ElfDesignsUK

ElfCrafts

Exeter, United Kingdom · 4 Sales

ElfDesignsUK

ElfCrafts

Exeter, United Kingdom 4 Sales On Etsy since 2012

0 out of 5 stars
(4)
Emma Louise Ferguson

Contact shop owner

Emma Louise Ferguson

Reviews

No reviews in the last year

Anonymous on Mar 22, 2013

5 out of 5 stars

Wonderful service. Thank you so much :):):):):)

Anonymous on Mar 22, 2013

5 out of 5 stars

My Niece loved her Birthday present :)

Anonymous on Mar 22, 2013

5 out of 5 stars

Thank you so much for making, wrapping & sending these lovely items for my Nieces Birthday. You are a Gem!

Anonymous on Dec 7, 2012

5 out of 5 stars

really nice item thanks

About

Elf's Crafting Life

I have loved arts and crafts for as long as I can remember. I trained as an Interior Designer at Plymouth College of Art and Design, and went on to run my own crafts and dolls house retail shop. When my daughter arrived I decided to start working from home.

Now that she is at school I have more time to dedicate to my business and this is when I decided to take Elf Designs to the next level.

Elf Designs was an easy name to come up with as my initials spell ELF. It's a bit if a thing in our house as I am a true Elf as my favourite time of year is Christmas.

Around the web

Shop members

  • Emma Louise Ferguson

    Owner

    Hello, my name is Emma and I live in Devon, UK with my gorgeous Husband and beautiful Daughter. I have loved arts and crafts all my life.

Shop policies

Last updated on November 25, 2015
Hi and welcome to Elf Designs. My name is Emma and ELF are my initials (Emma Louise Ferguson).
I design, make and package all products for Elf Designs from my studio in Devon, UK.

All products & images: © ElfDesigns 2015.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I produce all my products with the utmost love and care, if you are not happy with your purchase please email me asap and I will do my best to resolve the problem.


Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

If returning: Please note that the buyer is responsible for postage costs on returns and will not be refunded.
Payment
PAYMENT
Please pay within a day of purchase. If payment is not received when you place your order, you will receive a reminder message. After this your order will be cancelled if payment or contact has not been made.

I only except payment by PayPal. It is safe, secure, and easy to use. You do not need a PayPal account to make your purchase.

When checking out, click on "Pay using PayPal". This will also take you to the credit card processor. Please note that e-check payments placed through Paypal typically take 3-4 business days to clear. Production on your order will not begin until it has cleared.

For a quick lesson in PayPal, please see the link below: http://www.etsy.com/forums_thread.php?thread_id=5270327

CURRENCY
Don't worry about the prices if they don't match your currency. All payments will be automatically converted when you pay through PayPal. Any questions, just ask. This is a handy online currency converter: http://xe.com/ucc
Shipping
Your item/s will be shipped to the address on your order details/paypal. Your item will be dispatched within the 3-5 working days stated on made to order/custom items.

A lot of my items I don't have listed for overseas postage this is due to p&p costs. If however you would like something posted abroad please do not hesitate to contact me and I will find out a price for you.

UK items will be dispatched by First Class Royal Mail unless otherwise stated. I take the utmost care in packaging your order so that they arrive safely.
Mugs are dispatched in polystyrene mug postal boxes to ensure their safe arrival.

For overseas items they all be dispatched by Airmail/with tracking where possible.

All delivery times are estimated to the best of my knowledge.

Any queries please do not hesitate to contact me.
Additional policies and FAQs
For personalised, custom orders please email me with all details asap through Etsy or at emma [!at] elf-designs.co.uk

I love hearing from you and welcome any suggestions you may have on how to improve my products or service. I value your thoughts and opinions, so drop me a line and let me know what you think.

Thank you

Emma x