EllaDynae
Announcement
WE HAVE A NEW BABY SO OUR LEAD TIME IS RUNNING A LITTLE LONGER THAN USUAL. IF YOU DO HAVE A SPECIAL EVENT OR DATE COMING UP PLEASE GET IN TOUCH AND WE'LL SEE WHAT WE CAN DO!
WOULD YOU LIKE YOUR COSTUME CUSTOM MADE TO MEASURE?
A full measurement list and video guide can be found in each dress description. A size chart for standard sizing is also available in each listing. Please select your size from the drop down menu and note whether you would prefer custom or standard sizing. For custom sizes, additional ease or growing room can be added on request. If you have any questions please get in touch!
A SELECTION OF GOWNS ARE READY TO SHIP IN STANDARD SIZES HERE (NO RUSH REQUIRED).
https://www.etsy.com/shop/EllaDynae?ref=hdr_shop_menu%C2%A7ion_id§ion_id=22878135
IMPORTANT SIZING NOTES:
1) Costumes can be custom made to measurements for no extra charge! A full measurement list and video guide is available at the bottom of every dress description.
2) Adult sizes are available in many styles - just send us a message!
Children's sizes are available up to 59" tall and a 32" chest circumference. Larger sizes may incur an additional cost.
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MESSAGES:
We do our best to reply to all messages within 48 hrs Mon-Fri. We do read every message when it arrives in our inbox and will respond as soon as possible for rush inquiries! If you do not hear back from us within that time frame, please resend your message. We have a large number of inquiries daily and messages can occasionally be missed!
SHIPPING TIMES: (Once we have made your costume!)
USA
*Most orders are sent USPS Priority Mail (2-3 day) or USPS Ground.
*Fedex Ground may be used in case of predicted USPS delays.
*Upgrades are available on request.
INTERNATIONAL
*All orders are sent Priority International (6-10 business days + customs processing)
*Express Shipping (3-5 business days + customs) is available for an additional charge
AUSTRALIAN Orders usually arrive in 7-8 days with standard Priority Shipping
Please note that International orders outside of the United States may be liable for customs fees and/or duties. These fees are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service.
UK buyers will have to pay 20% VAT + £8 royal mail fee on orders over £15 from non EU countries
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RETURNS/EXCHANGES/CANCELLATIONS:
Due to the custom nature of our products, returns are not generally accepted. If the mistake is ours, we will happy replace the item at our expense once the original is returned and all shipping changes will be covered. In limited circumstances, we may offer a return. In circumstances where a return is approved and the dress is for a special event (Halloween, Birthday, First Communion, etc.) the return must be processed prior to your event date. Unless otherwise specified by the seller, shipping will be covered by the customer. If a product was made with a rush, the rush charge cannot be refunded.
If your order involved a reserved listing or invoice set up privately through Paypal and the order is cancelled, a 5% cancellation fee will be incurred.
Please don't hesitate to contact us if you have any questions or concerns. Our primary concern is that you are happy with our product!
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SIZING:
We primarily specialize in children's sizes, but are now offering adult sizes in some styles - just message us to ask!
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**NOTE ON OUR CHINESE PIRACY PROBLEM**
All of our costumes are our ORIGINAL DESIGNS and are handmade to order in our Connecticut studio using custom fabrics. Recently a number of Chinese vendors have stolen our Cinderella, Elsa and Sofia the First photos (and removed our watermarks) and are using them to sell cheaply made dresses mass-produced in China. Their products bear no similarity to ours but there is little to no recourse as China does not respect U.S. intellectual property or copyright laws. If you happen to run across any U.S. sellers using our photos we would love to hear about it, as we are working hard to get them taken down!
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**HOW TO ORDER FROM US**
Ella Dynae makes exquisite children's costumes that we hope you'll treasure for years to come.
Because each dress is made by hand to fit her measurements, the ordering process is a little different than what you'll find in most stores.
Here's how it works:
CHOOSE the perfect costume from our selection, or message us about a custom request.
MEASURE her using our easy video guide, and feel free to ask us questions - we're here to help! Send us her measurements and we will create a custom-made costume to fit her perfectly.
MAKE: That's our job, while you relax. We make everything in our Connecticut studio and aim for perfection: from the fit, to the soft comfortable inside, to the fairy tale sparkle. If it doesn't fit we will replace it at no expense to you.
PLAY: Our costumes are made to be worn. As much as possible. They aren't just beautiful: they're comfortable enough to sleep in, and they're designed to last.
Announcement
WE HAVE A NEW BABY SO OUR LEAD TIME IS RUNNING A LITTLE LONGER THAN USUAL. IF YOU DO HAVE A SPECIAL EVENT OR DATE COMING UP PLEASE GET IN TOUCH AND WE'LL SEE WHAT WE CAN DO!
WOULD YOU LIKE YOUR COSTUME CUSTOM MADE TO MEASURE?
A full measurement list and video guide can be found in each dress description. A size chart for standard sizing is also available in each listing. Please select your size from the drop down menu and note whether you would prefer custom or standard sizing. For custom sizes, additional ease or growing room can be added on request. If you have any questions please get in touch!
A SELECTION OF GOWNS ARE READY TO SHIP IN STANDARD SIZES HERE (NO RUSH REQUIRED).
https://www.etsy.com/shop/EllaDynae?ref=hdr_shop_menu%C2%A7ion_id§ion_id=22878135
IMPORTANT SIZING NOTES:
1) Costumes can be custom made to measurements for no extra charge! A full measurement list and video guide is available at the bottom of every dress description.
2) Adult sizes are available in many styles - just send us a message!
Children's sizes are available up to 59" tall and a 32" chest circumference. Larger sizes may incur an additional cost.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
MESSAGES:
We do our best to reply to all messages within 48 hrs Mon-Fri. We do read every message when it arrives in our inbox and will respond as soon as possible for rush inquiries! If you do not hear back from us within that time frame, please resend your message. We have a large number of inquiries daily and messages can occasionally be missed!
SHIPPING TIMES: (Once we have made your costume!)
USA
*Most orders are sent USPS Priority Mail (2-3 day) or USPS Ground.
*Fedex Ground may be used in case of predicted USPS delays.
*Upgrades are available on request.
INTERNATIONAL
*All orders are sent Priority International (6-10 business days + customs processing)
*Express Shipping (3-5 business days + customs) is available for an additional charge
AUSTRALIAN Orders usually arrive in 7-8 days with standard Priority Shipping
Please note that International orders outside of the United States may be liable for customs fees and/or duties. These fees are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service.
UK buyers will have to pay 20% VAT + £8 royal mail fee on orders over £15 from non EU countries
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
RETURNS/EXCHANGES/CANCELLATIONS:
Due to the custom nature of our products, returns are not generally accepted. If the mistake is ours, we will happy replace the item at our expense once the original is returned and all shipping changes will be covered. In limited circumstances, we may offer a return. In circumstances where a return is approved and the dress is for a special event (Halloween, Birthday, First Communion, etc.) the return must be processed prior to your event date. Unless otherwise specified by the seller, shipping will be covered by the customer. If a product was made with a rush, the rush charge cannot be refunded.
If your order involved a reserved listing or invoice set up privately through Paypal and the order is cancelled, a 5% cancellation fee will be incurred.
Please don't hesitate to contact us if you have any questions or concerns. Our primary concern is that you are happy with our product!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
SIZING:
We primarily specialize in children's sizes, but are now offering adult sizes in some styles - just message us to ask!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
**NOTE ON OUR CHINESE PIRACY PROBLEM**
All of our costumes are our ORIGINAL DESIGNS and are handmade to order in our Connecticut studio using custom fabrics. Recently a number of Chinese vendors have stolen our Cinderella, Elsa and Sofia the First photos (and removed our watermarks) and are using them to sell cheaply made dresses mass-produced in China. Their products bear no similarity to ours but there is little to no recourse as China does not respect U.S. intellectual property or copyright laws. If you happen to run across any U.S. sellers using our photos we would love to hear about it, as we are working hard to get them taken down!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
**HOW TO ORDER FROM US**
Ella Dynae makes exquisite children's costumes that we hope you'll treasure for years to come.
Because each dress is made by hand to fit her measurements, the ordering process is a little different than what you'll find in most stores.
Here's how it works:
CHOOSE the perfect costume from our selection, or message us about a custom request.
MEASURE her using our easy video guide, and feel free to ask us questions - we're here to help! Send us her measurements and we will create a custom-made costume to fit her perfectly.
MAKE: That's our job, while you relax. We make everything in our Connecticut studio and aim for perfection: from the fit, to the soft comfortable inside, to the fairy tale sparkle. If it doesn't fit we will replace it at no expense to you.
PLAY: Our costumes are made to be worn. As much as possible. They aren't just beautiful: they're comfortable enough to sleep in, and they're designed to last.
Items
All Items
Reviews
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autumnhudson3 on May 23, 2022
5 out of 5 starsThe quality of these dresses are always amazing. Pictures do not do this dress justice. I can't wait for my daughter to wear the dress when she goes to Disney.
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Hillary on May 13, 2022
4 out of 5 starsThe dress is pretty overall and it’s made well. We just do not like the bodice design at all. I know each one is a little different, but it’s very very different from the picture and it was the first thing my daughter noticed. It just doesn’t have the pretty petal “Tiana” bodice that she wanted like the picture. Also our flower looks kind of cheap but that doesn’t affect the overall look as much as the bodice does. The ribbon color on the back corset does not go with the dress, going to have to buy a new one. Extremely happy with previous dresses we have from here, but this one honestly just doesn’t feel worth the cost.
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Tammy on Apr 22, 2022
5 out of 5 starsWow! My daughter's dress is stunning! Customer service and shipping were excellent. Best experience with this seller. Thank you!
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Jacquelyn on Apr 7, 2022
5 out of 5 starsAbsolute perfection! The quality of the Elsa dress is remarkable. The diamond embellishment is stunning and put on very well. My daughter could not be happier.
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Alyssa on Mar 13, 2022
5 out of 5 starsGorgeous as always. Excellent quality. Made my daughter's birthday beyond special!
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About EllaDynae
Ella Dynae (pronounced Ella Din-ay) was started with an understanding that dressing up is one of the good things in a girl’s life.
Ella Dynae was started in 2012 by then 24 year old American costume and fashion designer Richelle Dynae. Richelle has a degree in fashion design from Fashion Institute of Technology (FIT) in NYC as well as a degree in historical costuming from the UK. While working as a freelance designer in London she received international recognition and several international design awards including one costume that currently resides in the permanent collection of the World of Wearable Art Museum in New Zealand.
In late 2011 Richelle returned home to her hometown of Eugene, Oregon and began focusing exclusively on children’s costumes. Over the next 9 months Ella Dynae Designs began to evolve and was launched in July 2012. As of August 2015, Ella Dynae Designs has relocated to Bridgeport, Connecticut.
Each and every costume is handmade in our Connecticut studio from start to finish using a custom pattern that we create for every child.
Our clientele includes customers from the US as well as Canada, Australia, England, Italy, Finland, Norway, Germany, Russia, Brazil, Saudi Arabia, Japan, Hong Kong and Turkey.
In the fall of 2013 we were thrilled to win the Style category in the Martha Stewart 'Made in America' contest, and have been honored to be featured on the cover of Party Style magazine multiple times.
At Ella Dynae Designs our primary aim is to create the best product we can for our customers. We listen, test and constantly improve our products based on reviews, feedback and new ideas. Before one of our products is listed for sale, it undergoes extensive testing and refinement in the hands of real children and their parents. As all of our products are hand crafted in our Connecticut studio, we can constantly improve the designs based on this invaluable input; ensuring that our products maintain the quality our customers both deserve and have come to expect.
Shop policies
We are happy you have chosen to explore our world of creative, child-friendly, and quality costuming for faeries, princesses, and anyone else who loves to combine imagination with beauty. Years of experience from both a mother and daughter's perspective on dressing up have combined in Ella Dynae to create costumes we always wished we had, and that we hope you will enjoy. We welcome feedback on how to improve our current products and create new products that will make you happy. Our heart is in this, and we care!
Richelle and Pam
Accepted payment methods
Returns and exchanges
In limited cases we may authorize a return or exchange once the original is returned as we want to do our best to ensure you are happy with your purchase! If you would like to discuss returning or exchanging your costume (in it's original condition) for any reason, please get in touch! We highly recommend insurance and tracking for returned items as we cannot be responsible for lost packages without them. Please note that CUSTOM ORDERS cannot be exchanged or refunded due to their custom nature.
In circumstances where a return is approved and the dress is for a special event (Halloween, Birthday, First Communion, etc.) the return must be processed prior to your event date. Returns must also be received in their original condition in order to receive a full refund. Unless otherwise specified by the seller, shipping will be covered by the customer. If a product was made with a rush, the rush charge cannot be refunded. We cannot be responsible for postal delays, but always do our best to ensure orders arrive on time (or early)!
Please don't hesitate to contact us if you have any questions or concerns. Our primary concern is that you are happy with our product!
Payment
Shipping
Every costume is specially made to order for each individual customer. Due to this, please allow 6 weeks for the costume to be constructed and packaged (prior to the time required for shipping). Our lead time may be longer during rush seasons and is subject the change based on order volume. If you are ordering a costume for a special event, please let us know and we will do our best to accommodate your request. However, please view our shop announcement for our current lead time!
If you need your dress sooner, we do offer rush orders. In some cases, we can ship your dresses within a few days. For more information please check:
www.etsy.com/listing/166722038/rush-construction-limited-availability
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BOX SIZE & SHIPPING COST:
Several of the costume pieces are fairly large, so relatively large boxes are required to pack the costumes safely (especially the princess crinolines and wings!). A lot of thought and effort was put into designing the packaging for each costume; we did our best to come up with the safest and most cost effective method to ensure that the costumes reach you in perfect condition. Our shipping costs include insurance and a tracking number. Your tracking number will be sent to you as soon as your costume ships!
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NOTE: YOUR COSTUME CANNOT BE MADE WITHOUT MEASUREMENTS!
A full list of the measurements we'll need to make your costume are included in each costume description along with a link to our measuring video guide (also available below).
MEASURING VIDEO GUIDE:
http://youtu.be/Ow7l6FLXMME
If you have difficulty getting measurements please get in touch as we do have some options available for standard sizing.
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READY-TO-SHIP:
We do keep a small number of pre-made costumes in stock for emergencies! If you are interested in a ready-to-ship dress, please send us a message with your child's height, chest and waist and we will see if we have anything available in their size!
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SHIPPING TIMES: (Once we have made your costume!)
USA
*All orders are sent USPS Priority Mail (2-3 day)
*Express 1-2 day delivery is available for an additional $25
INTERNATIONAL
*All orders are sent Priority International (6-10 business days + customs processing)
*Express Shipping (3-5 business days + customs) is available for an additional $16
AUSTRALIAN Orders usually arrive in 7-8 days with standard Priority Shipping
Please note that International orders outside of the United States may be liable for customs fees and/or duties. These fees are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service.
UK buyers will have to pay 20% VAT + £8 royal mail fee on orders over £15 from non EU countries
Please don't hesitate to contact me if you have any questions or concerns!
_______________________________________________________
MESSAGES:
We do our best to reply to all messages within 48 hrs Mon-Fri. We do read every message when it arrives in our inbox and will respond as soon as possible for rush inquiries! If you do not hear back from us within that time frame, please resend your message. We have a large number of inquiries daily and messages can occasionally be missed!
__________________________________________________
ADD-ON ITEMS:
Some selected accessories are only available as an Add-On to a full costume and cannot be purchased separately. Please see the item description to determine if it is an add-on item. If an add-on item is ordered without a full costume, you will receive a full refund! (normally within 72 hours)
Additional policies and FAQs
A: Every surface that touches skin is lined with soft fabric, because a costume that itches makes everyone grumpy. We also took great care in our choice and placement of tulles, laces and trims with this issue in mind. We even designed the headpieces to be as soft and comfortable as possible. Our test subjects reported no problems with itchiness.
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Q: Can I wash my Ella Dynae costume?
A: Ella Dynae costumes are made to be as washable as possible, but tulle can lose starch and flowers can unravel, so hand washing and spot cleaning are recommended. Do not dry clean, and feel free to get in touch for washing instructions on specific costumes.
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Q: Which size should I order? My daughter is in between or not a standard size.
A: All of our costumes are handmade just for you in our studio in Bridgeport, Connecticut. We offer custom sizes ranging from 12 months to 12 years!
When ordering, please choose a size based on your little one's height!
~ X-Small (toddler up to age 2)
~ Small - up to 38 inches tall
~ Medium - up to 46 inches tall
~ Large - up to 54 inches tall
~ X-Large - up to 60 inches tall
~ Size upgrades are available for heights above 5'0" - Please get in touch for
details!
However, all of our costumes are custom made to measurements. Simply include the measurements below in the comments box during checkout and we'll take care of the rest! Check out this video for a detailed guide on how to take measurements of your child for a custom-made Ella Dynae costume: http://youtu.be/Ow7l6FLXMME
~ Age:
~ Height:
~ Shoulder to floor:
~ Chest:
~ Waist:
~ Hip:
~ Bicep:
~ Wrist:
~ Underarm to Wrist:
~ Collar Bone to Waist: Place the measuring tape in the hollow of the collar bone
and bring it down to the waist
~ Waist to floor in bare feet: Make sure to measure from the same waist point used
when measuring the collar bone to waist
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Q: How long will my costume last?
A: This depends largely on how well it is cared for and how much wear and tear it receives. We opted for fabrics that were a bit more durable and paid careful attention to construction techniques, but the costumes are still made out of satin, velvet, lace, bridal tulle, organdy, etc. and should be treated accordingly to prolong the life of the pieces. If you damage a costume piece you can contact us to purchase replacement pieces.
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Q: Where are the costumes made and who makes them?
A: All Ella Dynae costumes are handmade to order in the U.S. in the Ella Dynae studio in Connecticut, by qualified Ella Dynae staff.
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Q: Will the costumes be comfortable to play in?
A: All of our young test subjects and models reported a high level of comfort and willingness to play while wearing the costumes. In fact the only problems arose when trying to persuade the models to stop playing in the costumes once the 'official' testing had been completed.
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Q: Are the princess skirts heavy or uncomfortable with the steel hoop in the petticoat?
A: Our test subjects certainly did not find them to be heavy or uncomfortable. The plastic coated steel hoop is securely encased in a strong, but soft casing and swings lightly when you walk, which most girls have a very positive reaction to. The crinoline skirts are not meant for climbing or running, but are lightweight and comfortable to wear for princess activities such as dancing and twirling.
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Q: What is included in the shipping cost?
A: Several of the costume pieces are fairly large, so naturally relatively large boxes are required to pack the costumes safely (especially the princess crinolines and wings!). A lot of thought and effort was put into designing the packaging for each costume; we did our best to come up with the safest and most cost effective method to ensure that the costumes reach you in perfect condition. Our shipping costs always include insurance, a tracking number and signed-for delivery.
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Q: How long will it take to arrive?
A: Every costume is specially made to order for each individual customer. Due to this, please allow 6 weeks for the costume to be constructed and packaged (prior to the time required for shipping). Our standard packages are sent via USPS priority and usually take 2-3 business days. Please see our shop announcement for our current lead time.
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Q: Is there a way to get the costume more quickly?
A: If you are ordering a costume for a special event and need it quickly, please let us know and we will do our best to accommodate your request. In some cases we may be able to send out your costume within a few days. We appreciate your patience and please be assured that we always do our best to create and ship your costumes as soon as possible!
Rush orders are available here:
www.etsy.com/listing/166722038/rush-construction-limited-availability
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Q: Are the costumes safe for a young child to play in?
A: All of our costumes are made of fabrics purchased from certified US textile suppliers and much thought was put into the design and construction of each costume to make them as safe and comfortable to wear as possible. With that in mind, we highly recommend adult supervision when the costumes are being worn, as even something as harmless as a satin ribbon has the potential to be misused. All tiaras and jewelry are not recommended for use by young children without adult supervision.
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