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ElegantWreath's Shop Announcement

MEMORIAL DAY SALE- ENDS 6/1!!! Welcome to Elegant Holidays! Our Custom Hand Made to Order (100% USA Made) WREATHS have been featured in Better Homes and Gardens Magazine, TV's Extreme Home Makeover, Southern Living, and Nails Magazine! There is a difference- we are perfectionists and our reviews show it! PLUS we offer fast processing times of 5-8 business days . I strive to create quality, handmade, elegant wreaths that will last for years. Custom designs are always welcomed.

I design custom handmade to order: Boxwood Wreaths, Spring Wreaths, Valentine's Wreaths, Easter Wreaths, Summer Wreaths Monogram Wreaths, Fall Wreaths, Wedding Wreaths, Christmas Wreaths, Winter Wreaths, Holiday Wreaths, Berry Wreaths, Fall Wreaths, Thanksgiving Wreaths, Dried Floral Wreaths, Eucalyptus Wreaths, Herb Wreaths, Hydrangea Wreaths, Wedding Decor, Fall Decor,and more!

Each wreath is personally handcrafted from start to finish using the highest quality materials that last for years. I don't ship orders out that I would not be proud to display on my own front door. Please convo me to create the perfect wreath for you!

ElegantWreath's Shop Policies

Welcome

I pride myself on creating beautiful wreaths that "wow" your family, guests and friends. Please don't hesitate to contact me about different color, size, or style options. The options are limitless when it comes to wreath design!

Payment

Credit card, Paypal and Etsy Gift Cards are preferred. If you wish to send a check please convo me for address information. You do not have to sign up for a Paypal account to complete your transaction through Paypal.

Shipping

Shipping will be completed using Domestic UPS Ground or USPS for small items and international orders. Shipping to Hawaii, Alaska and Puerto Rico will require an additional shipping payment not able to be collected at time of purchase on Etsy. You will be contacted and I will send you an additional Paypal request to cover the remaining shipping cost.

If you need a wreath shipped in a short amount of time please email me for a shipping quote. All orders are insured so if an item has been damaged upon shipment please contact elegantwreaths [!at] yahoo.com immediately. You will receive a shipping confirmation which includes tracking information when you item has shipped.

Refunds and Exchanges

Wreaths can be returned, unused, and unaltered and in the new condition that they were shipped within 5 business days of receipt at buyers expense. You must email me first before returning the wreath as I will try to correct the situation if necessary. Shipping fees are not refundable only the price of the wreath or other items. Custom orders are not refundable for any reason.

If you contact me for a return after 5 business days from receipt and the wreath can be returned you will receive STORE CREDIT only for the wreath only, minus as custom additions such as ribbon.

Custom orders, SALE items, monogram initial and three letter monograms and monogram wreaths, eucalyptus and dried floral wreaths arrangements are NON-REFUNDABLE as these are considered custom items or final SALE items. Wreaths returned with ribbon on it will have $7 deducted from the refund because the ribbon can't be reused and is a custom addition of your choice.

In case of damage, please contact elegantwreaths [!at] yahoo.com immediately upon receipt in order for me to rectify the situation at our expense. If the customer does not contact us within 5 days of receipt of item for damaged goods, it will be treated as a regular return and the customer will only receive store credit or have their item repaired.

updated January 2014

Additional Policies and FAQs

Wholesale and large quantity orders are available. Please contact me at elegantwreaths [!at] yahoo.com and mention that you found me on Etsy.

Monogram orders are custom orders and require customers to approve the design. Up until the customer approves the design and the monogram is ordered, the entire order is completely refundable. Once approval has been made by the customer and the order is placed, the monogram is not refundable unless damage occurs. Dark marks are part of the natural wood and unfortunately are not a reason for refund. Cracks, holes, and other indentations are considered damaged, but I carefully inspect the product so the customer should not find any defects. If it has been a week or longer since the customer has been sent an email with their design and no response was received, it will be up to the discretion of Elegant Holidays to choose and place the order. It will be based on the monogram picture and is not refundable. The reason for this policy is so other customer's orders are not held up due to the lack of response from a customer. Thank you for your understanding.


Updated January 2014

Last Updated November 1, 2014