EllaGajewskaHATS

Designer Hats for Women and Men

EllaGajewskaHATS is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

EllaGajewskaHATS is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 2, 2015
Welcome to Ella Gajewska Hat Shop

All my creations are designed and hand-shaped with enormous passion and love.
My passion is working with different kinds of fabrics, unusual techniques and creating unique combinations of colours and looks. Each and every headdress is personally hand crafted, unique & ONE-OF-A-KIND.

All materials are hand selected by me,for quality and beauty.
I hand dye most feathers and can match colour swatches for custom orders.
I also source vintage and one of a kind jewellery to make a truly unique design.

Please convo me for questions or advice.

They are all handmade with care in a smoke-free and pet-free environment.
Please visit my website www.ellagajewska.com for more info and contact me with your millinery needs.

©All Rights Reserved 2014

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
IMPORTANT: Please note If you will decide to cancel your order, 40% will be deducted from your refunded amount. Please contact me before purchasing an item if you have any questions. Your satisfaction is important to me. Each piece is well-made, well packed for shipping, and well represented through listing pictures.

IMPORTANT: If the parcel is returned to sender by the recipient’s fault (e.g. refusing to receive the package, unclaiming), refund will be reduced by 40 %.

★If an addressee does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members★

At this time I do not offer exchanges due to the small nature of my business.
However, if there is a problem with your order, CONTACT ME WITHIN 2 DAYS OF DELIVERY so we can work out a solution. Your satisfaction is important to me.

Please, when deciding to purchase any of my creations, have in mind that I have done my best describing the colors, and taking the photos in a way that shows my items in the most realistic way. However, because of different monitor settings, the colors may appear different than in reality. If you are in doubt about the colors, please convo me for the details and I'll be glad to fill you in with more informations about certain item.

If you order something CUSTOM I do make sure to send pictures for your approval as I make it and before I send it. No refund for CUSTOM orders.
All brides will be given extra care, as I know that weddings can be stressful! . Each piece is well-made, well packed for shipping, and well represented through listing pictures.

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In case of lost, or undelivered parcels by the shipping company, a full refund to the buyer, will be made after resolving the case with shipping company.
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Please contact me before purchasing an item if you have any questions

If you have any questions : https://www.etsy.com/conversations/new?to_username=ellagajewska&ref=pr_contact
Payment
PayPal or Credit / Debit Card.

Most items ship on same day or within 2 days from the time your payment clears.
Except item done to order, please check "Ready to ship in " section above shipping prices

Items can be rushed (i.e. sent out within 24 hours of purchase) For an additional fee of £29

For custom work an additional fee will be assessed based on the item.
Payment must be received within 3 days, after which the transaction will be cancelled and the item re-listed. If you have a problem paying for your order, please contact me.

You do not need a PayPal account to pay for your items through PayPal !!!

Choose the PayPal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a PayPal account. Easy peasy!

If you wish to pay other than PayPal please contact me.
Transfer to bank account. (UK) is possible.

Don't know how to use coupon codes ? Here is full description from Poletsy team:
http://poletsy.blogspot.com/2012/03/how-to-use-coupon-codes.

Back to my shop: http://www.etsy.com/shop/EllaGajewskaHATS
Shipping
Standard Shipping times:
Europe: 4-10 working days
USA: 7-10 days
Canada: 7- 12 days
Rest of the World 10-15 days

★ IMPORTANT ★ WHEN COLLECTION YOUR PARCEL ★
★ Resending uncollected items cost extra £20 ★
If the package is damaged upon arrival, you need to make a complain at the your post office or collection point. Please note all my packages are sealed and packed well.

Your order will be shipped by Post Office service, Signed (Signature on delivery )
All item in my shop have shipping times stated
all item are shipped with Polish Post Office

Items are usually sent the next 4-9 business days after payment is received.

If your Etsy address is different than your PayPal address, *PLEASE make a CLEAR note to Seller* to avoid delay in delivery.


I always offer shipping discounts for more than one item purchased in my shop. These amounts will be automatically deducted when you check out with your items in one cart.

For local customers, please send me a invoice request through payPal before completing your transaction or contact me at info [!at] ellagajewska.com We can make delivery arrangements to avoid shipping fees.

International orders are welcome however, the buyer is responsible for any duties or taxes that may be assessed upon entry to your country by customs (if applicable).
I will ship *directly to your ETSY address.

Back to my shop: http://www.etsy.com/shop/EllaGajewskaHATS
Additional policies and FAQs
Please note my : CUSTOM MADE

HATS start at £120
FASCINATOR / HEADPIECE (more details) large starts at £260
FASCINATOR / HEADPIECE small starts at £150

Any promotional discounts are NOT valid with personal orders.

This is for an original design and I include you in all parts of the process. Also I do take photos along the way of the process, and for the final approval.

Please do not ask me to make lower prices then these. Creating something unique, new, while thinking about you and your outfit is worth it! Also I do take photos along the way of the process, and for the final approval.

IMPORTANT : I take 30% deposit for each custom design. This can be simply paid in to my PayPal account info [!at] ellagajewska.com. (of 30% off full price)

When the first payment is received (or full amount) I create custom listing in your name.When first parts of headpiece / hat are ready, you will receive first photos for your approval.

I am proud of my work I put all the love & many years of experience in my work to make it perfect. I use only high quality materials, and hand stitch everything.
I only use glue when truly needed. No cheating. All prices are based on quality fabrics I use and time I put in to make it perfect.


For WHOLESALE sellers : I do have % discounts for whole sale buyers. Please contact me first before ordering. https://www.etsy.com/conversations/new?to_username=elzbietagajewska&ref=pr_contact
IMPORTANT : custom designs dont have % discount.


Back to my shop: http://www.etsy.com/shop/EllaGajewskaHATS