
EllenRubenBagsShoes is taking a short break
Reviews
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Susie on Nov 24, 2020
5 out of 5 starsI love my new shoes so much! Very comfortable. Can be dressed up or down. Excellent customer service. I highly recommend :)
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kylamquigley1 on Oct 27, 2020
5 out of 5 starsSo great for hikes or quick walks and looks adorable.
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Joanna on Oct 6, 2020
5 out of 5 starsGorgeous bag . Lovely quality and big enough for all my things. Very pleased
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Aislinn on Oct 2, 2020
5 out of 5 starsLove them. They look fancy/hipster. Was tired of my Mary Janes. The leather looks less chalky/warn than in the picture. Brand new leather I would say.
Can’t weR them without socks until they are molded to my foot. They make little suction/farting noises when I walk. -
Lilliam on Sep 4, 2020
5 out of 5 starsThe seller was very quick to request patience with shipping but there was no need. The items came quickly. I want a pair of shoes in every color. The bag is nice. I certainly will use it. It’s not quite as big and shiny as it looks in the pictures. The material is thinner than I expected. It’s a good size for everyday toting. Plain and elegant
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Lilliam on Sep 4, 2020
5 out of 5 starsThese are adorable. Every bit as cute in person as in the pictures. Comfortable and that’s a big deal with the pointy shoes. Very nice work. Quite pleased. Thank you
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Megan on Sep 1, 2020
5 out of 5 starsLove these boots! Very comfortable and well made. They make me feel so glamorous!
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Megan on Aug 18, 2020
4 out of 5 starsSo beautiful! The lining/foot pad on each shoe slid up unattached instantly but doesn't seem to affect the wear too much other than the fabric clumping every once in a while. Great with denim as well as skirts/dresses!
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Megan on Aug 18, 2020
5 out of 5 starsSo comfortable and I get compliment all the time! I work in a boutique with concrete floor all day and they're so comfortable all day long. Also so nice to have some vegan options!
About EllenRubenBagsShoes
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Shoeing...
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Studio
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Me
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Packing
Ellen Ruben | Leather Bags, Purses and Shoe Designer
Hi I'm Ellen,
I’m a designer specializing in handbags and shoes. I live in Tel Aviv - the urban jungle on the Mediterranean sea.
My calling to explore the world of design and aesthetics is rooted in my childhood as a young girl discovering the “Jaffa Flea Market" for the first time. I thought the place was so intriguing! It’s a site of hidden treasures mixing old with new. I was unconsciously inspired from then on. Today it brings me feelings of nostalgia.
A few years later the inspiration and curiosity were much too strong to hold back, and I decided to pursue my passion. I enrolled to the "Parsons - New School of Design" in NYC to study shoe and accessories design.
During my studies and long years after that, I have designed bags and shoes to some of NY finest boutiques, worked with many leading stylists. My work was featured on the hit show “Frasier” and has graced the red carpet at the SAG Awards on the arm of Peri Gilpin, fondly known as Roz Doyle.
After six long and exciting years in the Big apple I decided to get back to Tel Aviv and opened my own handmade handbags and shoes studio. I’m selling my items all over the country leading high-end boutiques.
Today, I own a fashion boutique on the trendy Jaffa flee market area in Tel Aviv.
In between designing handbags and shoes and managing my store, I’m teaching students the techniques, methods, theories and insights of handbag making. "If you desire a handbag to take you from day to evening, and you can't find it, it is the perfect motivation to create one by yourself."
Inspired by this philosophy, I’m determined to create bags and shoes leaned on classic design and yet infused with the contemporary chic style, to create an impeccable product. The bags are made from fine handpicked leather and non-leather material, customized to fit your needs, with attention to details and balanced proportions. Creations that are whimsical, yet practical, at the same time.
Shop members
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Ellen Ruben
Owner, Designer
Ellen Ruben is a leather bags & shoes designer specialising in elegant, classic, urban and fashionable, handmade day bags, evening bags, purses and wallets and shoes. All items are hand made of handpicked fine leather, with attention to details.
Production partners
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Elran Bags
Tel Aviv, Israel
A workshop specializing in bag making. I work with them for 8 years. I chose to work with this manufacturer because he is very reliable, easy to communicate with and most of all – does high quality and malicious work on every product.
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Nuovos
Tel Aviv, Israel
Shoemaking workshop, specializing in making handmade shoes in the traditional old times' shoemaker techniques. I work with them for 5 years. I chose to work with this manufacturer because he is reliable, easy to communicate with and because of the quality of work and meticulousness in every product.
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
Returns and exchange details
Please keep in mind that we will not accept returns unless you informed us in advance of your wish to return as detailed above. Returned items must be shipped back within 7 days since delivered to you. The item/s must be returned in unused, undamaged condition in its original box. The returned package is your responsibility until it reaches back to me. Please contact me for the return address.
Please DO NOT ship the item back with private companies (UPS, DHL, TNT, FedEx etc.), Nor with EMS or any kind of express mail service (Express services are sometimes referred as priority or fast mail). Express parcels are regularly delayed in customs and might be returned to sender at his or her expense.
I kindly ask you to use regular registered mail with a tracking number if possible.
Please try on the shoes on a carpeted surface, to protect the soles. All items will be inspected upon return before refunded.
In the rare case that the item/s arrived damaged or a wrong item was delivered we will exchange the item or we will give you a refund if an exchange is no option. In any case, you must inform us within 5 days from goods arrival on such case.
Please note we require that you will send us a photo of the damaged / wrong item in order to proceed with such return.The item must be returned in unused, undamaged condition in its original box.
Payment
In case you canceled your order before shipping we will refund you your payment. No cancellations are possible after the items have been shipped (see return policy).
Our items are made in Israel and are under the free trade agreement with many countries including USA, Canada, and the EU thus subject to 0% import tax. Please note that in any case customs duties, tariffs, and taxes are not included in the shipping rate or in the item value. Therefore, overseas buyers may be subject to local taxes like VAT and to import duties as determined by their local governments and we are not responsible in any way for these additional charges. In any case, it is the buyer's responsibility to verify the local and import tax that may apply to their order if any.
Shipping
We are usually ready to ship within up to 3 business days. Please take into consideration that once dispatched your order will still spend some time in transit depends on the shipping method you paid for. In rare cases things that are beyond our control may go wrong during transit, if that happens we will do any possible effort to help and fix the issue but we thank you for your understanding that there is a limit to what we can do in such cases. In any case, you will never be left unattended and one way or another we will make sure you'll receive the products you ordered
Additional policies and FAQs
ellen [!at] ellenruben.com
Privacy
To fulfill your order, you must provide certain information (which you authorized Etsy to provide sellers), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. Your phone number may also be needed for certain shipping services. You may also choose to provide me with additional personal information (for custom orders, for example) if you contact me directly.
Use of Information:
I rely on several legal bases to collect, use, and share your information, including:
*as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
*when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
*as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services, and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure:
*I share information with Etsy, service & shipping providers as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
*Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others
Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.
Transfers of Personal Information:
No personal information is transferred to any other use other than described above.
Your Rights:
You have the right to receive a copy of the personal information. Change, restrict the use of or delete your personal information (Absent exceptional circumstances for legal reasons). Object to the processing of some of your information based on my legitimate interests. Object to receiving marketing messages after providing your express consent to receive them. By using my contact information below.
If you reside in the EU and wish to raise a concern about the use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Contact information:
If you have any questions or concerns, you may contact me at :
ellenshoesbags [!at] gmail.com
More information
Frequently asked questions
Sizing details
SHOE SIZE GUIDE:
Please check the chart below, according to the model you are interested in. Notice that there is some distinction between different models.
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Amy & Tammy
EU 35 36 37 38 39 40 41 42
US 5 6 6.5 7.5 8.5 9 9.5 10
CM 23 24 24.5 25 26 26.5 27 NA
Shoe size recommendation: Order your usual shoe size.
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X
EU 35 36 37 38 39 40 41 42
US 5 6 6.5 7.5 8.5 9 9.5 10
CM 23 23.5 24 25 25.5 26.5 27 NA
Shoe size recommendation: Order your usual shoe size.
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Bali
EU 35 36 37 38 39 40 41 42
US 5 6 6.5 7.5 8.5 9 9.5 10
CM 22.5 23.5 24 24.5 25 26 27 NA
Shoe size recommendation: Order your usual shoe size.
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Manila
EU 35 36 37 38 39 40 41 42
US 5 6 6.5 7.5 8.5 9 9.5 10
CM NA 23.5 24 24.5 25.5