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LeTasha on Aug 16, 2023
3 out of 5 starsThere was a little confusion in regards to the sample pictures not actually being available as an option after the purchase was made. Upon contacting the seller he came off a bit sarcastic in his response instead of simply apologizing for any confusion. The pictures that are not actually the available style should have something on them that they are samples only and not what the logo will actually look like when displayed with lighting. Quickly can download image if you are interested in this item, just know it’s the first image only. Customer service skills are vital in business…
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Mary on Aug 24, 2022
4 out of 5 starsLove the design, but need instructions on how to use, do this come in png, I'm a newbe.
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Karla on Jun 30, 2023
1 out of 5 starsQuality of item was horrible off centered, and vendor never fixed it or refunded my $. If you’d like to waist your time & money buy from this vendor. He deserves every horrible review he has. I should have read through all of his reviews before purchasing. Save you time & money. Don’t purchase here!
DJ Francisco responded on Jul 3, 2023
The client wanted a Customized monogram for the price of a stock monogram. The letter (H) was centered in Photoshop and she wanted a refund after the work was done, I offered her the opportunity to find a font that she liked, which would have taken 5 mins. I would have changed it for her at no additional charge. She opted for giving me a negative review.
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Karen on Jun 24, 2023
1 out of 5 starsI was not able to download it and I needed it right away. I think the instructions should have been provided with the confirmation email.
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Erika on May 23, 2023
5 out of 5 starsFrancisco was very pleasant and got everything done in 1 day. Would recommend him to other brides looking for something special to do with their dads or whomever :)
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Gisel on Feb 12, 2023
1 out of 5 starsI contacted the seller in numerous occasions about not receiving my order. How ever, never got an answer back! I purchased different items from Etsy for my daughter Quinceañera and this is by far THE WORST CUSTOMER SERVICE!!! Won't recommend not even to my worst enemy, 💯ripp off
DJ Francisco responded on Feb 12, 2023
You ordered your monogram at 11:47 am on Friday Morning. It's Sunday and I'm just getting back to my computer to check on my Etsy Orders. It takes a little longer, especially on weekends since I am A DJ and work events on weekdays. The best time to order a monogram would be Monday - Thursday and I'll have it within 24 hours or sooner as others have stated. I'll still send you your monogram. Thank you for your order.
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Juan Paz on Dec 5, 2022
5 out of 5 starsAwesome work... fast delivery save my behind
DJ Francisco responded on Jan 2, 2023
Glad I was able to help out! Thanks for the review!
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