Starlight Dragonfly

Virginia, United States · 199 Sales


Starlight Dragonfly

Virginia, United States 199 Sales On Etsy since 2010

4.5 out of 5 stars
Shop owner



StarlightDragonfly is taking a short break


Note from shop owner Thanks for stopping by! We are currently moving! Everything is in boxes and complete and utter disarray. We will be back when we're situated!

Note from shop owner

Last updated on Jul 23, 2016

Thanks for stopping by! We are currently moving! Everything is in boxes and complete and utter disarray. We will be back when we're situated!


Contact shop owner



Average item review
4.5 out of 5 stars
Katherine V

Katherine V on Mar 21, 2016

1 out of 5 stars

Seller converted my cloth diapers from Velcro to snaps. Seller did not mention that she wouldn't be able to modify the diapers safely or similar to the existing brand. How she converted these diapers has created skin breakdown on my newborn. The diaper is now is defective (Bumgenius Freetimes). Seller was not willing repair, despite stating that there was a miscommunication.I filed a complaint with Etsy and they sided with the seller, despite significant documentation and pictures. Please be cautious when using this seller as she has very poor customer service and will NOT take responsibility for her workmanship. Since the complaint, seller has updated her webpage, but still very unreasonable to work with and has not even attempted to resolve this issue. Luckily, my credit card refunded my money.


Ryan responded on Mar 22, 2016

As stated, Buyer escalated her purchase for Etsy review after several conversations. Buyer submitted pictures of her modified diapers to Etsy as part of her evidence. Buyer filed under "Item Not as Described." Etsy ruled that my listing was not lacking in description, therefore, Buyer did not meet Etsy's refund criteria. If you, the potential buyer, have further questions as to how your diapers in particular could / would be modified, please contact me BEFORE purchasing to ensure that my method will work for you or so that we can work together to find a solution.


srwwhitaker on Mar 15, 2016

5 out of 5 stars

Kept me up to date on every step of the process. She did a great job and has great customer service!


estheromer on Mar 11, 2016

5 out of 5 stars

She did a great job and responded quickly. Would absolutely use her again for any other snap conversions.

View all 66 reviews


Your story in one sentence.

How did you start your shop? How does it all work?

Shop members
  • Dragonfly Starling


    I'm a mom, student midwife, dog lover, avid reader, and sew-a-holic.

Shop policies

Last updated on April 18, 2016
Hi there! Thanks for stopping by! If you don't see something that is perfectly you, please contact me to see what we can come up with!

Accepted payment methods

  • Accepts Etsy gift cards
Items that have not been paid within 7 days may be cancelled. All custom orders must be paid for before work begins.
Every effort will be made to ship as soon as possible. Because many items are made-to-order, this may be longer than anticipated. I will update you whenever possible as to the progress of your item.
Refunds and Exchanges
Refunds will not be issued for diaper conversions unless a diaper is ruined by removal of velcro. Every diaper will be inspected before any work is done. If any diapers are deemed unsuitable for conversion, buyer will be notified and have the choice to proceed at their own risk or to have that diaper refunded toward the cost of return shipping. Items that are not shipped with insurance are also not eligible for refund in the event of loss during transit.
Additional policies and FAQs
PLEASE insure your diapers for both directions of shipment! If you are sending anything for custom embroidery, please insure it. I will not be liable for postage mishaps and would hate for you to lose your items!