Elisabella

Gothic, Victorian, and Renaissance Gowns

Wisconsin, United States · 28 Sales

Elisabella

Gothic, Victorian, and Renaissance Gowns

Wisconsin, United States 28 Sales On Etsy since 2008

0 out of 5 stars
(18)
Elisabella

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Elisabella

Items

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Reviews

No reviews in the last year

Anonymous on Oct 20, 2012

5 out of 5 stars

I can't praise this artisan enough! Amber worked with me to create the PERFECT dress based on my doodles and it came out AMAZINGLY! I just got back from wearing it to a dance and EVERYone, Whovians and non-Whovians alike just adored it. Can't wait until the Halloween party I plan to wear it to next! nThank you again, this was a GREAT transaction(=

Anonymous on Oct 26, 2011

5 out of 5 stars

Absolutely gorgeous dress! Very well made and beautiful design and color combination! Wonderful seller to work with! Thanks so much!!! :)

Anonymous on Oct 5, 2011

5 out of 5 stars

The dress was very well made - shipped quickly and to specifications. n nFantastic!

View all 18 reviews

Shop policies

Last updated on May 19, 2011
Welcome to my corner of Etsy! I have been a fulltime professional costume designer for nearly 14 years now, and have created thousands of gowns for clients over the years. My specialities are Neo-Victorian, Renaissance, Steampunk and Gothic themed gowns. I am not a slave to authenticity, preferring to create original designs which, while inspired by historical works, have my own touch of whimsy and fantasy added. I am happy to discuss commissions for original designs, just ask!

Accepted payment methods

Payment
Payments via PayPal preferred, we can also accept credit card payments over the phone. We can set up payment arrangements for any custom made gown, and will occasionally do so for "ready to ship" items as well. All gowns must be paid in full before I will begin work. Most custom gowns are scheduled for 4-6 weeks from the date the order is placed, depending on how far out I am booked at the time. Rush orders can often be worked in, but to avoid disappointment please confirm this prior to ordering...my schedule in the summer and especially September through Halloween can be fairly insane.
Shipping
For most domestic and International shipments we use USPS Priority Mail, and all orders over $200 are automatically insured. If you require an item right away please request a rush shipping quote.
Refunds and Exchanges
In general, all sales are considered final. Don't panic:) First and foremost, we want you to be incredibly happy with your purchase. Bouncing off the walls happy, dancing in the streets happy. If there is something not quite right with your order, we want to work with you to make sure it becomes right. Plain and simple.

Now here is the honesty bit: We do NOT give refunds because you guessed on your measurements. Out of the thousands of gowns I have made, I would say the complaint rate for fit is around .01%. And of that, almost ALL of them admitted to guessing at their measurements. It is absolutely worth it to get a tape measure and double check your actual measurements, and I am happy to walk you through this crucial step.

Secondly, there is nothing more frustrating than someone begging us to get them an outfit for event X, only to have that person contact us on the Monday *after* said event to say they've decided to return the dress because the color is a little off, etc. We really can't afford to keep our prices low if we are giving these kinds of 'free rentals' and absorbing the costs associated with it. This would be comparable to bridal salons allowing bridesmaids to return their dresses after the wedding...if they did this, they would quickly be out of business, and so would we. Our policies protect you by offering options if you have a problem with your order, and protect all of our customers by allowing us to keep our prices affordable.

With this in mind, and due the the nature of special occasion clothing, all sales are considered final. Please double check your measurements against those listed for ready to ship items, and if you are ordering a custom made item, please consider having a professional seamstress take your measurements to eliminate any doubt. Talk with me so we are on the same page regarding colors/designs/fit/etc. Ask any questions, as I treat every question as a valid and important one, no matter how silly you may think that question is.

The short of it: if there is any sort of defect or mistake made on our part, we will happily replace and/or repair that item with lightning speed and do whatever it takes to make you happy. If you made a booboo, we are still going to work with you, but refunds are going to be at our discretion.
Additional policies and FAQs
Ask questions, be happy, wear our gowns grocery shopping:)