EllaBelllaDesigns
Yorkville, Illinois
Shop policies
Last updated on
October 17, 2020
Let us help your life easier by creating paper party decor for that special event. We specialize in die cut items, Digital invitations and paper invitations. If you don't see something in our store drop us a message. We try to reply immediately. We also LOVE custom requests! Try us, it might not be crazy enough! 😉
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 3 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Refunds will be done until we receive unused item, just return to sender. Refunds DON'T include shipping cost. Shipping will be refunded if there was a fault on my part.
Note: refund status will be negotiated in a conversation first.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Note: refund status will be negotiated in a conversation first.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Payment
Buyers pay at order time. We put much pride in our work, especially custom orders. We want to make sure you really want the product, therefore start after payment has been cleared.
Shipping
Updated Shipping policy as of Monday, October 19th 2020 (8:00am)
Turnaround estimate is usually 3-5 business days (Mon-Fri) , depending on what was ordered (check shop announcements for temporary changes).
-We offer First Class 3-8 days and 1-3 Days Priority shipping methods (Processing times are still 3-5 business days additionally to shipping times).
-Message me for overnight shipping and Rush orders.
-I may have time for rushed orders so shoot me a message to see if it's possible.
Turnaround estimate is usually 3-5 business days (Mon-Fri) , depending on what was ordered (check shop announcements for temporary changes).
-We offer First Class 3-8 days and 1-3 Days Priority shipping methods (Processing times are still 3-5 business days additionally to shipping times).
-Message me for overnight shipping and Rush orders.
-I may have time for rushed orders so shoot me a message to see if it's possible.
Additional policies and FAQs
We can customize most of our products! If it is just color changes or characters you see available in the store already, just lets us know in the note section at checkout. There is no need for a custom request. Only if you want to add features or amounts. Just let us know.