ElementalStyles

If you are unhappy with your purchase, returns will be accepted within FOUR days of receiving your order (as determined by the USPS delivery confirmation), with the buyer paying the cost of return shipment. You will be refunded when I receive the item(s), so a tracking number is also recommended. If you need to return an item, please send me an e-mail before you ship it back.

I will not issue refunds for used items.

If you receive an item that was damaged or broken during shipment, please send me a picture and I will be happy to replace it for you.

Elemental Styles is not responsible for lost or stolen packages. Once the delivery is confirmed from the USPS, it is assumed you have received it.

Currently I only accept PayPal, if you have issues with this or do not have a PayPal account, please send me an email to Estyles.WW [!at] gmail.com and we can try and work something out!

Please do not forget to include your current address with your PayPal payment, I will not replace an entire order sent to the wrong address. If you do notice you provided the wrong address, contact me as soon as possible so I can hopefully correct it before it is shipped.

Tennessee residents will be charged 9.25% sales tax. Sales tax is not applied to those in states other than Tennessee.

At this time I can only ship to the United States and Canada. I will be more than willing to fulfill international purchases if I am able ship to someone you know, or swap with, in the U.S. for them to forward along to you.

I ship USPS and will include a delivery confirmation to those in the U.S. Insurance can be added to your shipment for an additional fee. I wrap all polishes tightly in bubble wrap secured with tape and will typically use a bubble mailer unless you order enough for it to ship in a flat-rate box.

Polishes from Elemental Styles will be shipped mainly on Tuesday, Friday, and Saturday unless my work schedule permits me to ship other times during the week. If for some reason you need rush delivery, please contact me and we can work something out (additional fees may apply).

If you would like me to make you a custom polish color, please contact me and I can try and make something specific to your request. I will make you a full-sized 15 mL polish out of the glitters, pigments, and polishes I have (I can send you pictures of the glitter first) for $10.00 each + SH. The cost will need to be paid up front before I start mixing the polish, as it is ends up being quite time consuming sometimes to get it how the customer wants. Each polish can take up to 2 weeks to make due to my work constraints and back and forth communication and approval of swatches. I will not be making custom order minis at this time.

If you have any questions, comments, or concerns, please feel free to e-mail me at Estyles.WW [!at] gmail.com!