or questions about our policies, please just message me. I am (almost) always available and happy to answer any questions you have.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
YES, refunds and replacements are available. Our customers will always be made whole. Please see the details below:

Once our products have been sent to someone they cannot be re-used if they are returned, so for that reason, cash refunds are available for a strictly limited time. We will offer a full refund (LESS all shipping costs) if the product, in its original packaging is returned to us. To qualify for that cash refund, you need to make the refund request to us (via Etsy convo) within 2 days of delivery of the product. The refund will be issued as soon as we receive the product return.

Damaged In Shipping: There will not be a case of our products being inadequately packaged. We take great care with this. It is, however, possible that a package be mistreated during shipping. Should an item be damaged in shipping we will ship out an identical replacement product AT NO CHARGE to the customer. We do not refund cash in this instance as we are able to replace the product. However, if you prefer, we will issue you a store credit in the amount of item purchase price. You must notify us of the damage immediately upon receipt of the merchandise. Notification from you MUST be received within 7 days of delivery date in order to receive replacement or store credit. IMPORTANT: Should an item arrive to you damaged, DO NOT alter or discard any of the product OR the packaging. If you alter or discard product and/or packaging, a replacement or store credit CANNOT be issued. PLEASE take note of this policy; we will need proof that the product arrived damaged, and that the damage amounts to a loss to the customer.

Lost in Shipping: USPS considers an item "lost" if not delivered within 30 days. YOU MUST notify us within 15 days from the date of shipment, that you have not received the package. Our deliveries are tracked so if a buyer says their purchase was lost or stolen in the mail, the tracking evidence MUST support that claim. If the tracking information confirms delivery, it will be the buyer's responsibility to follow up on that delivery. If the item is lost in shipping WE WILL send out an identical replacement AT NO CHARGE to the customer. We do not refund cash in this instance as we are able to replace the product. However, if you prefer, we will issue you a store credit in the amount of item purchase price.

If any issues arise, you MUST notify us within 7 days of delivery date. If a customer claims to have sent us notification of a problem and we have not received it, the buyer will need to provide proof that the request was sent.

The customer is responsible for providing eco-Instinct with the correct shipping address. We CANNOT offer a refund, replacement, or store credit on an item lost due to incorrect shipping information from the customer.

The lines of communication are always open. I make it a practice to check for messages regularly here on Etsy. The first method of contact should always be via Etsy Store Conversation. You are free to use the contact information below as secondary methods, but please know the fastest response will come from messages sent directly to the store.

eco-Instinct™
Megan Donovan
ecologicalinstinct [!at] gmail.com
571-252-7899
Payment
We accept payments via PayPal, all major credit cards, debit cards and Etsy gift Cards.

We have been a verified PayPal Merchant since 2005.

Payment is processed upon purchase.

You may cancel your order within 12 hours of purchase.
Shipping
We ship domestically to the US
We use USPS:
First Class Mail
Post
Priority

We usually (but not exclusively) ship USPS Priority Mail. We feel it's important to protect both buyer and seller with tracking information and delivery confirmations.

We do our best to offer discounted shipping when we can. On most items you will see a slightly discounted rate for Priority Mail shipping.

Please contact us if you have another shipping request. We will do the best we can to accommodate customer requests.

Items are shipped within 3-5 business days, but will usually ship within 3 days. We rarely experience delays in shipping but it's possible to have unexpected events that delay shipping. Should that happen, we will notify you.
Additional policies and FAQs
© 2019 eco-Instinct™ / E M Donovan
All images and written copy in the eco-Instinct™ store are protected property and may not be copied, saved, or used for any purpose without written consent.

Thank you so much for your interest in the eco-Instinct™ line of products.
If you are pleased with your experience with us, I would very much appreciate it if you consider leaving a review; those are so important to Etsy shop owners.

We are also the owners / operators of the
Sublime stuFF™ Vintage Boutique @ Etsy
www.sublimestuff.etsy.com

Thank you again and I hope you visit us again soon.