Elgies

Personalized-Buckle and Martingale Dog Collars

10204 Sales

Elgies

Personalized-Buckle and Martingale Dog Collars

10204 Sales On Etsy since 2009

5 out of 5 stars
(2193)

Shop owner

elgies

Contact

Announcement   Welcome to Elgie's. Carefully crafted buckle and martingale dog collars, leashes and
key fobs, in fun novel prints to dress up your furry friends.
Processing times are listed on each item.
All of the items are handmade by me. I do not outsource any of my work.

Announcement

Last updated on Apr 6, 2018

Welcome to Elgie's. Carefully crafted buckle and martingale dog collars, leashes and
key fobs, in fun novel prints to dress up your furry friends.
Processing times are listed on each item.
All of the items are handmade by me. I do not outsource any of my work.

elgies

Contact shop owner

elgies

Shop policies

Last updated on May 22, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
I do not accept cancellations or returns.
All sales are final no returns are accepted.

All orders are made after your order is placed so unfortunately can not be returned. Please be sure to measure your pet carefully before choosing a size and please contact me if you have any concerns or questions so that I may help you select the best size.

Custom orders are non-refundable, however, if you recv a defective item, the wrong pattern or not the size that you ordered. please let me know.
Payment
I accept payment thru paypal or direct checkout.
Shipping
U.S, Shipping only.
Additional policies and FAQs
Each item is my shop is handmade by be, I work alone.
Estimated ship times may ship sooner or may take a day longer depending on the volume of work I have at the time.

Handkerchief orders, or any embroidered items-
Handkerchief style may be different than what is shown in the sample-
for instance:
Ladies handkerchiefs will be on a lace handkerchief, but may not be an exact match to the photo. My supplier has recently discontinued the scalloped lace, so at this time the lace handkerchiefs are all handmade by me, until I can find a different supplier.

Please be mindful of spelling, grammar and punctuation. I copy and paste the information that you provide into my embroidery program, and I do not always catch mistakes. From time to time is is necessary for me to combine a line or if a line has to many characters- I will make in to 2 lines. Because I work with a limited amount of space on the embroidery area. Please read over your info before submitting your order, as if you contact me with changes, these changes can be overlooked.

I am human and if I make a mistake I will happily redo your handkerchief and ship a replacement to you at my expense. I do not however provide a replacement if there is an error on your part such as misspelled words, grammatical errors, incorrect wedding date, wrong color selected or you decide you would like a different color.

If you fail to list a design # I will use the design that is on the handkerchief sample.
I do not provide proofs.


For orders made with fabric, dog collar, lunch bags etc...
Fabric placement will vary from piece to piece and each item will look a little different than the sample photo because these are made to order. Each handmade item is unique.


Rush Orders- If you need an order delivered in less than 2 weeks, please contact me prior to making the purchase. Rush orders can not always be fulfilled. Leaving a note in message to seller regarding a rush order is not the definition of a rush order. Rush order availability depends on the amount of work at that time.

Please make sure your etsy address is correct, I only send to the address that comes thru with your order. If you contact me to mail to a different address , the order must be cancelled and re-odered with the new address. Once your order has been mark as shipped there is nothing I can do to correct a wrong address. Please make sure your package will be delivered to a secure location. When the U.S. Post Office marks the item as delivered there is nothing I can do to retrieve your order.

If all information is not recv to complete your order, I will contact you thru etsy
for information that I need to complete your order. I will try to contact you twice and
after 7 days if I have not recvd a response the order will be cancelled.
Please check your e-mail and etsy periodically just in case I have a question. I do not respond to inquiries that are sent to my e-mail, only thru etsy.


***I am not responsible for postal delays, or mis-delivered packages by the shipping service. Please make sure that your etsy address is correct. In the event that the original address that is on your order is not correct, I will not be held responsible for any changes-corrections made to the original address. requested buy the buyer.
Please make sure that your package will be delivered to a secure location.

I do not accept returns or cancellations.
I am happy to correct any mistakes that I make at my cost or replace a defective item. If you have a problem with your purchase, please contact me within 48 hours of delivery.


Returns for credit AND OR REFUND are not accepted and price is firm no matter how many you order.
I reserved the right to refuse service.