EdgeOrbitCrafts

Privacy Policy for Edge Orbit

1. Information We Collect
To fulfill your order, we collect the following information:
- Name
- Email address
- Postal address
- Payment details (processed securely via Etsy)
- Order details
- Additional information you provide for custom orders

2. Why We Need Your Information & How We Use It
We rely on the following legal bases to collect, use, and share your information:
- Order fulfillment: To process your purchase, provide customer support, and handle shipping.
- Legal compliance: To meet legal and tax obligations.
- Legitimate interests: To improve our services and ensure Etsy’s Seller Policy compliance.
- Marketing (with consent): If you opt-in, we may send updates about new products and offers.

3. Information Sharing & Disclosure
We only share your data when necessary, including:
- Etsy: To comply with Etsy’s Seller Policy and Terms of Use.
- Service providers: Delivery companies to fulfill your order.
- Business transfers: If Edge Orbit merges or is acquired, your information may be transferred.
- Legal compliance: If required by law or to protect our business and customers.

4. Data Retention
We retain your data only as long as needed for:
- Order fulfillment and legal/tax obligations (typically 4 years).
- Marketing, if you have consented, until you opt out.

5. International Data Transfers
- Your data may be stored on secure servers outside the EU (e.g., Etsy, cloud hosting).
- We rely on secure transfer mechanisms such as Privacy Shield-certified services.

6. Your Rights
As a customer, you have the right to:
- Access, correct, or delete your personal information.
- Object to certain uses, such as marketing (you can opt out anytime).
- Lodge a complaint with your local data protection authority.

7. Contact Information
For privacy-related inquiries, contact us at:
Email: [Your Email]
Business Address: [Your Address] (if applicable)

If you need to access, correct, or delete information held by Etsy, please contact Etsy directly at [Etsy.com/help](https://www.etsy.com/help).