Silky Touch and Elegance Shawl for Women
ElegantScarfStore's Shop Policies
If you have any questions, problems or just want to say hi, you can always contact me through Etsy's conversations!
I only accept Paypal.
If you want to pay with a credit card but don't have or want a paypal account. Choose paypal option, and click pay now button. This will bring you to the paypal page. At the bottom you will see "don't have a paypal account" section near bottom of page. Just click the continue button and fill in your information from there.
I would be happy to ship International orders via REGISTERED MAIL. You can follow your parcel during its delivery.
I will ship your item within 1 or 2 business days of payment.
Delivery time varies based on location. You will receive your package in 8-30 days after I complete the shipping, according to your country, and your state, if you reside in US.
Delivery time for European countries 6-12 days.
Delays can occure due to customs or other unkown mysteries, if you have any concerns about your package please contact me, I always solve problems!
Please check your address before completing your order.
Refunds and Exchanges
If you receive the item and are unhappy with it in any way, please please don't leave negative feedback. Convo me and we'll work it out so that you do walk away a happy customer.
Refunds are acceptable if it has not been worn or damaged and is returned in the original packaging. If you want a refund you first have to contact us within 3 days after arrival.
Returning shipping costs are paid by the buyer.
After receiving the package/envelope item price will be refunded via PayPal...
Custom orders can NOT be refunded, as they are specially made
Additional Policies and FAQs
Thank you so much for taking the time to read this. Thanks for stopping by the shop. I hope you found something you love.
Feel free to contact me via Etsy with any questions or special requests.
I appreciate receiving your feedback after you have received your item. I want to know that it got to you, and that you are happy with it.
Last Updated January 18, 2014